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Master Body Works

2.7 (7 reviews)
Closed 8:00 am - 5:00 pm

Services - Master Body Works

Bumper repair

Auto customization

Dent removal

23 More Services

Auto diagnosis or inspection

Auto exterior customization

Auto frame testing

Auto maintenance

Oil changes

Auto mirror repair

Auto mirror replacement

Paint and scratches

Vehicle painting

Auto repairs

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Rear-end damage

Auto window repair

Auto window replacement

Auto windshield repair

Master Body Works Body Shops Photos

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Safelite AutoGlass

Safelite AutoGlass

(5 reviews)

Never showed up for appt between `12-5 never called or anything. Called customer service and they…read morehave no way to get in contact with this store. I rescheduled to dr appts to ensure I was here. HORRIBLE CUSTOMER SERVICE!!!

I contacted Safelite the week before the 4th of July. My passenger side front window had cracked…read moreacross the glass. My concern was that it could fall out at anytime. I was scheduled for and appointment for Tuesday July 8 between 12pm and 5pm. The technician showed at 5pm, coming from his working area an hour away. During the installation, I was assisting with, the new window fell down into the door knocking the regulator, that helps lower and raise the window fell out to the ground. The technician then couldn't get the connecting cable connected to the regulator again. He said that he would need a part that could be bought from O'Riley's auto parts store. All the parts are in my truck awaiting a technician to install a new window. This was suppose to be only about an 1/2 hour job according to him. NOW, I have been playing phone conversations with call centers from who know where, that have not been able to give me any answers to when my truck will be fixed. It was supposed to be on Friday before 12 noon, then I got notified that Safelite couldn't find a new regulator for the repair. BUT, the original technician told me that the regulator was not damaged, it was something else. BUT, the company tells me there is not a regulator to be found at this time. Still no answers as to when my truck glass will be repaired, after 2 days of calling and waiting for the Assistant Manager, Kirk, to call me back. So far this company being rediculous in their management of customer service. TOO much AI involved in their phone systems. Hard to get a live person. If possible, more to come, don't believe the television commercials.

Capital City Collision Center - Hood damage and splitting

Capital City Collision Center

(9 reviews)

I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.

Master Body Works - bodyshops - Updated May 2026

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