I am pretty disgusted with the salon services I received here. I came in for a haircut on Friday,…read moreFebruary 13th, and was mortified by what this person did to me. I was sobbing crying in the chair and when I got up to go pay I couldn't keep myself together. I was crying so hard. I could barely catch my breath, and when I asked to speak to a manager, I was told that the salon manager was not available and that the store manager was on a zoom call that they could not step away from and they promised me the manager would give me a call back and resolve this. The person cutting my hair was a master stylist, and I showed a very specific picture of what I wanted. I was trying to trust the process and it got ugly really quickly. I went from a young looking person with long curly hair to Lord Farquaad from Shrek. I specified how curly my hair was and that I needed a look that fit that. I booked to have an extra deep conditioning as well because my hair had not had a deep conditioning in quite a while. This person washed my hair and then just put basic conditioner on, rubbed it in a little bit and put me under a dryer for a few minutes. They had no clue that I even booked any of this. When my haircut was done, I definitely started crying because of how much of my hair was gone, but then there was a blow dryer on my hair when product had not even been properly applied. I also mentioned that I don't use much heat, but I do know that I need a diffuser and not a different type of blow dry. I then heard a statement, they said "I thought her hair would be a lot curlier." "I did not realize how much hair she had." it was very obvious to see from the very beginning how much hair I had and just how curly it was. Nobody has reached out to me from Ulta and this has been the experience from hell. I am mortified, I am traumatized and I really won't trust anybody with my hair ever again. The customer service also sucks.. I appreciate the two ladies that were there for me when I was sobbing my eyes out, but there was no follow-through, there were no apologies and there's no accountability.

I attempted to save time by buying online and picking up in store. WHAT A JOKE!! I was totally…read moreignored by the check out girls. I could have easily gone in, picked up the product and checked out at the register faster than just picking up a product I had already paid for. Don't bother with BOPIS at this store.

Ulta is my go to for anything beauty related. This particular location which has sample parking and…read morestaff available to help you is in my top favorite alters on the East Coast.

As someone who worked in retail for nearly a decade, customer service is important to me. I was…read moretraveling to ocean city and needed a hair care product and decided to venture to ulta Beauty nearby. I walked in the door and was greeted by a young sales associate who asked me if they could help me find anything. I pulled up a picture of exactly what I was looking for and I had already done my due diligence and researched that ulta did in fact carry the product. He looks for a second and assured me that this location does not carry the brand design essentials at all. I almost walked out but decided to look around myself since I did go out of my way and I really needed this product or something similar. I walk to the back and find hair care products that look like they cater to black women and amazingly there is an entire section of Design Essentials. I quickly locate the product I needed and headed to check out. After arriving at the checkout I am instructed to put in my phone number. I inform the young lady I have never purchased anything from Ulta and did not have a rewards membership. She asked if I would like to sign up and I declined. She then informed me that I could not make any returns without being a rewards member. Overall I was more annoyed with the policy and the lack of knowledge of the sales associate. I'd rather someone admit they don't know or ask for help than just confidently tell me their store doesn't carry the very product I found a whole display of.

Shopped at this store, going down the little aisles with barely no products, I got a few things,…read moreplaced it on the counter, and then went back for another item. Wow the owner talked on the phone the whole time. I get to the counter to pay and he tells me my payment has to be in cash. You €%!*+/! Watched me the whole time and never said one word. The only reason I even went into the store after reading all the other bad reviews is because there was not a hair and beauty supply store near me in Millsboro Delaware. But I rather take the 35 minute drive and go somewhere else.

The owner is extremely rude! The other reviews are correct. I went today just curious if he was…read morehaving a bad day. He is very rude and he yells at you. He storms off as you are asking questions. I guess he doesn't want any money, or black folks money. So, I won't be back and you shouldn't go. #boycott

Having found the APOE factory at the nearby Cape May County airport grounds, I was eager to check…read moreout their retail store located on Washington Mall in downtown Cape May. Note: the "mall" is outdoors, a brick paved plaza stretching along multiple blocks - a result of reclaimed former street space. I smelled the wonderful scents before I saw the store. It's on the lower level of a historic building. You access via stone steps, descending partly below the street level. Inside is a treasure trove of delightful bath and body product, mostly from APOE. There are other maker products there, such as my favorite Tokyomilk perfumes, and there are comfy fluffy bathrobes and such. Staff were wonderful. I was able to pick up an excess monthly subscription box of their products, which I was super happy about. Definitely worth the trip to downtown.

Loved finding this small business on a recent trip to cape may. Staff was nice and helpful, so many…read moregreat scents and products (soaps, lotions, sprays, and amazing body scrubs.). Sex on the beach was one of my favorite scents but they had so many great smelling products, it's hard to choose! the best part is their products are clean, minimal ingredients. I plan to order online from them also.

Love this store. This is my go to spot of all of the hair and beauty products in The Do we area…read more This store has everything plus what you didn't know about! This store is not just for people of color, but all people with hair and skin :) It is difficult to find stores that have a wide selection of wigs, hair and products that are geared toward people of color and this store more than fits the bill. If you can't find products that you are looking to purchase, just ask one of the store associates. They will either find it in heir store (as they likely have it), or they can start stocking the product. I have added a few pictures of prices and quality products that I purchased today. The prices are the best in town and you will not find a better price for most of the products in town. Wigs and hair........what can I say?!!! They keep all of the latest styles, types and etc in the area. I have began to notice that they get different types of wigs on a continual basis ( weekly and bi-weekly). This is a store that I can hang out and look around an hour with each visit. This is a site for all and hope that you enjoy as much as I.

Of all similar store to this one, by far this is the best one by a long shot! They have a HUGE…read moreselection of hair pieces and always a specialist there to help u try out something new. They also have great prices....including jewelry, (even body jewelry) The store is huge! Well organized and easy to shop in. I wish I lived closer to this store, but as my husband said if we did he would prolly be broke. If you have never been in this store, then definatly try it out if you are in the area!

I have been going to Ventnor Beauty Supply for years. They closed the store so I tried Somers…read morePoint. I was told it was the same owner. The prices were too high. I won't be back

You can always find great deals here! I use American Crew products and they are always the best in…read morepricing.... Why pay a lot more at Ulta when you can get better deals here!!

It was very confusing just to buy a few things for my parent and they kept keep mistakenly charging…read moremy card and my money went away from my card. Never coming back do not recommend