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    Lehigh County Courthouse

    5.0 (2 reviews)

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    2 years ago

    10/10 Very pleasant experience while using the bathroom. Very clean and tidy, would definitely urinate here again.

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    5 years ago

    A wonderful experience with all the staff. Enjoyed the professionalism the local attorneys held themselves with.

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    Social Security

    Social Security

    2.7(7 reviews)
    0.1 mi

    The social security office staff are very helpful and friendly and respectful. They were able to…read moreanswer all my questions

    Subject: Formal Complaint Regarding Unsanitary Conditions, Staffing, and Public Safety at the…read moreSocial Security Administration Office - Allentown, PA To Whom It May Concern, I am writing to file a formal complaint regarding the conditions and operation of the Social Security Administration office located at 41 N. Fourth Street, Allentown, PA 18102. My experience at this office was extremely disappointing and raises serious concerns about sanitation, public health, customer service, staffing, and security. The first issue I observed was the condition of the public restroom. It was extremely dirty and unsanitary. There was no soap available, no paper towels or other paper products, and the restroom appeared to have gone without proper cleaning. This is unacceptable for a federal government facility that serves elderly individuals, people with disabilities, children, and those with compromised immune systems. The public waiting area was also not maintained to an acceptable standard. I observed several people coughing while waiting for assistance, yet no masks were available for members of the public who wished to use one. While I understand masks may not be required, offering them to visitors--particularly during illness seasons--is a simple public health measure. I also noticed there was only one hand sanitizer dispenser available to the public, located near one of the service windows, and it was nearly empty. Meanwhile, on the employee side of the office, there appeared to be multiple full bottles of hand sanitizer, with nearly every workstation having its own supply. It is concerning that employees have abundant access to sanitation supplies while the public--the very people the office is there to serve--has virtually none. Another concern is the lack of efficient staffing. There are four front service windows, yet during my visit only one employee was assisting the public. This resulted in an unnecessarily long wait for everyone in the office. Many visitors rely on Social Security benefits because of age or disability, and prolonged wait times create unnecessary hardship. The security procedures also appeared ineffective. Security guards were asking visitors whether they were carrying weapons, but there was no visible metal detector or comparable screening process. If safety is truly a concern, a more effective and consistent security screening system should be considered rather than relying solely on verbal questions. Finally, I observed security personnel asking individuals whether they had appointments. While I understand that appointments may be necessary, the security staff appeared to have very little else to do while the public waited for assistance. Given the significant delays caused by understaffing at the service windows, it would seem more beneficial for management to focus on improving customer service and staffing levels rather than maintaining unnecessary bottlenecks at the entrance. Federal offices should reflect professionalism, cleanliness, and respect for the public they serve. Unfortunately, this office failed to meet those basic expectations. I respectfully request that the Social Security Administration investigate the following: The cleanliness and sanitation of the public restroom. The lack of soap and paper products in the restroom. The lack of public hand sanitizer and other hygiene supplies. The cleanliness of the public waiting area. Staffing levels and excessive wait times. Security procedures and whether they adequately protect visitors. Overall customer service and facility maintenance. I also request that this complaint be documented and that the appropriate management officials inspect this office to ensure it meets acceptable health, safety, and customer service standards. Thank you for your attention to these concerns. I would appreciate written confirmation that this complaint has been received and information regarding any corrective actions that will be taken. Respectfully, Marissa Luz Maldonado

    Allentown Public Library - Back side of the library with snow.

    Allentown Public Library

    3.4(10 reviews)
    0.8 mi

    This is probably, short of a few areas colleges, the nicest library in the LV by a long shot…read more * There's only one parking lot in the back of the building and while it's not too large, I've never had trouble finding a space although if you did I guess you would be parking on the street which around here is kind of sketch. * Nice longer hours being open until eight Monday thru Thursday. * Nice sized children's area on the second floor and if the noise level is a bit too much on the other side of the second floor there is an adult's only area which is normally pin drop quiet. * Now that the libraries in Allentown-Bethlehem-Easton have joined forces one library card allows you to borrow from all three and return books to all three very much hassle free. * If there is one negative it would be that don't come trying to use one of their computers for any online activities as while there are a good number of terminals they are regularly full and people camp out for what seems like forever. * While a library has existed in Allentown for over one hundred years, the current building was built in the early 70's and quite honestly it looks like it. Also, don't let Google fool you into thinking that there are other Allentown library branches because this has been it since 2009 when deep state budget cuts forced the Emaus Avenue branch to close. For right now this is our go-to library when needed as everything is new-ish, clean and the staff is very customer service orientated. What's not to like?

    Extremely disappointed. Although I presented my ID with my current mailing address, I was informed…read morethat since I'm homeless (I generally stay in a hotel while our if work recuperating from knee injury), I may not have a library card and can only read books on the premises. Not allowed to read if you are homeless, wow.​

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    Lehigh County Courthouse - publicservicesgovt - Updated August 2026

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