This place is amazing! they have been absolutely amazing. i got the hood and fender repainted and…read moreit looks bran new...they are also working on fixing my door latch ! 100% would recommend going here

These people have been allegedly repairing my mom's car for 30 days. It's a 2000 Lincoln Town Car…read more They keep giving her the run around. They keep promising "End of the week". It's been 4 end of the weeks. Now they are lying saying they couldn't find a headlight for it. I found several for it. They are discriminating against her due to age, race and lack of knowledge. I have used them before, but never again!!!!!

I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.

I found out about Keith's Automotive Center by accident, sort of....well, after being treated…read moreawful at Auto Air, a few blocks away, driving by I decided to pull in to inquire about the repairs and, boy am I glad I did! Not only did Mr. Keith treat me with respect, he also acted like he was happy to get my business! Moreover, his price for the exact same job was $116 cheaper, and it did not take him No Where Near as long to get the job done! The waiting room was clean, dust-free, and relaxing! Give this business your business If you like doing business with business-minded people!!

Great communication. The workmanship was perfect. I was very pleased with the repairs to my car!read more

Staff is friendly and helpful. They have repaired my Tahoe on several occasions following deer…read morerunning into various parts of my truck! Always a great job!

I can see why they are always named Best in the Wiregrass, they do what they say and at a fair…read moreprice. The quality of work is amazing and the entire team seems to love what they do!

Tim and his crew are my hero's. I was hit on front bumper outside Birmingham, drove my Jeep over…read more200 miles back to Dothan. I first took it to Mike Smith's who not only let it sit on their lot for over a week, and didn't even bother to open the hood, was going to total it. Thankfully, Tim took the time to check it, and work with the insurance adjusters and fix my older Jeep, but is is better than it was before both inside and out. Tim Floyd is a good honest man.

my son was stranded in their town and although the out come wasn't what we wanted. they went way…read morebeyond for him. trying to get him a rental car so he could get home. thank you so much! i would recommend you to anyone.

Amazing service and pricing. Jeff and his wife were great. The customer service and finished…read moreproduct were exactly what I envisioned.

I took my car here while I was in the process of getting estimates from three different places…read more This is a small family owned business. I did not get a recording when I called asking me to press a number, I was not told I had to have an appointment to come get an estimate or that I needed to pay a deposit, and I was treated kindly. The price was lower than one of the other local places I called, so I decided to bring my car here. I paid for the parts in advance upon their suggestion for a faster repair, but it was not required. It did cut down on the waiting period. After providing an estimate on the repair, Jeff noticed a piece of plastic loose on the front bumper. He didn't know if I would be returning to get the repair or not, but he secured it temporarily for me without me asking. When I dropped it off for the repair, it was finished in less than a day. I was having the front bumper replaced and painted. When I went to pick it up, I was astonished and really touched. He had not only done an amazing job on the repair (not one noticeable piece out of place), but he had washed the car and polished my headlights. I was so full of gratitude. As long as they are in business, I will not go anywhere else. They made my 11 year car look new! The shop is very small, and when you pull up to the front (it's a little hard to find because it is not well marked and is off of a side street) it doesn't seem like a body shop. There is a little office door. You can just pull up on the sidewalk or on the street and walk right up, and you will be greeted. They don't seem to have much of a waiting area. You can walk to railroad square from there to kill time, but you would be better off having someone help you drop the car off. Please support this local business!

When you have been there twice for the same problem it gets aggravating. Paint sprayed in a rush…read morejob and apparently not mixed properly according to several body shops. Can't do wet sanding on this to correct the problem is terrible. Detail shops will not touch this. Ok Mr. Chris how good is the warranty i purchased?

I like my results. Service was good. Pricing is good. Everything was done in a timely manner. I…read moregive it 5 stars.

They are professional and get the best prices on the market!! I live in Conyers GA now but it's…read moreworth the ride back to Albany and Lee County to use this company to meet my needs!!

I would recommend these guys highly. I called last week to get an estimate just in case I needed…read morethe glass. Once I knew I did I called on Monday and spoke with Kim. She was super pleasant. She advised me of the price and went ahead and ordered it. It came in Tuesday morning. Was in and out with my glass in no time. Excellent price and excellent turn around. I did not have them install it, but have heard they are just as quick when doing the install. If you need glass either installed or just the glass itself I will suggest speaking with them.