Scott Jr is very knowledgeable and took the time to get to know me and help me decide on the right…read morepolicies for my situation. He also took the time to explain everything to me. Everyone in this office is friendly and accommodating. I would highly recommend Scott Jr and Scott Sr. They are great!

Scott is great. When I started researching insurance companies I was overwhelmed. Scott and his…read moreteam took the time to sit down with me and explain the nuances. I've been with them now for over 3 years and wouldn't change my decision. In simple terms they have a great product, they provide incredible service, and are down right honest people. As my life continues to change I keep them posted and they help me plan long term. I highly recommend Scott and his great team!

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

Great agency, always helpful when you need anything. Highly recommend this company!…read more Glad I chose them, they are the best!

I've been a Customer for 12 years, including home and all vehicles. Roof damage claim was handled…read moresufficiently but there seems to be a lack of communication with this agent. I sold one of our vehicles and when I reported it was sold and sent the proof of sale, I was told that we didn't have insurance on the car so I proved from our policy we did. The next day, someone called and told my wife we had never had insurance on the vehicle, though we had proof of payment. I emailed Mr. Bogani and he replied promptly telling me that the policy for that vehicle had been cancelled per our request after we sold it. I thought, "mystery solved" Two days later, we received another call telling us we never had a policy on the car because we hadn't paid our bill. I sent proof of the policy and proof that the premiums had been paid to Mr. Bogani and never received a reply. I resent the same email 3 days, no reply. That was 3 months ago and we've never received a reply. Communication is important!

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

They used to be really into their customers. Knew your name, knew your family as well…read more No I call them and talked about new car insurance. This was around March and I've not yet heard back. Not like them at all but I guess good help is hard to find. However, I still have insurance through them. They are excellent at handling any and all problems if they occur.

I have been with Augustyniak for a couple of years and they have been fantzstic! Just recently I…read morespoke with Rich about seeing if we could find coverage that would cost less. My insurance for home and auto had gone up quite a bit. Rich was wonderful and before you knew it, he had lowered both of my policies! I couldn't ask for a better insurance company! Thank you again Rich.

Wellington and staff are very profession and friendly! I would definitely recommend them!read more

From the owner: FL-L098737 Our mission is to establish long-lasting relationships with State Farm customers by…read moreproviding outstanding customer service. Our goal is to inform, create, and cover customers with clarification on how to insure and reassure that their insurance and financial services needs are satisfied. We are here to help with your auto, home, and life insurance needs in Jacksonville and throughout Florida.

Sherry has been consistently more than helpful. Recently I required a Loss Run report and she…read moreimmediately provided useful information to start my correction process. There was a delay in receiving the formal note and Sherry gave regular updates so that I was always up to date with her efforts and the status of the request. Her communication, diligence, and helpfulness was very much appreciated.

Very rude and unprofessional , I had a situation where she was supposed to remove a vehicle from my…read moreaccount so I made a call to the customer service and had it removed she still insisted that I didn't speak to anyone but I had the new amount without it she said that i didn't speak to anyone which cause me to still have to pay now my bill is doubled . I love State Farm but dealing with Edith has been a very horrible experience and the sad part she won't correct it I personally think it was personal against me but I will call and try to get it fixed beca State Farm was good to me she was just a evil person with no regard to helping correct the mistake .