Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

The expert and compassionate care my son received after a ruptured brain aneurysm was exceptional!…read moreI've never been so completely satisfied with a medical facility or staff. We are very grateful.

I was so impressed with the level of professional medical service l received, from the minute I…read morewalked in the front door, it was an amazing experience. The doctors, nurses and staff that attended to me were the best. I didn't feel this welcomed in my own doctors office on Rt 30 just east of Teibel's. This staff is empathetic, treated me kindly and dealt with my illness in a thorough and proper manner. I never felt like I was some leper at Community Immediate Care Munster. This is a great find and so close to home. I wish all doctor's offices and visits were as satisfying as this. I highly recommend this urgent care clinic. I was most satisfying as this.

I found the staff to be very efficient, friendly and helpful. I saw Dr. Park several times. I…read morenever felt rushed and he was very thorough. He listened to my concerns addressing them and explaining my scans and tests

Go to any other location even another Rush. Had an appointment and they cancelled it for no reason…read morethat morning. I showed up and they said not to worry they would get me into it because they had no idea why it was cancelled. I left an hour later because they still didn't get me into the appointment. Before I left they assured me they would refund the co-pay they charged me. They didn't do that of course. I went to the Chicago Rush for my appointment but had to drop off my imaging CD at Munster. They told me it would take 10-15 minutes and left 45 minutes later. Morons work the front desk and that says something about the office! If you can get past them it might be good but they could care less at the front desk! The worst part is I had to listen to their stupid nonsense stories while they sat around doing nothing for something that my 10 year old can do in 5 minutes.

I felt it necessary to review this Dr.. After moving to IN and searching for Dr's that were…read morecomparable to ones I had left in IL. He was the second one I happened upon. He is by far the best I've ever had. He is so knowledgeable and compassionate and caring about anything you may walk through that door needing to talk about. He explains what medicine will do what for me and I've never felt so informed and in good hands as him. I just can't say enough. If your searching for an endocrinologist look no further. He is never rushed either.

I am so happy that I found Dr. Gopan. He not only has been very diligent in dealing with my…read moreHashimoto's disease but has been on top of other issues I was having that he determined were not being caused by my thyroid condition. He did work that he didn't have to do but that didn't take much time (a few simple blood tests) and from the results I am able to connect the dots from some pretty serious issues I have been struggling with and have been treating (with my doctors) INCORRECTLY. Who would have thought that vitamin deficiencies could cause such horrible problems. Seems common sense, I know, but I'm pretty smart and I would have never figured it out without the diligence of Dr. Gopan. He is very confident in his work, which makes me as a paitent feel great and has a nice bedside manner. I never wait long to get into my appointments and it has never taken any longer than 20 minutes to hear back from his assistant when I have questions. I will note that I live over an hour away, in another state actually, and have no issues with driving to see Dr. Gopan. He has been a blessing to me, and consequently my family, and I truly am thankful to have found him.

UPDATE: Horrible experience with Doctor Bonynge. I'd give negative stars if I could. Took me a few…read moreweeks to get my original appt. I finally got in, we sat down &went through everything, I wasn't super comfortable, but I figured I would go ahead and get the epidural shot anyway because I was in excruciating pain & needed it. To get a little personal, I have anxiety when it comes to any medical procedures and I made the doctors aware of the situation so they suggested I get sedation. A week and a half later I finally get in to have my shot done. It was hotter than Hades in that office & was even hotter once you got back in the patient area. The bed they put me in was baking in the sun. It had to be nearly 80° and then they put a warm blanket on me. I sit down and my anxiety rampant. My blood pressure was high. My heart rate was high, and I had a Slightly elevated temperature, which are all symptoms of anxiety. They took my vitals every five minutes in a crowded room with constant beeping a blood pressure cuff going off every minute and then constantly telling me to calm down. As the timer went off every five minutes, I anxiety got worse. My Elevated temperature did go down to 99.4. And if you read the CDC says a fever is considered anything over 100.4. The doctor, then rudely comes over and tells me he cannot continue with the procedure because I must have some sort of infection. And then told me it was not possible to have an elevated temperature from anxiety. I've experienced this numerous times before I have been told by different doctors that it is completely possible to have an elevated temperature due to my anxiety, and I have read numerous studies from medical journals as well as information from the CDC that very clearly states heightened anxiety can cause an increase in temperature. When I explain this, he basically told me I was crazy. It wasn't possible. I have an infection. I have to go home. The minute I get home I take my temperature and it is a cool 98.7°. Just like I said no fever no infection it was caused by my anxiety. I called the office afterwards and ask them if I could reschedule my procedure but with a different doctor and she told me it was against policy and they wouldn't let me do so. After complaining she said she would talk to her supervisor and get back to me by the end of the day or at least the next morning at the latest. No call yet. Unprofessional, beyond ridiculous and I would say never come here and never see this doctor again I'm a little worried that he doesn't know that any of that is actually possible. Makes you wonder what else this doctor doesn't know. Here's a couple articles to enlighten you. https://pmc.ncbi.nlm.nih.gov/articles/PMC4843908/. https://www.health.com/mind-body/can-stress-cause-fever So after all of this mess and administrator calls me and tells me they will definitely give me a new doctor. They can even move me to a different clinic to have the procedure done and she's gonna see what she can do to get everything expedited and call me back and give her a day or two. Well, it's now been a week and she hasn't called me back clearly they don't care about their patients. I'm going to make sure I file complaints wherever I possibly can't about this place.

absolutely scam their email to check in states "new message from Practice Name" and after you…read morefill out all your information and go to your appointment they will try to charge you MORE than your copay! then CHARGE YOU EXTRA to process your COPAY!! DO NOT GO!

Dr. Antony is the (GOAT) give him his flowers now!!! Dr. Antony has a wonder sense of humor even…read moreat his age. Dr. Antony operates on a first come first serve basis no appt. walk-ins only. Dr. Antony cares for his patients; he also provide us the necessary resources whether it be a referral to a particular specialist, x-rays, MRI, blood work, etc... Dr. Antony also have a wonderful staff; Diana, Kaveta, Christina, these women managed to keep things in order even on the busiest days. Thank you Dr. Antony for serving our Community, City Of Chicago, State Of Illinois, and USA.

I have been going to Dr. Antony for years he's an excellent physician and I would highly recommend…read morehim.