This is how i got TWO no call, no shows ON THE SAME DAY…read more I've been going to EWC for years. Never had a no call, no show (their policy is 3 nc, ns) and I respect this policy. EARLY this morning, like 4/5 a.m., i booked an appointment and it did not confirmed on app, so i booked another, and it was sent to my junk mail (that i didn't see). They did not text me a confirmation when they opened. And, hear me out, i can take accountability, I should've checked my email and whatnot, so that's my bad and i'm sorry. BUT, they sent me a text at 12:30 p.m. and said i had NC, NS my 2:30!! p.m. appointment. So, i just figured it was cancelled and didn't go. THEN, at 2:30!! it said i missed ANOTHER appointment. I called, front lady was very nice, trying to get it cleared up. I had obviously made a mistake booking the same service two times for the same day, and i've never caused problems in the YEARS i've been going. But, they're sticking to their original statements saying i no called, no showed. So, i'm cancelling my wax pass and moving on. I wish there was something i could have done to make it better, but if you can't/won't help a loyal customer then i'll go elsewhere.

This is an overpriced establishment that doesn't actually care for the customers. I've been here 3…read moretimes for a simple eyebrow wax and none of them could get it right. I went to different girls each time. The first time was with someone named Alexandra, this was my least favorite experience. She didn't even trim my eyebrow hair SMH. She just got straight to waxing even though I told her this was my first wax ever and I didn't know what to expect. On the website, it says that their 26$ eyebrow wax (outrageous price for a 5 min service BTW) includes shaping, and a consultation. Not once have I gone in there and they shaped my eyebrows, or even ask what I wanted!!!! All they do is quickly clean them up, no shaping involved. On the website it also says that it also includes filling in the brows-- none of that is offered either. Not to mention the fact that each time I left I had to come home and pluck a few stray hairs that they missed. For a $30 service, that is beyond insane. Do not come here. Seriously. Save your money. Very disappointed.

Spa Bar is heaven! My husband gifted me a head spa therapy via Groupon and I didn't even know this…read moreplace existed in Waterford Lakes. Tip: If you don't want to leave the spa with wet hair, add a blowout appointment right after. Monise greeted me when I walked in and assessed my scalp before heading in to the head spa room. Another tip: Use the restroom before undressing on the table. Without giving anything away or take away from your experience, it was so relaxing and serene. The soft instrumental music playing in the background, breathing in the lavender, the additional neck and shoulder massage - wow. Booking your appointment via the Vagaro app is easy. You can always call them too if you have any questions. I will definitely be making this my go-to spot for when I need a self-care or "me" day.

***UPDATE*** The "Manager" from Spa Bar just called me 4…read moretimes in a row!!! I picked up the first time. She sounded young, difficult to understand, but she asked angrily what my problem was... said she called me 2 years ago & that she had resolved this for me. She did not resolve anything for me, & did not make me feel any better, not then, definitely not now. She wanted to pinpoint when exactly I had my Brazilian waxing done. I wasn't going to be interrogated, harassed, or gaslit. I told her that I've been there more than once, & I don't appreciate her calling to argue with me. I am entitled to an honest review of my experience & my feelings concerning it. She sounded argumentative wanting to argue the exact date & what happened, saying she had video proof. I told her that I've been there more than once, & left the room at different times & there is nothing to argue about. She has never cared about my feelings & experience there. The Brazilian waxing covers a delicate area, you need to trust the place you go to, and this Manager woman just makes the whole experience so much worse for me. I should have never given this place my business in the past, should've stayed at a better sugaring place in Oviedo which was honestly so extremely sweet, kind, caring, & patient. I even bought a nicely scented exfoliant from the previous sugaring place. Less painful overall also because that other place in Oviedo, FL was so much more caring and professional, protecting my dignity & privacy. Spa Bar is not trustworthy, just in MY OPINION, and they continue to disrespect me, harsh on the phone! Really bad energy there, horrible to this day... I don't like being intimidated or gaslit. I am taking another star off, down to 1 star from 2 stars last night. Now she sent me a long text, & the last part of the text is, "After reviewing the actual footage, if you still believe otherwise, then I will forward this to my attorney who will follow up with you regarding your false accusations." My review that I wrote last night: I got a Brazilian wax here, and was very nervous. The young woman was nice and let me talk nervously as I was being waxed. It hurt at times and she couldn't calm me down or make me feel better like a previous place would. It was sort of a cold environment emotionally. I quickly went to the ladies room, and saw a front desk person with her neck pressed up against the wall right where I had been laying listening to my room. I was shocked when I saw her and felt like my privacy had completely been violated. That was completely unfair. I complained to management when a woman called me, and nothing was done. Unprofessional. That was the last time I went there. I had seen high schoolers there getting their hair blown out or put up for a dance.

It's been a while since I've updated my review and worth and update since they've changed ownership…read moresince my last review and they've made some changes over the years. Most importantly though, you can still reliably get a killer manicure and pedicure here. The attention to detail and level of care given is incredible. My faves Pink and Tina are still knocking it out of the park with the most impeccable manicures I've had and I really can't see myself trusting my nails with anyone else. And I've caved and tried a place or two over the last couple years and regretted it. Won't make that mistake again!! What's changed? I'd say they've added more staff to keep up with the demand. You still should always try to make an appointment. I don't go anywhere these days without an appointment. And they also have added a number of services including their new head spa services that lol pretty amazing. If I didn't already go for regular massages I might consider it. They also have all the trendy gels and dips and builders and that you might be looking for. Oh, and they recently upgraded all their massage chairs! How could I forget that!! I definitely highly recommend the Hand & Foot Spa. Again, just make an appt and be sure to get there on time. They're sticklers for keeping on time. Which, as a regular, I appreciate because nothing would annoy me more than having an appt and having to wait to I'm happy they are like that personally. Keep up the good work guys!!

Alrighty now! So I walked in and I didn't check prices or anything. They were able to get me in for…read morea manicure and a pedicure. I chose not to do gel just because I wanted to give my nails a breather. Anyhow, one of the techs came and got me and sat me at her chair. I asked for the manicure first so that it can dry while I was getting my pedicure. She was listening to her AirPods when we first started, but then I started telling her about my cuticles being sensitive and to just be cautious. She seemed very sweet. Anyway, the manicure was done and she put oil on my cuticles. She didn't say anything about a massage and I assumed since I got a regular manicure that she was going to wait for it to dry or something. I probably should've said something then, but normally when people get manicures, they want a massage too. Anyhow, we proceeded over to the pedicure station, which they have really nice chairs. I don't know if they offer water or anything, but she did offer me anything. Anyhow, we started talking about the tea shop next-door and how delicious it was. She seemed very kind and then the pedicure was over and there was a lot of lotion still left on my feet and she put my slippers on. After afterwards, she took me straight to pay and said it was $55. I asked her if I wasn't going to get a massage on my hands and if that wasn't a normal part of the manicure. SHE SAID IT DEPENDS ON THE TECH! She said some people don't like it so she doesn't give one unless it's asked for. I'm sorry, are you kidding me? You don't give a massage on hands when someone is coming for a manicure? How about ask me before you put polish!!!??? Are you for real? I was so baffled! She stood there while I checked out so I felt obligated to tip her. I was infuriated! I asked her again about the massage and I told her that I wanted a massage. She did not offer to do it and she did not have anyone else waiting. Decent conversation doesn't equal a tip for me, service does! Anyhow, I walked out of the shop and I was sliding in my sandals. I decided to come back in and ask if I can sit there until they were dry. A lady put me in the sitting area and turned on the fan underneath. I then grabbed my own towel from the handwashing station and wiped the lotion off my feet so that I wouldn't slip and fall. She went outside and she was on her phone. Then about 10 minutes later, another girl walked in and she went to her table in the back. She had plenty of time to do my massage on my hand, that I paid for! I am so mad right now I cannot believe that I even wasted my money here. I won't even mention her name, but she sits all the way in the back. How disgraceful! She didn't even make any eye contact when she came back in with her other customer. Who gets a manicure without a massage? And for $55! What a shame.

Very professional and friendly. I have always had a great experience when I am there. The…read moretreatments are quick. I believe it is well worth it and would recommend it to anyone with unwanted hair. I thought I waited too long but I absolutely did not, but do it sooner than later! Regaining confidence will be amazing! The staff is always upbeat and ready to assist!

The staff is very knowledgeable about the aww idea they offer. Very clean atmospher. I highly…read morerecommend!

I stopped by in the middle of week to get my eyebrows threaded. It was quick and they did a great…read morejob. Just what I was looking for. It was around $20 for the service. I will be returning.

Great and quick service. I was super please how my eyebrows came out. I always recommend…read morecommunicating how you prefer your shape and how thick you want your eyebrows so they come out how you expect them too rather than be surprised. I asked for a slight clean up and arch since I have eyebrows on the skinnier side. The result was great and when I asked to thread some areas that were missed she went back and got them all. I will be back and so happy I found a good local threading place

First time at Brazil's. I booked with Cheyenne who was amazing. I have already scheduled my next…read moreservice with her. From the moment you walk in, you are greeted by a friendly face that gets you checked in. I love that they have late hours for those of us coming in after work. The space is very clean and calming. They make you feel extremely comfortable and modest despite the services they provide. Cheyenne was super informative and answers every question honestly. She provided realistic expectations. Pricing was very competitive with a full Brazilian priced at only $59 for women. With your service, they offer a touch up within a few days, if they weren't able to get everything for whatever reason. They offer memberships for discounted unlimited Brazilians. The staff was so kind and welcoming. There is ample parking which is always a plus for me. So happy to have found this place !

I was a little nervous walking into Brazils Waxing Center since it had been a few years since my…read morelast wax, but I was immediately put at ease. My waxer was amazing, very professional, gentle, and made the whole experience way more comfortable than I expected. I was bracing myself for pain, but it honestly wasn't bad at all. The results? Flawless. I'm beyond happy and definitely planning to come back. The facility itself is super clean and smells great, which shows they really take pride in their space and their work. I also appreciated how efficient everything was, I barely had time to sit down before I was called to the back. No long waits, no hassle, just great service from start to finish. Thanks again to the team at Brazils, I'll be seeing y'all again soon!

Cannot believe I've been coming here for nearly 4 years and never left a review! I absolutely love…read morethis SPECIFIC location, and the esthetician always takes care of me. There is never a super long wait, and they do exactly what you ask for. The prices are reasonable, and they have a loyalty program. They do a lot of services besides brows, and they take their time. Rosa, the owner, is such a delight! She makes sure to speak with you during your service, she is very attentive, and she makes it a point to remember you and what you like. So glad that this place is closer than my typical brow lady(even though I go here more), and I always recommend it to my friends!

I've been going to Rosa's for years. I don't live too close so whenever I'm in the area I make it a…read morepoint to stop by. Honestly, I don't keep up with my eyebrows as much as I should but they never make me feel judged and they never mess my eyebrows up. I'll continue stopping by every chance I get to support this gem of a business.

Last Christmas, I bought my husband a Massage Envy gift card. And almost a year later, he finally…read moredecided to set up an appointment. This location, Waterford Lakes, is convenient to get to from our home. It shares a huge parking lot with Best Buy, Ulta and Ashley Furniture Stores. Making the appt online was a little tiresome with wanting to sign up for a membership, so I called and it was easy peasy. Was able to snag an appointment early Saturday morning, we are morning people, so it was perfect. Check in was easy, fill out a quick form to point out trouble spots and in he went. The waiting area is quiet, peaceful and softly lit. He said the massage was nice. He even gave a thought of going back, so that is a great sign that he was treated well. And we just might be back,

I love this location. I've been going here for 3 years and I got a few favorite massage therapists…read morebut it's hard to pick one! They're all great! Steve , Dom & Elizabeth! Isaiah too! All amazing! Love how quick the front desk girls are to check me in! Love the cleanliness and atmosphere is always maintained !

I love this location! Staff is always professional and kind. Kelsey serviced me and was very nice,…read moreeasy going, and conversational. Going through laser treatments are hard but this staff is always there to support and help you.

Priscilla gave me my dream lips TWICE!! not only is she funny and kind and knowledgeable, but she…read moremakes the injecting experience fun (and it's painful). I'd trust her with my face any day!

Every time I visit Orlando I try a different nail salon and I usually come out disappointed but…read moreTHIS place is fantastic! Amy did my gel manicure and she was very precise and took great care with my nails. I also got a pedicure - it's in the same level of perfect. I highly recommend this place.

I have really loved this place in the past! Always decent pricing for how good the quality was, and…read moremy Gel X always lasted 3+ weeks , still looking relatively fresh by the end. This week was first time back in a while, and I just went with the first available stylist because Bryan was out of town. I got medium-length gel x with chrome powder and no design, the same on all nails. I was expecting some sort of prep or manicuring of my cuticles and nails, as my nails were ineven lengths and I had lots of hangnails and excess skin from picking (which is the reason I was getting my nails done in the first place, it is impossible to pick skin with thick/dull extensions!) The only prep was sanding down the top layer of nails, which did help some with the excess skin near the cuticle When I left, I noticed many of my cuticles were flooded with gel, some of the side walls weren't painted, and the nail shape was generally what I asked for, but every nail looks a little different from the others. I really love the color I went with, and the technician was very kind and accommodating to my preferences, so I paid with tip and left, as I didn't feel like it was worth making a fuss about. I went home and trimmed what I could of the flooded gel myself with cuticle nippers Now, 2 days later, nearly all of my nails have the gel polish chipping off the gel x apres tip, and there is visible lifting on more than a few of the sidewalls due to the gel flooding :(. There are visible bubble shapes in the top coat, and you can easily see the black polish under the chrome due to the chipping. I am only in town for a short while and likely will not have the chance to go back and fix it. They still look beautiful from others' perspective, but for $80+ I would hope the same is true close up. I know I could likely go back in to have them fix it, but I am concerned with the health of my nail beds, and one visit to the salon alone involves enough sanding and buffing of the nail that I am not sure if it will be worth it. Overall, I did have a lovely time while I was there: nice music, salt scrub, and the tech was very gentle with my hands. The result was not what I had experienced in the past, though. I would have to really want it and have a very detail-oriented technician to consider another visit in the future.