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    Lee William K MD

    5.0 (1 review)

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    18 years ago

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    Northwestern Medicine - Dekalb - Does this look like someone who is helped by Ben Gordan?

    Northwestern Medicine - Dekalb

    1.3(7 reviews)
    3.0 mi

    If I could leave negative stars or even zero stars, I would have. If you're looking to be…read moreemotionally/mentally/ psychologically abused and humiliated by the group therapist in group therapy who violated your privacy in front of other participants whom you've never seen or met before, only to be removed and banned from group therapy upon complaining and then have the tables turned and be gaslighted and told that you have mental health symptoms and group therapy isn't for you instead of an apology or explanation, then you've come to the right place! Furthermore, group therapy always starts late and you better not mention it because the therapist will get sassy and rude, giving you drama. Why? Because that's their policy in case someone shows up late, so the receptionist won't have to be inconvenienced of having to get up and walk a few steps to open the door for the individual who might show up late, as I was told by one of the staff there. Don't waste your time, resources, energy or mental health and sanity on these shenanigans! You're better off staying at home watching a movie, taking a walk in the park with a friend or relative, going to an art gallery, or just banging your head against the wall to improve your mental health and well-being than coming to this hell hole!

    This review is for one particular provider who works for Ben Gordon's Community Support Program. I…read morehave been receiving services from Ben Gordon for nearly nine years. Although the care I received has been spotty, with case managers coming and going, I have never been treated as poorly as I have recently by a case manager named Kirstin. She was my case manager for nearly two years, and everything seemed to be going great. Then, inexplicably, Kirstin decided I was not worth a simple phone call. She just refused to answer or return a single call until my anxiety got so bad that I ended up calling and texting her so much that I had my services terminated for her cruelty. No one ever treated me so disrespectfully in all the years I had case management through Ben Gordon. I received a letter of dismissal after all of this and the letter contained several lies that someone had related to the management. I pointed these lies out to them via a couple of letters I had written to the top two managers, but they still insisted that I cannot reapply for services until six months is up. Apparently, though, Kirstin got away with her awful treatment of a client completely unscathed. I know there are case managers at CSP who care and behave professionally, not ignoring their clients and getting them kicked to the curb. Kirstin is obviously not one of them. I really liked her and we got along fine. I had begun making some significant progress, and she ruined it all by intentionally placing me in a position where I have backpedaled greatly, adding to trust issues I have suffered from for years. I would recommend Ben Gordon, but not Kirstin. I sometimes hope I'll find out it was all a misunderstanding, but she never made a single effort to rectify the problem. She just decided I never existed.

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    Northwestern Medicine - Dekalb - "Trust the Experts in Behavioral Health"

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    Lee William K MD - internalmed - Updated May 2026

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