Do NOT use this company. They do terrible work; no attention to detail. And don't expect them to…read morefix their screw ups either. They will refuse. Take your money to a company you can trust.

My experience with this company could not have been more stellar. We had carpet in our house that…read moremust have been at least forty years old. We finally decided that it was time to pull the trigger. We stopped by the business and selected "Shaw Heritage Oak" vinyl plank flooring. It's a light greyish color that is just gorgeous! We had them do the Master Bedroom first and then decided that we could live with the same for the rest of the upstairs. They had their work cut out for them. We have a house that was built in the seventies and the floors were very wavy and had been laid with pressed wood and just regular nails instead of screws. So, over the years there was much movement and those simple nails had become loose and caused all of the unevenness. They also replaced three or four boards and installed about one million and six screws to tighten up the floor. Just kidding! But they really DID use a bunch of screws!!!! Then they "floated" the floor with a fine mixture that looks like concrete and does a great job of making the floor even again. They used sixty bags of that stuff. It took them about four days of work with several people to get it done. They even moved the furniture back and forth as needed. I wholeheartedly recommend them. Thanks Elliott flooring.

WARNING TO ALL HOMEOWNERS!!!!!!!!!!!!!!…read more I would give ZERO stars if I could as we paid Nancy over $2,000 to start the rendering of the interior and exterior of our home on Sept 2, 2025. We had to reach out on Sept 17th to see if any progress had been made. Mind you, this is a virtual design created within an architect program. There is also an app on your phone that produces the same virtual designs, and it will cost you $24.00 for full use of the app. It is called DecAI and it will let you take a photo of your home, room or office then choose the style, color scheme etc. When we did finally receive our first exterior rendering (the only thing they have provided to date), she had painted all of our brick white; we told her in our initial interview that we like the brick and simply wanted to add stone and landscaping. We specifically stated that we do NOT LIKE painted brick. We did not receive another rendering until October 13th. This updated virtual design, still not what we were looking for, began a back and forth with slight changes in the design over the next week. With a day or two lag between each request, this could have been handled much quicker by a phone call, in which we had left messages, but received none in return. On October 21st, my husband and I agreed that this process was now at two months along with zero product as agreed to in our initial contract. Her company policy reads, "commence work on the above project immediately" AND "Services performed by PDBN under this agreement will be conducted in a manner consistent with that level of care and skill ordinarily exercised by members of the profession currently practicing under similar conditions", which we feel was violated solely on the virtual design time that took just shy of 30 days to receive. The email sent on the 21st to Nancy directly was asking for a refund as we felt she/her company did not hold up to her/their end of the contract. It is now, November 3rd, my husband sent an email to Nancy on October 30th following up on our original request from the 21st about discussing a refund. We still have not heard back via phone call or email. Nancy has completely stopped responding to emails and we are now bringing this to the courts as it seems to be our only option. I DO NOT RECOMMEND PAYING ANY FUNDS UP FRONT TO THIS COMPANY, SHE WILL TAKE YOUR MONEY AND THEN STRING YOU ALONG LIKE THEY ARE "WORKING", AND THEN WHEN YOU GET FED UP WITH THE PROCESS, THEY WILL DISAPPEAR. SIDE NOTE: She is already using our renderings on her website of our house!!! IT IS THE DESIGN THAT I CREATED MYSELF!!!!! Her design was nowhere near this!

From the owner: Prime Designs by Nancy Berneking Design Build is a 33 year old company that specializes in…read moreResidential and Commercial Architecturals / 3D Renderings / Construction Management / Interior Design and Remodeling Services

There are more professional people out there. Jason Tillman will lie about what he does to get your…read morebusiness and works 4 hour days maximum. I felt like I was in the middle of a Jerry Springer episode when he was arguing with his wife on the phone about who would pick up their daughter. He would also slam doors in my house. Very unprofessional and I would not hire him again.

Jason is very unprofessional and unfriendly. He does lie about anything and everything to get your…read morebusiness and will harass you with phone calls until you pay the deposit. Once he gets his money, then he lies about when he will get to your job. We talked about a potential job at the beginning of the year. Then he kept saying all through the spring that he had two jobs ahead of ours and would not give us a date. Mid-summer we needed to get our project finished, so we went to another excellent contractor. You would think that an honest person would admit that they were wrong and give you your deposit back, since they did not fulfill their end of the bargain. Not Jason, he kept the 25% and was a real jerk about it. Do yourself a favor and don't get involved!!

We hired Arch Craft to do the tile backsplash in our kitchen. What a great choice! Colin was…read morequick to respond with a very reasonable quote , got us on his schedule and did the job in the timeframe he advised. His focus on detail and the quality of his work is just what we were hoping for. Lastly, he was very conscious of his surrounding and made sure he cleaned up when he was finished, not something I can say for every contractor I have employed in the past. I would most definitely hire Arch again. If I could give more stars, I would !

From the owner: Offering fast and flawless installations for all customers. 13 years experience doing all styles of…read moreflooring. Specializing in tile work and luxury vinyl and hardwoods

We had a bad leak on a Saturday and called A to Z after checking reviews on both BBB and Yelp…read more Shane promptly came out to our place in Innsbrook to rapidly identify and fix a pipe that had burst. Very professional, polite, and reasonably priced.

Shane did a great job on my shower valve cartridge repair. He drove over an hour on a Friday…read moreafternoon to take care of us. He charged less than half of the other estimate I had.

Brad did a great repair on our siding. He also did great job communicating and scheduling the job.read more

Brad helped remodel our kitchen. The previous owner put in standard sized cabinets like the 40+"…read morecabinets should be. Brad moved them down to te appropriate height, built a soffit, and put in a backsplash. Brad also painted our kitchen. Lastly, he tore down a poorly built halfwall and replaced it with railing. Everything was done in a timely manner and looks fantastic. Brad was reasonably priced and is very professional. We love our "new" kitchen and wih we would have done this makeover years ago. Thank you!

Billy, one of the owners, came out for an estimate and was an absolute pleasure to work with. He…read moreasked a lot of good questions and clearly took me through what they would be doing. The estimate came back a few days later, and I was impressed by how well organized it was; everything was itemized down to the dollar for each specific job of my giant basement-finishing project. It ended up being a much bigger project than anticipated only because I don't know a thing about breaking up my concrete floor to run drains for a new full bath. We've decided to postpone the project for now, but I will definitely be calling Billy back when we are ready to move forward!

BEWARE - DO NOT USE. They did not complete the quoted work,…read morelied to my face about the repair, and then were rude and dismissive when confronted. I hired Mister Fix-it to build supports for a joist that was sagging. Their quote included building up from the ground to support the joist. The technician did not complete the support wall. When I had him come back out to finish the work (which had been quoted and paid for), he told me there was another board I couldn't see, resting on the foundation, so a wall wasn't needed. I asked a number of follow up questions to make sure I understood. Based on that, I didn't insist on the support wall. Today I examined it and determined that there is no second board. He lied about something he hoped I wouldn't be able to see, to get out of work I paid for. I called and spoke to Jerry, who runs the company. He did offer to have a different person come complete the work, but he was dismissive and told me to "settle down" and "calm down". They have not offered any kind of compensation for the fact that failed to do the work, lied, and will need yet another appointment to complete it (if they even do that). I've been a customer for several years, but I will never use them again.

Josh installed a ceiling fan and a light fixture on vaulted ceilings with no problem. He worked…read morequickly and efficiently. He even took the time to explain how to operate the new fan. Excellent service, and I would definitely hire him again for future projects.

From the owner: At Firm Foundations, we pride ourselves on doing high quality work at reasonable rates. It is our…read moregoal to provide the homeowner with services ranging from basic handyman work such as installing a ceiling fan, tiling a bathroom floor, or replacing a leaky faucet to full-scale construction and remodel jobs such as overhauling a deck, redoing a bathroom or finishing your basement.