Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

I had them come out to do some work and I was very pleased. They were prompt, courteous, and left…read morethe place so clean you wouldn't have known I had work done. We needed the outside wiring replaced and moved, upgraded our electric service, replaced our panel, and some other misc work done. Everything is nice, new, shiny, and works like a charm. Very comfortable with the guys they sent out. They answered all my questioned, it was hot and humid that day- zero complaints from the guys (and I know they were working like dogs to get it done). I will be hiring them again, excellent job guys!

The electrician called us when he was 20 mins away, and arrived on time and ready to work…read more We had an outlet that was sparking and Mike identified the issue and resolved it. He was experienced, knowledgeable and a pleasure. We are super pleased and would indeed use this company again. As long as Mike is there.

Gave 2 star review for the workers who did our electric outlets to fan.. however. Misinformation…read moreand lack of explanation from the man I talked to on phone. Added two switches in two rooms equaling 4 total and two of them do not do anything at all cuz he failed to explain that it was wired for non remote fans only. Was told on the phone remote fans yet now trying to charge $180 to make the switchs work to the outlets like it originally was. It's a quick simple fix that should have been done originally. Two switch's didn't need to be installed if it had been explained correctly. I'm not an electrician.

We had a couple of electricians look at our breaker box and GFCI outlet that pops randomly. Within…read morea few minutes, Benj diagnosed the problem in a different way than the other electricians and was able to fix my issue within minutes. Benj seems very experienced and honest, and did not try to upsell me on work I don't need. Added bonus: the work cost less than the phone estimate! I will definitely use them again.

I have utilized Jess howard electric for close to 10 years now. And they never have failed me once…read more I have had them work on electrical box by my pond. I have had them work on electrical issues inside my house as well as as I've had them work on electrical issues around my pavilion and they have never once said the job was too big or too small. They just showed up and got it done. In these days where it's hard to find a contractor someone to help you out in a jam, it is nice to have a business like this that shows up and just gets it done. I'm so thankful for them. Thank you for all of your help. Larry Todd.

Jess Howard did an outstanding knob and tube upgrade in my home for a very reasonable price. Other…read morecompanies required my plaster walls to be completely removed before they would rewire. Jess Howard's team was able to do the upgrade with minimal damage to the walls. Small holes were strategically placed so that the Romex could be fished through. The techs, Narmo and Chris, were very knowledgeable, efficient and thorough and were always pleasant and courteous. They willingly answered any questions I had related to the project and were a joy to work with. They also took great care in containing the dust and promptly cleaned as they worked. Jess Howard is extremely busy but scheduling with Clint was a breeze. I will definitely call on them in the future and I highly recommend them.

We had our a/c go out during the hottest weeks of the summer. After calling around some places,…read moreDaniel was able to squeeze us in while other companies told us it was going to be a two week wait. Daniel and his guys were able to come out within the next day and let us know what our issue was. We ended up having to get a new unit and Daniel walked us through step by step answering any questions and thoroughly explaining everything. We felt no pressure to buy the most expensive unit and he helped us find the one that was right for us. Now a few months later our furnace went out. Daniel was quick to answer my text and got us right on the schedule. He sent over potential options and offered advice for selecting the right fit! They were able to get us scheduled within a day. I definitely recommend Heating and Cooling Doctors for your A/C and furnace needs! They do a great job, are timely with communication and scheduling, and very affordable!

I called around to several HVAC companies looking to get quotes on an in home humidifier. Of the…read moreones I spoke to, Daniel at Heating & Cooling Doctors impressed me the most. He took the time to be thorough in his questions and explanations of options. Plus, he was the lowest cost, and I love being able to support local businesses. On top of that, he scheduled me for 48 hours later for installation! Morning of, he was on time for arrival, professional and courteous. He noticed some water leaking from my AC unit and did an inspection to see what was happening. What he found and corrected saved us from costly repairs down the line. Once the humidifier was installed, he and his team took the time to walk me through how to use it and made sure I felt comfortable with what they'd done. I highly recommend giving the Heating and Cooling Doctors a call for your HVAC needs!

At Your Service Heating and Cooling owner Robert Jones was selected by my home warranty company to…read morerepair my water heater. Robert came and diagnosed the issue and made recommendations on the repairs. I had to wait for three weeks for the new gas valve and pilot light assembly, which luckily the water heater did not fault out more than once during the wait. Once parts were in Robert schedule a time and replaced the parts and I'm confident the water heater will operate for many years to come now. Robert communicated well with me when I called him during the parts to deliver.

Hot water heater went out, and we were working with a home warranty company for a replacement…read more Robert came out a day earlier than the warranty company required for the initial assessment, even though it was after hours. He was able to get the replacement heater picked up a day ahead of schedule, and again, even though it was after hours, had it installed and operational within 90 minutes. We couldn't have been happier. Thanks Robert!!

G&M Plumbing is my GO-TO plumbing company. And, why? Because every employee is professional AND…read morepersonable. Response time to get scheduled is rather prompt...and in an emergency, the office staff will attend to the issue PRONTO! In this day and age of large corporations, off shore service centers, and all the other "bunk", I love supporting a local, family owned company...and one that treats me like their most important customer. I believe that's why G&M Plumbing has its longevity in Columbus!

I had an issue with a garbage disposal that was installed to replace a leaky one. After the person…read moreleft, I discovered that it was still leaking at the joint between the gd and the drain. Original person was not responsive. A friend recommended G&M. He discovered that he installed the gasket away from the drain instead of at the joint, and that's why it was leaking. He also discovered a small leak at the drain on the other side of the sink and fixed that. Finally, he installed new kitchen fixtures that I supplied. They responded promptly and had an available appointment much sooner than I expected. The plumber was professional and friendly. They did the job right for a reasonable price. Highly recommend.

I needed to have major work done on the electric in my Merion Village home. After living here 2…read moreyears, I knew I had problems along with thoughts and ideas that I'd like too consider. I searched for referrals, suggestions from friends and investigated websites. Tom Cumbow, TWC ENTERPRISES, didn't pop up anywhere......not on the web, not in referrals or suggestions. I invited Tom to give me an estimate. I also had 2 other estimates from Columbus companies. I had a lengthy written list of issues that I copied for use during the estimate that I wanted to discuss. Let me tell you about a company that I'd never use, was offended when he was here. Not worth telling you. Let me tell you about TWC ENTERPRISES.... Unbelievable detailed attention was given to each specific item on my written list. Questions were asked, thoughts were shared, investigation into areas of my home was done and above all I believe I was respected and valued. The estimate arrived in a very detailed form including notes from Tom. Tom's estimate money-wise was the middle cost. However, the honesty, open communication, professionalism and commitment to my job were key in my decision making. TWC ENTERPRISES is based in a professional shop in Millersport, Fairfield County. They do not advertise. The electricians are truly that....professional licensed tradesmen. Tom has been a leader on the local school board. The work that was done in my home took 4 days one week and one day each of the next two weeks. CHRIS and STORM did the work. I left town the week CHRIS was here and had absolutely an amazing experience. Chris, could have done little things that would have cost me $$ but I'm thrilled that he used his professional judgment and his insight as a father and homeowner in decision making that improved the impact of the total job. MY RECOMMENDATION IS TO LOOK OUTSIDE THE BIG BIG NAMES...... Without reservation I will recommend TWC ENTERPRISES, Tom Cumbow is worth the phone call.

I had a few issues with my outside electrical outlets ... Steven arrived in a very timely fashion,…read morereplaced two bad GFCIs, put new covers on all of the outside outlets, replaced a recessed lighting fixture over my garage, and replaced a light switch in my laundry room that was starting to have problems; everything was done quickly, looked good, and most importantly worked as it should when he was finished. Steven was great; he was personable, and went out of his way to find all of the GFCIs and checked to make sure they were functioning properly and safely; the recessed light and indoor light switch were afterthoughts on my part, but he just went with it. Great service at a very reasonable price. Not only will I use them again, I'm considering them for a project that I've put on the back burner for years.