they put us in the worst room they have caus we have small dog, had to run extension cord cause only one outlet for tv an xfinity, had to use our cord for computer, when want use microwave, had to unplug,when we had to charge phones unplug,real hassle. window in bathroom would not close was very cold and windy yesterday,(i peed icecubes with coat on. window in room falling apart, hard to open and close, one light in room that works, curtains stained and ripped and falling off due to lack of hooks. internet keeps shutting down have to keeping calling him and ask him to reset.rarely have hot water. charged us $94 for 2 nights,he told i complained too much when i got mad and had throw away $25 worth of food cause refrigderator barely cold.well by golly at that price i think i have every right to complain. oh, did i mention when we first came here last week,on my first day here, some bald butt head tried to get in room, was no mistake,cause when i hollered at him and look thru peep hole he jumped to side and stood there till i hollered again than he ran down the steps like the hounds of hell were on his heels.so i call office,for 10 minuets no answer,finally had to go there,scared to death, she don't understand me,i said fine i'll just call the cops...........suddenly she understood,said she get her husband,i told her have him call me. he did but he didn't do anything about it. later as i walked my dog, i saw baldy, he lives here.............went to office and told the guy, he says "o he nice guy been here 2 months............by the way the room # is 20, if you should have the mis fortune of staying here, you definately don't want that room read more