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    Legacy Ballantyne

    1.5 (17 reviews)
    Closed 10:00 am - 6:00 pm

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    Overflowing trash area. This is a common occurrence on holidays and weekends
    AJ A.

    I lived here for 2.5 years and all I can say is....prospective renter beware! Property management will attempt to lure you in with promises of newly renovated units and a soon to be renovated pool/outdoor area. Do not be fooled! Let the out-of-service fountain at the front entrance be your hint to RUN from this property, for it is all downhill from there. For the record, the fountain has been broken well over two years and becomes a cesspool for vermin in the warmer months. If you are tempted by the pretty cosmetic renovations with new stainless appliances, don't forget that just beneath the drywall, the old polybutylene piping is literally rotting away and it is only a matter of time before you have flooding issues. Aside from the structural issues, this property is poorly maintained overall. Many of the amenities are in disrepair. Last summer, residents had use of the pool for MAYBE 3 weeks. The remainder of the summer, the pool was closed with the water going from green to black. Management refused to drain the pool and allowed it to sit like a swamp for weeks on end. Several of the machines at the gym are broken or in need of service and the equipment cleaning wipes are frequently empty, but management ignores maintenance requests. The dog park gate has been broken for months and the park is in desperate need of fresh wood chips. Trash often piles up in front of the dumpster, at the pet waste stations, and by the recycling area and is left for days on end. The contractors who are renovating the apartment units leave trash and debris everywhere, including nails and screws that can puncture your tires. The front entrance and the clubhouse may look nice (aside from the broken fountain), but if you visit the buildings at the back of the property, it's clear that no landscaping has been done. There are overgrown or dead shrubs, huge fallen branches, and bad tenants who leave their dog's poop to rot under the sun. Believe it or not, I was actually considering staying at this property for another year. However, my last straw was when I received my lease renewal notice. The "most affordable" option available to me was a rent increase of $280 more per month. I met with a district manager to express my concern over this asinine increase and she did not offer any help or alternative option. In fact she basically told me that even if I decided to resign my lease for one more year, I would be pushed out of my unit for renovations. The lead maintenance guys (Dwayne and Joseph) are awesome and they do the best they can with a short staff / high turnaround. I believe all of this is a management problem. Management ignores and/or gaslights residents when they voice their concerns or request work orders for maintenance. In my 2.5 years of living at this complex, I rarely ever saw management out and about unless they were touring a prospective resident. How on earth can you effectively manage a property if you don't even leave the front office?! I believe I was a good resident, always paid my rent on time, followed property rules, and kept my unit and surrounding area tidy (including picking up my dog poop and disposing of it properly). Time and again, GCI made it very clear that they only care about profits, they do not care about residents. After my experience here, I would never lease a GCI owned property again and I would not recommend it to anyone.

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    Camden Gallery Apartments

    (27 reviews)

    South End, Dilworth

    I want to start by saying this is one of the best apartments Iv stayed in...ever. Originally from…read moreLA, moved down to Charlotte and Camden was my home. The staff in the leasing office are the most amazing people. Sarah and Jamie will always take care of you and make sure you are comfortable. They will know you by name and will genuinely care about what's going on with you. During COVID my hours were cut and they worked with me and I'm forever grateful for that. The grounds are kept clean and Maintenance staff are amazing as well. It's a great area and everything is walking distance.The only reason why I moved is because I got a new job and transferred to another Camden property in another state. But if I were to stay in Charlotte I would have definitely renewed my lease. If you are looking for a great place to call home, I would recommend Camden gallery every time.

    Genuinly a terrible experience living here…read more From my staff neglecting responsibilities to keep people from breaking into the pool late at night and being loud drunk assholes til 3am (and not punishing them despite having video evidence I'd submitted), to moisture & mold problems that destroyed half my belongings and still being told I'd have to pay a termination fee + 2 months rent (even after they admitted they where at fault), I'd finally had enough to leave. Was ok when I'd moved in staff wise, but has gone steadily down hill since late 2020. Zero emergency assistance when I've called in, a terrible "community website" you have to use to make payments & interact with your online account that refuses to accept external renters insurance, even when submitted to the front desk 6+ times to the point where they're trying to bill me for it on termination. I genuinely have nothing good to say about this place aside from it's location origionally being appealing upon move in, but after living there for a week even you quickly realize that everything in the apartment is literally GLUED together, not even screwed in/nailed in, so they can easily rennovate when people move in/out. Stuff started falling apart, and I could never take a bath due to black gunk coming back up the pipes. Oh, also the entire first floor smells like garbage due to the garbage room shoot constantly being clogged since they lack a dumpster, despite paying for "Vallet garbage" on a monthy basis. Also, there is no compromise if you say don't own a car, and don't want to pay for a parking space. Still gotta pay up. It feels like the stress living here over the past 2 years has caused me will take years off my life, if the mold exposure hasn't already anyway. The thing that finally set me off to get out of there and write this review, was coming back to my apartment after being away for a while taking care of my mother as she was battling cancer, to find that my usual stuffy/moist apartment felt like a swamp and reeked of mold. With mold caking the walls, and having grown into many of my belongings. I managed to salvage some stuff, but over half my closet had to be thrown out, bed+mattress gone, kitchen ware other furniture peices, etc. It clearly wasn't in a livable state, hell I could barely breath in there, and was left with a cough for days after. Naturally, when I tried to call the front desk on the matter, no one responds, so when I finally get ahold of someone in Texas, they inform me that there is absolutely zero chance I can even get anyone in the building to acknowledge the state of my apartment until monday (was Saturday around 4pm at the time), and with no offer of alternative accomidations. So I salvaged what I could, and got out of there asap. The molding issue was later confirmed to be the AC unit locked behind a maintence access only door that happened to blow shit all the time into my apartmetn. As if this wasn't annoying enough that I'd have to clean up the dust it'd blow in, apparently if it's fan was left running to long it's moisture removal system can't empty properly and ends up kicking all that moisture back into the air... Acting like a humidifier, in an apartment with already minimal ventilation. Also, did you know that in the state of NC apartments are not required to inform residents of prior molding issues? I didn't. I do now, and I wouldn't wish this issue on my worst enemy. TLDR: Avoid Camden properties if you don't want to be reduced to a miserable mess from your living situation. Can say I'm finally out of the rental game now, and am significantly happier not having to put up with all this BS. Oh, and for reference, I'd previoustly rented at 3 other locations, so It isn't as though I'm simply an inexperienced renter who has only recently become disillusioned with the industry, but the poor practices and abysmal state of customer service/care at the Camden Gallery stand out as the worst set of living experiences I have had by far. Wasn't able to cover everything in this review, though I hope to prevent at least a few people from falling into the Camden's trap. Find literally anywhere else.

    Legacy Ballantyne - apartments - Updated May 2026

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