They are professional and get the best prices on the market!! I live in Conyers GA now but it's…read moreworth the ride back to Albany and Lee County to use this company to meet my needs!!

I would recommend these guys highly. I called last week to get an estimate just in case I needed…read morethe glass. Once I knew I did I called on Monday and spoke with Kim. She was super pleasant. She advised me of the price and went ahead and ordered it. It came in Tuesday morning. Was in and out with my glass in no time. Excellent price and excellent turn around. I did not have them install it, but have heard they are just as quick when doing the install. If you need glass either installed or just the glass itself I will suggest speaking with them.

Good customer service. They replaced the window in a snap. Maybe not a snap; but, it was quick.read more

I called safelite auto glass to get a quote and the price wasn't bad, so I booked an appointment,…read morethey had me down for 2 days later and 20 min before the appointment time they cancelled the appointment on me. I made another appointment with them again a person came out and started taking the windshield out and before he went to put it back in he said he wasn't able to put the new glass in because there was 1 small rust spot on the corner and he couldn't do it. so not only did safelite screw me over once but 2 times now that I didn't have a front windshield at all. I called Albany Auto Glass and they came to me only 2 days later, did a rust treatment on that small spot and put my new windshield in, I not only loved the price but the customer service was amazing, you could definitely tell they cared. this was 4 months ago now so I fully recommend this glass shop!!

Never showed up for appt between `12-5 never called or anything. Called customer service and they…read morehave no way to get in contact with this store. I rescheduled to dr appts to ensure I was here. HORRIBLE CUSTOMER SERVICE!!!

I contacted Safelite the week before the 4th of July. My passenger side front window had cracked…read moreacross the glass. My concern was that it could fall out at anytime. I was scheduled for and appointment for Tuesday July 8 between 12pm and 5pm. The technician showed at 5pm, coming from his working area an hour away. During the installation, I was assisting with, the new window fell down into the door knocking the regulator, that helps lower and raise the window fell out to the ground. The technician then couldn't get the connecting cable connected to the regulator again. He said that he would need a part that could be bought from O'Riley's auto parts store. All the parts are in my truck awaiting a technician to install a new window. This was suppose to be only about an 1/2 hour job according to him. NOW, I have been playing phone conversations with call centers from who know where, that have not been able to give me any answers to when my truck will be fixed. It was supposed to be on Friday before 12 noon, then I got notified that Safelite couldn't find a new regulator for the repair. BUT, the original technician told me that the regulator was not damaged, it was something else. BUT, the company tells me there is not a regulator to be found at this time. Still no answers as to when my truck glass will be repaired, after 2 days of calling and waiting for the Assistant Manager, Kirk, to call me back. So far this company being rediculous in their management of customer service. TOO much AI involved in their phone systems. Hard to get a live person. If possible, more to come, don't believe the television commercials.

This place is amazing! they have been absolutely amazing. i got the hood and fender repainted and…read moreit looks bran new...they are also working on fixing my door latch ! 100% would recommend going here

These people have been allegedly repairing my mom's car for 30 days. It's a 2000 Lincoln Town Car…read more They keep giving her the run around. They keep promising "End of the week". It's been 4 end of the weeks. Now they are lying saying they couldn't find a headlight for it. I found several for it. They are discriminating against her due to age, race and lack of knowledge. I have used them before, but never again!!!!!

They have amazing customer service and very competitive pricing. After a very bad experience with a…read moreglass company out of Columbus I was so relieved when I called Americus Glass Company and got first class customer service and treatment. I would recommend them to anyone.

From the owner: Located in historical downtown Americus, Georgia, we are a full service commercial and residential…read moreglass company. Make your home look its best with new windows, screens, shower doors or custom made mirrors. Table tops, show cases, display cases, door closures, store fronts, and much more! Building new or repairing old, we can get the job done.

I have had several vehicles tinted here and they always do a great job. Great value and quality…read moreservice. They are also quick

Speedy Sevice with professionalism. Thank you Rick at Nick's for keeping your word and getting me…read morein and out on my lunch break. The tint looks great on my car!! Happy customer!!!

I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.