If you want true white glove service, call Elegance Limos. The team is phenomenal and they do…read moreeverything to make your day/night one to remember. The cars are super clean, comfortable, and make you feel like you are a member of royalty. Demetrio takes pride in caring for his customers and making sure all needs are filled. One important piece is being on time and Demetrio didn't only make it on time, he was early and he literally rolled out the red carpet for us. Awesome experience! If you are looking for car service for a night out or for a special day, no one in Albuquerque can provide the type of service you get from Elegance Limos!

THE BEST OF THE BEST- Finer than Fine- FINESET; Unbelievable service for 6 days. Immaculate Stretch…read moreLimo for my family & fantastic blacks for my working days. We were here for an event and the Owner, Demitrio, took personal care of my family while his fine drivers accommodated my tri-citi tarvels. I have traveled the world & this was amongst my finest. Hats Off. Keep it up.

1. dropped us off at wrong hotel even though hotel name and address clearly stated in paperwork…read more2. multiple emails with broken code and confusing verbiage, these emails changed things to do with the reservation. when questioned and asked for more information the owner said "not to worry". 3. car reserved is not what I ordered and I was charged over $200 more than the quote. the owner yelled at me in front of hotel employees. told me if I was uncomfortable on the ride it was my own fault. 4. Would not allow me to cancel reservation for the return trip to airport, even though the driver who I found out was the owner, was told how uncomfortable I was. I do not recommend using this company at all. Avoid driver/owner named Rush.

I was on the last flight into ABQ for the evening and needed a ride to Santa Fe. Booking was easy…read moreand Rush was at the airport when my flight landed waiting for me. The SUV was new and nicely appointed, and Rush was a friendly and safe driver. I thought the price was very reasonable given the distance. Would definitely use this service again if I need an airport pickup!

I had an emergency appointment for my newborn daughter and not only did they accommodate her, they…read moremade sure we were safe and reached our appointment on time with an extremely comfortable ride. FIVE STARS!

This company is so unprofessional. I regret giving them multiple attempts to get my business. I…read morecalled 8/19/24, 8/22/24 To try and schedule "black car services" for my wedding in September. The girl who first answered any of my calls was very unprofessional saying she would call me back with a quote, she was currently driving . She never called me back I called again on 8/22 and simply said the van was already booked (but never even asked what day i needed it for) when I told her it wasn't until September she said oh yeah nevermind it's broken down not available. I called again beginning of September just to get the black car services, no longer the van. The employee said they could pick us up and do the drop off for our time and location, got my card info and said she would email me the receipt. No reciept was ever emailed to be but I saw a hold on my card, thought everything was kosher. On my wedding date we never received a call NOR text to confirm pickup . We ended up making other arrangements. Card charge never finalized. Assumed they didn't book us properly. Three weeks after I get a call from a different driver asking me where we were at and that they were at our pick up location. I advised the date we hired them was 3 weeks ago. He was very apologetic and asking me for the females name that booked us. And left it at that. Now over a month and a half after from the actual date of wedding I see there's a cancellation charge, and an email sent to me saying it was non refundable. I called the company and they knew my name and why I was calling , he stated it was my fault for not calling them to cancel. I never wanted to cancel the services simply I was not picked up on the date of hire. He will not refund us. When we spoke on 9/28 he apologized for THEIR mistakes. now it's "my fault". Belittled and yelled at me for not calling the day of my wedding to remind them to pick us up. He could have easily left it at I'm sorry and not charge us

They don't have any luxury limousines as advertised and gentleman I spoke to was clueless ignorant…read moreand rude I've never called a place of business offering to give them business and them deny me their business because they are too lazy or cheap to update their advertisements

Ultimately didn't decide to go any further than the initial call. Rich sounded like I woke him up…read morefrom a nap when I called at 11:30am local time, wasn't very professional, wasn't speaking clearly into the phone, didn't give a lot of information at first - I had to keep asking questions. The price quoted was about 40% higher than that of another provider in Santa Fe. Doesn't sound like they need business so happy to keep looking for a company that does.

Not sure how this company is still in business. I was confirmed for pick up at ABQ and a driver was…read moreassigned. Two hours later, I got another email addressed to "Marcos" with a different driver's name and a different company. When I called for clarification, I was yelled at; the person said "I told you someone will be there." WTF? He then told me I could cancel and I did.

**after posting my review, the owner texts me profanity** Shouldve read the reviews and the owners…read morerude replies before calling. I've been calling around for a taxi for the last hour to go to the airport. Called this place, got someone on the phone, told me "you shouldn't rely on an uber at 4am" and immediately hung up in my face. Terrible company and "customer service."

Lucky Boys absolutely saved the evening. The other car I had booked canceled at the last minute, so…read moreI panicked and started making calls. I had already told the group the car was secured and gave everyone a specific meetup location--so everyone was counting on me to pull through. Ironically, when I first called Lucky Boys, they didn't have any drivers available. But in the end, they were the ones who came through big time. With only about 30 minutes' notice, they showed up booted, suited, and ready--clean car, excellent service, and a wonderful driver. The driver was professional, courteous, and drove exactly how I like. He opened doors, was great with the ladies, and handled everything perfectly. Honestly, Lucky Boys should be paying him more--he's a huge asset to their company. If they don't, I might hire him myself (half joking... half not ). Truly wonderful service. You can't go wrong with Lucky Boys--they delivered on time and went above and beyond. They were patient with our group, and I'll absolutely be using them again in the future.

They donated two busses to help get some disabled and disadvantaged kids to a local football game…read more Thanks Steve!

I contacted Devine Limo to get a quote for taking a group of ten from Santa Fe to Albuquerque…read more Devine promptly responded with multiple options at different price points. All communication (phone and e-mail) has been effortless--Booking was a breeze. The event requires a specific parking ticket, and Divine Limo took care of contacting the event coordinator. Note: The event for which I have reserved the Mercedes Sprinter van has not yet happened. This review pertains to the customer service I experienced while reserving transportation.

From the owner: Luxury Transportation for all Occasions.read more

I booked David for a client of mine, and the whole process was seemless. He was very responsive and…read morecommunicated throughout the trip so I would be aware. He was also the less expensive option I found while calling other companies. I will definitely work with David again! Thank you!

David was wonderful. he was very communicative, showed up on time, clean vehicle. great…read moreconversation. I highly recommend using David for a transfer around Albuquerque or to Santa Fe.