Wanted to support a local business but the guy changing tires was very rude. Talked to you like…read moreyou're stupid. I was trying to let him know they were direction specific and he snapped back with a you don't have to tell me how to do my job. What?!! Really. Almost tempted to just take it else where.

From the owner: At BMS Discount Tire our business is tires and tire related services. We have the knowledge and…read moreexpertise to take care of all of your tire needs. We stock all major tire brands including: Michelin, Goodyear, Bridgestone, BF Goodrich, Uniroyal, Dunlop, Firestone, Kelly, Toyo, Yokohama, Nankang, Kumho, Mastercraft and more.

MBW did a fabulous job! Had my truck fixed 5 days early. Calvin and Daniel kept me abreast of the…read moreprogress at least a couple times per week. Not counting the update texts I received as well!

I got an estimate here for my car repair. That was fine. Took a few days to even get that but…read morethought it was a god sign because they were busy. Took over 6 weeks to get an appointment slot. They said that they would have my car for 8 days. My insurance did not cover a rental car for various reasons so I had to pay for rental out of pocket. I called the shop on the 7th day to receive a status update. I had called and emailed on at least 9-10 occasions to receive an update with no replies. On this day I was informed that my car was "disassembled " and would not go to the paint shop until another 5 days..then after calling and speaking to supervisor Daniel, was told that my car would not be ready until the 17th, making an 18 day service period total all the while I am paying for rental car..and after no courtesy call for an update on the repair. I asked for my car back and they said it could not be done. When I offered to pay for reassembly I was then told my car would be ready for pickup in 2 hours --indicating to me it was never even started for repairs... Poor service/ bad communication/ am not taking my car back here..please be aware.. Then--when I picked up my car since they would not have it done on time...there was a nail with a washer in my tire! I know that I didn't bring my car in with a nail in the tire! I noticed because it was making noise as I drove away...so I immediately brought it back to the shop and it was denied...