I'm pretty sure every child in Smithtown goes here for their orthodontic work. Every time I'm here…read morewe run into someone we know. There's a good reason for that. Dr Shank and his staff provide great service and truly cares for his patients. When you walk in, you see a small waiting room. There is a basement play room for where the younger kids can play while they wait to be called in. The receptionists are courteous and always on top of things...very efficient. They greet the kids as they walk up come in the sign in. Dr Shank embraces technologies. He has a web site where you can check your appointments, and register for TXT reminder for appointment. Recently he sent out mail and emails about an event he was having to show his appreciation for his patients. A day when any one of his patients could come in a get free ice cream. A small gesture, but a very thoughtful one. Went there today to have my son's braces adjusted (only ran into 2 people that we knew), and he walked out with an Italian Ice. :)

Dr Shank is the best. My whole family went to him, and now my wife just finished treatment with…read morehim. He has an impeccable office and staff. He makes every visit so comfortable and does a fantastic job. My family will be using him for years to come. Thank you for everything Dr Shank.

This office & staff are amazing. They have late hours on Monday until 7pm. I'm not a morning person…read moreso i am happy to be able to go later in the evening after work. I recommend Dr. Smith to everyone i know. Also if i have a problem he will come into the office and fix it after hours. This doctor gives everyone his personal phone number for any issues & not an answering service. He will work with you to make sure your smile is as amazing as you are.

Very disappointed in the way that things have changed at NSO. We've been coming for years and had a…read moregreat experience before but within the last few months it's gone downhill. The staff is all changed, they constantly cancel appointments, have limited afternoon hours and very long wait times. Although the new staff members are accommodating, when I tried to speak to Dr. Smith, he was obnoxious and rude to me. He doesn't know how to speak to his patients or their parents and talks down to you as if he could care less. Honestly if I hadn't already paid a large amount for the treatment, I would just stop going to him and finish the treatment at another office. I will definitely not be bringing my other child to Dr. Smith.

We love Dr. Mateer! His office is beyond welcoming, accommodating and fun! We have been patients…read morefor a few years now and couldn't be happier!

This review is long overdue. Words cannot express how Exceptional Dr. Mateer and his staff are…read more Dr. Mateer is very patient, honest, and funny lol. Who doesn't appreciate a good joke? Just a pleasant environment. I love his staff! There is nothing like having a staff who enjoys their work environment and it shows. My daughter looks forward to her visits with him. He's very passionate about helping his patients. This attribute stood out when I originally had consultation prior to Covid. My daughter built a lot of confidence thanks to Dr. mateer and staff. Flashing her million dollar smile. :) The office is extremely clean, very professional and the technology is on point. I could go on and on about how amazing our experience has been with this practice. Nothing compares honestly. Thank you Dr. Mateer for giving my daughter Mia exceptional service! I informed all my friend, co-workers etc. about this practice. Highly recommended

so Dr. Jennifer... Reached out to me or for me apologies and just straighten everything out. Like I…read moresaid before the doctors there as far as I'm concerned are amazing and it truly makes a person feel good to know that they really do care.

Utter incompetence! I have had many medical and dental services over my lifetime but this office…read moretruly baffled me. They don't know how to schedule appointments- seriously. For example, my insurance allows 4 cleanings per year, in other places they were calendared ahead of time one each quarter. Here: they only schedule 1 appointment, then tell you the next available appointment is 4 months. So basically you miss your second cleaning. So you ask them to proactively schedule the 4th appointment so you ensure you have it- they won't! Then to top it off they just cancel your appointment because all the hygienists call out sick on the same day. You would think they would try to fit those clients into the schedule. No! Sorry wait till next year. Awful location. Save yourself some grief.

Drs. Brian and Bonnie Gilman are the best! I had such a positive childhood experience myself,…read morethere was no need to shop around when it came time for my son to get braces. They are the most friendly & geniune group of professionals you will ever meet. Thank you all for being so remarkable at what you do and providing such a personal experience.

From the owner: Orthodontics for adults and children including metal braces, clear braces and Invisalignread more

My family and I had a good experience here. My 5 year old daughter got her first set of x-rays ever…read moreand left happy.

We were treated as if we were a bother when our 2.5 year old son cracked his tooth vertically all…read morethe way up to the gum. We called to ask if they could see him, an established patient. The receptionist was rude and inconsiderate. Children crack teeth all the time, they have accidents, etc and we can't believe a pediatric dentistry would react this way to what ended up being serious damage that required an immediate extraction. We couldn't believe how we were treated and will not be returning. Luckily another pediatric dentist was kind and even offered to stay open if we couldn't get there within their open hours. Find yourself a different place.

We've been coming here since my little one was just 1yr old. 6 years later and our whole family…read moreare now happy patients! The care we receive is exceptional. From first walking into the office, right up to when we leave, there is nothing but warmth, patience, and an unparalleled level of expertise and professionalism from the dentists and the entire staff. The friendly and welcoming environment immediately put my child at ease and she loves playing the games and has genuine fun! The waiting area and entire office is thoughtfully designed with kids in mind, complete with colorful decor and a play area that makes our visit feel like an adventure. What truly sets this practice apart is the genuine passion they have for pediatric dentistry. Dr. Marc, Dr. Jeanine, and Dr. Marc not only addressed my child's dental needs with precision but also took the time to educate us on maintaining healthy oral habits at home. Their approach goes beyond routine dental care; it's about instilling a positive attitude toward oral health that will last a lifetime. The entire team demonstrated exceptional patience and kindness each and every visit. Communication, appointment availability, and the overall office demeanor are simply amazing. I wholeheartedly recommend these dentists and their incredible staff. They have created a dental experience that is not only effective and professional but also enjoyable for all of us. I look forward to a lifetime of healthy teeth for our whole family.

Rude stuff, practice is feels like a factory. The front desk is always disorganized and…read moreunprofessional- they were always gossiping within an earshot of patients. Same with the hygienists. The dentist spends only a few minutes with you and they try to upsell unnecessary procedures. I have since moved to another practice who confirmed this.

Reviews Todays Dentistry…read more Google review summary 5 4 3 2 1 1.9 (17) Reviews All root canal6 insurance5 zero3 phone3 +6 Sort by Most relevant Newest Highest Lowest Irma Cristina Solis Local Guide·41 reviews·12 photos The worst experience ever!! The Dr. Is amazing but please the recepcionist take her out!!!! People like her should NOT work on customer service!! This is my our History: ... More Sumaiyyah Bhatti 2 reviews a week ago New I had a great experience at Dr. Melideo's dental office thanks to Janessa and Skylar. Dentist visits usually make me nervous, but they were both incredibly reassuring and professional. ... More Autumn Krill 1 review a month ago This office is a complete disgrace. I've been trying to get an appointment since last July to fix a root canal that left me with a persistent infection. They almost never answer the phone, and when they do, the staff is rude, dismissive, ... More Brittany Soper 3 reviews 4 months ago Do not go to this dentist office. Had a root canal done, I came back to get a cap exactly 7 days after the root canal was done, I was also supposed to get a second root canal on a different ... More 3 Irma Cristina Solis Local Guide·41 reviews·12 photos 2 hours ago New The worst experience ever!! The Dr. Is amazing but please the recepcionist take her out!!!! People like her should NOT work on customer service!! This is my our History: My Husband is patience of this place and he is very happy with the Dr. He refered my parents to this place. TODAY 06/10/2025 My Father had appoiment at 4pm. I received 3 calls from this place during the morning that they had cancellations and if my father can be there before. They have on FILE MY NUMBER because my Father doesn't speak English so I manage all his appoiments. I took the 3rd call and the lady said that my Father have appoiment at 3 pm. I called my Father to confirm this and connect the call with the lady and she start to speak in spanish and she scream to my Father we called you to confirm at 3pm and you said YES! I Said to her relax one moment you don't have to treat us like that, is impossible that you confirmed this appoiment with him because you have my number and I never got a call from you. She scream again saying are you coming or not?? I was about to respond when she HANG UP the phone. I tried to call her again and she refuse to take the call

To start off, their hours are not updated on maps. Therefore, I call to try to make an appointment…read moreand they never answer. I took my daughter to get a tooth fixed, we are not aware of the process of getting the treatment she needs for that reason we were not aware that she needed to go back to receive further evaluation and therefore a few months later the filling fell out. They are responsible to give proper instructions to make sure they patients receive the treatment properly. Their hours are awful. They are open in such a weird time frame and they don't properly care for their patients.

I have been taking my children to Straight Smiles for seven years now. Dr. Chris, Dr. Bill and Dr…read more Catherine have all been amazing with my children. They have patiently and compassionately managed my daughter's orthodontic & dental care, amidst multiple medical problems. Dr. Catherine especially, sensitively manages my son's anxiety and sensory issues. She has such a professional and genuine understanding of patients on the spectrum. Above all, the Straight Smile staff is warm, welcoming, accommodating and professional. The establishment is always clean, nicely decorated for every season and geared to make children feel comfortable and less apprehensive of seeing the dentist! I moved 25 minutes away from this dental practice, yet I still choose to travel to Straight Smiles for my children's dental care! I will always choose quality of care over distance and Straight Smiles is well worth the drive! I highly recommend Straight Smiles!!!

From the owner: At Straight Smiles Orthodontics we understand the importance of having healthy straight teeth and a…read moresmile you love. When you have a healthy and beautiful smile, you are more confident in your appearance and your interactions with others. Dr. William Rubino "Dr. Bill" and our Straight Smiles Orthodontics team love to create amazing smiles for our patients. We focus on each person's unique needs and circumstances. We will work with you to find the orthodontic solutions that are right for you and always emphasize timeliness and comfort. Dr Bill and his staff are known as a professional, friendly office with experienced team members who put the needs and comforts of our patients and their families above all. Our goal is to provide an orthodontic experience that exceeds your expectations: from our inviting reception area to our private themed rooms, it's all about our patients. If there is ever anything we can do to make your experience even more pleasant, please do not hesitate to ask. We are here to serve you. Some of our treatment options include: Traditional metal braces for all ages Clear Braces Early orthodontic treatment Surgical orthodontics and TADs Invisalign® and Invisalign Teen® clear aligners Self-ligating braces Please contact our Stony Brook orthodontic office to schedule a complimentary consultation for yourself or your child...