MY CAR BLEW UP AND BURNED UP IN A BIG BALL OF FIRE AT THEIR SHOP !!!!! (First of all, the young man that was hurt in the fire, these comment do not refer to you. We wish you well.) I HOPE EVERYONE CAREFULLY READS THESE COMMENT BEFORE TAKING YOU CAR TO THIS PLACE: I had a check engine light come on in February. Not sure if they did a computer check before hand or not on the car. But they replaced the entire transmission and I am sure it needed it. Still didn't work. So they replaced the entire transmission again. Still didn't work. After my car sat at their shop for MONTHS (FEB, MAR APR, MAY, JUNE), in June they finally found it was a bad computer. We called them weekly to ask if the car was fixed for all those months. And they kept telling us that they were "busy: They were not too busy to take our money when we first brought our car in to them. But now that the car was in for warranty work things were different. We feel that when they got our money and we needed warranty work, they did not take time to fix the car and put it on the back burner for months. Then the gas in the car was bad, maybe because the car was sitting there for so long at their shop for months!!! Gas can start to go bad after 30 days according to google. And it was much longer than 30 days. Not sure why it takes a shop so long to fix a car!!! I MEAN MONTHS MY CAR WAS SITTING THERE AT THEIR SHOP!!! I THOUGHT THEY ADVERTIVED AS BEING A "SPECIALIZED SHOP", BUT THEY HAD A VERY HARD TIME FIGURING OUT BASIC PROBLEMS IN MY OPPINION. WE QUESTION IF THEY REALLY KNOW WHAT THEY ARE DOING. Then the fuel injectors were bad or got clogged up along with the fuel pump (Both happened to go bad on the same day), maybe from that bad gas from the car sitting there so long. Then when they were replacing the bad fuel pump MY CAR BLEW UP AND BURNED UP IN A BIG BALL OF FIRE AT THIER SHOP !!!!! They had an "accident" or did something wrong when they were replacing my fuel pump. I believe the fire report stated the car battery was not disconnected!!! The fire was reported on wink news!!! Other cars in the shop blew up and burned after my car. Now seven weeks have gone by since the fire and we still do not have a check in hand for my burned up car totally destroyed and is now a scrap pile of sheet metal! I know they may place blame on the insurance company and I', sure they will. But I do not see them taking responsibly for their actions. And if there insurance policy was limited to a dollar amount, then they should pay the remaining amount to cover the customer loss. But we do not see they are willing to do so. In addition, MY CAR WAS VERY NICE IN NEAR SHOW ROOM CONDITION AND MY CAR AND ONLY HAD 55,000 MILES ON IT. So we will not let them try to blame it on the condition of the car. So they may try to blame it on the car, or their insurance company or even the customer, but we will not let them. And how stupid would that be anyway? Plus not happy with what we feel like is a low ball settlement of only $4500. It is now August and I brought my car to them in February!!!! That's over six months without our car!!! Cheap rental cars charge $150 a week and that can add up fast. It is very hard for our family as we need that car!!! These guys are by far the most incompetent mechanics I have ever dealt with in over 50 years of living!!! In addition I found them to be rude, argumentative, lacking in taking responsibility for their actions and lacking basic customer service. They are very uneducated in all levels in my opinion. And I see their reply below and looks like they even use a Bible verse to argue and fight against us with false accusations on top of it. Shameful !!! NEVER AGAIN !!!! read more