Carolina did a FANTASTIC job on my apartment and it was a great value! I requested cleaning service…read morefor my bedroom, bathroom, and kitchen to be cleaned (standard dusting, scrubbing, vacuuming, and mopping). She was so thorough and did an amazing job. She was also super sweet to my dog. I absolutely will be requesting her again in the future.

Pay attention to the bad reviews! Three women from this company arrived over 1.5 hours late. They…read morewere unfriendly and absolutely rude from the start, but since I was busy working on the computer, I let it go and they got to work. We have a 2BR/3BA condo. The bedrooms have wood floors and the rest of the house has marble floors. Two adults and one cat live here. So yes, the furniture (and we're minimalists, so there isn't much) had a layer of dust and yes there were dust bunnies under the bed and sofas -- as expected. When the appointment was made, they were told we needed a deep cleaning: master bath and master shower, balconies and windows, and of course the floors. Nothing out of the ordinary. Because I trust no one and walk carefully around the dead, I took pictures BEFORE they came to document the condition of the house and boy did that pay off this time! As I am on the phone with clients, I catch part of a conversation in Spanish talking about me and how "filthy dirty" the house is and that she was told that this house was "cleeeeaaaaaan" when the appointment was made (I didn't make the appointment). Anyway, I end my call and start to confront her, but then I think better of it and just continue typing -- and listening -- getting angrier by the minute, but keeping my calm and holding my tongue. (Note: They "cleaned" things with the same filthy rag, too, and the furniture polish smell was nauseating, so you'd better believe I disinfected the kitchen with Clorox when they left. And why they felt the need to rearrange the fridge, which has nothing but bagged salad and variety of bottled water, but didn't spray some Easy-Off on the inside of the oven is beyond me. I guess I should be glad because I wouldn't want that same nasty rag they used in other parts of the house in the oven. As it was, I had to disinfect the microwave. SMH) Anyway, the women get ready to leave but they haven't cleaned the balconies or windows -- one of the main reasons we called them. When I point this out, the ring leader looks at me as if I asked her to jump in acid and proceeds to tell me how this job is not what she was told and that this house is so dirty. Mind you, it's one of the most expensive buildings in the city on an upper floor overlooking the water. We have regular guests. So, dust bunnies and cat hair under furniture and in corners, yes; filth and dirt, no. She starts speaking Spanish saying very insulting things about me under her breath. I tell her I understand every word and that she can leave. She proceeds to tell me that she will do it and pushes past me as if I'm some huge inconvenience, griping all the way with her two minions in tow. By now, it's getting dark as they arrived so late in the day. When I asked her a question, she cut me off and said that I needed to speak to Ramon. Before I could even ask for his number, while I was in the kitchen, she and her two associates walk out of the door and left without word. The idiots left before I could pay them! And we usually tip well, too. I tried to call the owner this afternoon. I even texted that I would like to speak with him. Crickets. On the plus side, the balcony windows are free from the saltwater film, so it wasn't a total loss. We will definitely use a different service next time. Edit: I forgot to mention they're thieves, too. After everything, I should've known better than to leave them unsupervised, but there were three of them and one of me, so I couldn't be in every room at once. Never again.

Amazing Grace is accurately named, they are truly "amazing."…read more Her girls are always polite, dependable and very thorough!

Excelente servicio en Miami!! Super puntuales, hacen bien la lavada de la ropa y sabanas/toallas…read more Muy recomendado

She did a very thorough job, took her time to clean my home. Very detailed, put toilet bowl…read morecleaners in each toilet and left scented fragrance. Great customer service.

The price too high! estimate without even looking at the property every property should be priced…read moreby what needs to be done not a blanket price I cleaned for 22 years so I really know what I'm talking about

I want to thank Rileni Cleaning Services for deep cleaning my home this week. Richard was very…read morecommunicative from the start, ensuring that he fit me in as soon as he could into his schedule. The price charged for the project was extremely reasonable as well. Richard and his wife came a few minutes early to our appointment, which I really appreciated. They were thorough as well, cleaning my townhome from top to bottom. I was impressed by their work, and even days later, I'm making sure that I keep my home as clean as it was when they left. I will definitely be using their services again in the future!

We unfortunately did not have a good experience with this company. They sent two people over to do…read morea deep clean, and I was hopeful for good results after they arrived on time and got started right away. Everything after that was just terrible. One of the women got sick and had to leave, which I told her was fine, please go take care of yourself - however, (I learned later) that she never told her bosses, so a replacement was not sent and she left the other girl (who appeared to be brand new on the job) to finish the remaining 75% of the house on her own. She did a shockingly terrible job. She said she was finished with the cleaning after about another hour. I started checking everything and immediately noticed they hadn't even touched the second bathroom upstairs, or the downstairs bathroom. The kitchen and appliances were still really dirty. The baseboards - which were advertised as specifically a part of a deep clean - had not been touched, and a whole host of other things were dirty. To their credit, when I sent pictures over, the manager agreed that the cleaning job was not good, especially for a deep clean, and offered to send someone else out the next day. I ended up declining the offer, because I didn't trust that they would do a quality job, and it was not cheap. The kicker at this point though, is that the cleaner left a trail of some substance throughout my front foyer. It's clear that she was carrying something out and it dripped all the way from the kitchen, out of the front door. There is now some substance - maybe wax - that has left shiny marks all over my floors, which were just installed last year. After trying to remove the substance and clean it several ways, we finally figured out that it could be scraped off. It is going to take hours to do, as it is EVERYWHERE. They literally left my house dirtier than it was when they arrived. I would not recommend this company to anyone.

**This is NOT a Vacation Rental Home cleaning service**…read more We were promised detailed service at our vacation rental upon interviewing this company's owner and according to what is promoted on the company website. By our third cleaning (the first two cleanings were a man-woman couple who did awesome) we were told that due to this company sending 3 different people to "get it right" and it still wasn't, even over the course of and after 13-man hours spent -- despite the detailed written instructions, staging photos and pictures and questions texted -- that this company did not have the ability to sustain the attention and service required for a vacation rental. We were blamed that we our expectations for this third cleaning -- which was actually not nearly as demanding as the second where the cleaning couple nailed it -- were too high and beyond the scope and skills of this "professional cleaning" company's cleaner that was assigned to our property on this third occasion (and took 7 hours, without success). A second cleaner was sent the next day to correct/finish what the previous day's cleaner left undone/done sloppily and it still was not corrected. The company owner arrived later in the evening and spent 3 more hours -- even agreed that the other two did not do a satisfactory and even sloppy and illogical job, expressed that the first cleaner would not get paid (isn't that illegal?) and it still was not done logically or well according to well-labeled linens, storage bags, and detailed photos of all linen counts in each room. There is not an excess of linens in this rental: two sets per bed - one on bed, one in bag except where there is a pull-out couch where there are 2 identical sets of linens for each room, 4 sets of bath linens in 2 separate bathrooms, 4 bed pillows per room, and only 2 sizes of "beds" -- not terribly difficult. All of that and there was still quilts put on the wrong bed and the wrong direction, sheets not tucked in anywhere, extra bed linens literally stuffed into the change-over storage bag, a table runner placed on the floor for a rug, less than 4 full sets of bath linens in each bathroom (there are only 2), and several other items out of place or even taken out of our storage locker when it was completely unnecessary. We had to hire another person who spent 4 hours above and beyond the 13-man hours to finish cleaning areas that were still left undone: oven debris, marks on top of the stove and countertop, dirty silverware and cutlery, putting matching shams with the correct quilt set that were left in the laundry room, straightening the patio furniture which was never touched by 3 other people, and rearranging the storage lockers that were left in disarray from 2 employees and the owner just to name a short list. In total we lost out on 3 days of potential bookings because the home was just not reset properly in a timely manner by the first cleaner that took 7 hours. We knew there was laundry to do and were perfectly willing to pay for the extra time to get it done. However, the first cleaner showed up late, then left before it was done to tend to personal affairs, came back and still left things sloppily "done." It would be much better and easier if the vacation rental property owner had direct access to talking to -- either verbally or by video call, rather than all photos and questions going through the company owner as the middle-man and relaying *everything*. When we asked for access to talk to the cleaner, whom we were told spoke English, we were told not to worry as she "knew what she was doing." Clearly that was not correct. I am not sure if she did not understand the clearly written instructions or if she just did not try. The second person sent, we were given access to briefly until the owner called and said the cleaner could not video call to ask questions because she didn't have an iPhone. There are other ways to video call. In the end the company owner said she would video call when on site but then resorted to mostly texting pictures and asking questions and getting impatient when we did not respond immediately by asking: "are you there??" Later she video called and things got done a bit more quickly even though still not completely...which led to us hiring someone else the following day to go through all aspects of the home to verify it was done or to correct.

I have been hiring cleaning companies/individuals for over 20 years. I have never had anyone as…read moregood as Kat. Her attention to detail and her willingness to go above and beyond is truly what sets her apart from the rest. She truly is a gem. So happy to work with her.

I must respond after the last comments from Beatrice of Dwell on Details. If your idea of being a…read moreprofessional business owner is to disparage your customers, then I don't see how you will be successful in the long-run. Nobody ever asked you for free cleanings. When you know you did a lousy job, you offered a free cleaning. I don't know anyone successful in business who would offer FREE services, when they've done a great job. After the 2nd incident, I should've let you go. My mistake. The pictures don't lie. But then again, maybe I dirtied the apartment, took pictures and spent 1/2 my day cleaning after a service, simply because I have nothing better to do. Defensiveness is borne out of guilt.

Thank you, Beatriz for an amazing job on all the bathrooms. They look shiny new like a hotel…read morebathroom!

Josephine and her team are great. She is easy to communicate with and is very thorough. Her team…read moreeven cleans ceiling fans, window AC filters, and all the nooks and crannies. They work quickly too! She had come out to our house a few times now and we are always pleased.

Thorough and professional!!! Finding a quality house cleaner who is professional, honest,…read morereasonably priced, and hard working is very hard to find in South Florida. After having poor cleaning jobs done by two different cleaners who came highly recommended by friends, I went to Yelp and started researching house cleaners. Some didn't get back to me while others quoted me a high price over the phone (without even looking at my home). Sparkling Klean Josephine (Joey is the owner) had the best reviews on Yelp, and I thought, "Could they really be that good?" The answer is YES! Joey responded to me quickly and set up a time to come and view my home for a quote. She confirmed the appointment the day before and showed up 5 minutes early. She gave me a reasonable quote and was extremely personable. The day of my cleaning Joey showed up with two associates (sometimes she works with 1 person and others times 2). They arrived on time and showed up in matching company t-shirts. They did a fantastic job, and were extremely thorough. My place has never looked cleaner thanks to Joey and her team! Sparkling Klean Josephine is definitely my new cleaning company, and I will be recommending them to everyone. They are awesome and I highly recommend them!