Great place! Mark and his team were super helpful. I told them what I was looking for and what my…read morebudget was. They showed me a few different options. I couldn't be any more happy. And best of all, she loved it! This is now our go to place. My wife has set up a "wish list" and it makes shopping for the holidays a lot easier...and stress free! I know I'm getting a great price and that it's going to be exactly what she wants.

Wonderful experience at Snyder. The team is accommodating and very good natured. My now husband has…read moremy engagement ring made with Snyder, it came out beautifully, exactly what I hoped for. We then went back together to purchase our wedding rings and the team was, again, fantastic. Highly recommend!

My go to jewelers. So nice and super helpful not to mention great designers. Thank you!read more

Richie & Joanie are great to work with. I've had several repairs & appraisals done by them. They…read moreare reliable, honest & thorough. I recommend them to everyone I know looking for a jeweler they can trust.

What a Fabulous surprise! Finally popped in after years of driving by…read more First, it seems unassuming from the street view but as soon as you step in, you're taken into a gorgeous, high end store. Such a great variety for every price point, meticulously clean and beautiful showcased. It reminded me of a jewelers in Beverly Hills, but Marshall's serves every budget. They have a wish list program that is perfect for couples that would rather choose in advance to avoid any mishaps! Works for us perfectly! Very I.T. relevant, they will text/email you for reminders. Don't we all appreciate that! Finally, the employees welcomed me w/such caring manner...every one of them! I felt like family. And I only went in for repairs! I can't wait for my next special occasion! I've got my wish list waiting for my husband! Stop by and make this your go-to jeweler! Thanks to all the folks at Marshalls' Jewelry!

The staff were very welcoming and helpful despite it feeling like an upscale store/I didn't belong…read morelol I went to have a watch band replaced and jewelry fixed. Items were handled with care and fair pricing was done upfront. Also the place smells amazing- I know it's random but it added to the experience.

This is a follow-up to my recent review that I posted about my heirloom bracelet being stolen from…read moreReliable Gold. I have since been contacted by Sarah, the owner. I believe she is genuine in her regret that my bracelet was randomly stolen, in that it just can't be replaced. We hope that the Providence Police Detective Pichs will be able to apprehend the thief and, through some miracle, return my great-grandmother's jewelry. It's not of great monetary value but it means the world to me. Sarah appreciates the sentimental value (an adjective that barely describes such strong emotion) and I think is doing what she can to provide some restitution. If you are reading this, please send good thoughts that it will be returned.

Beware! I left my great-grandmother's bracelet for advice on cleaning, etc., and it was promptly…read morestolen during store hours. I have heard from staff and the police are involved but the owner has not reached out. I feel crushed because my plan was to give the bracelet to my granddaughter on her birthday next week.

I've been shopping at Keegan's for years and recently made a visit with my girlfriend to check out…read morea necklace she was interested in. I can't speak highly enough about this place. On the surface, Keegan's is a jewelry store but it's much more than that. It's an experience that includes full consultation from a team with vast experience, expertise, and more importantly patience. Donna listens and asks a set of qualifying questions to ensure you walk away with a purchase you will truly love. She walked us through an extensive set of styles including the one we originally intended to buy. She provided context to pricing, informed us on the history and timelessness of each style, and suggested pieces, that looked amazing, we initially hadn't considered. Above all, she made the experience super fun. Again, I can't recommend this place enough. You'll find trendy styles, classic pieces, and a warm, friendly, expert staff who will put you at the center of the experience.

Two months, four hour-long round trips, and the crystal I asked for still hasn't been replaced…read more I brought in an old Waltham -- nothing valuable, just a watch I like and wanted to wear -- for a service, a new crystal, and a new strap. I was told up front the work would cost more than the watch is worth. I appreciated that honesty and chose to move forward anyway. That was the last thing about this experience I can praise. A month passed with no word. When I finally called, I learned my phone number had been entered wrong. The strap still hadn't arrived. After a fifth week I gave up on it and picked the watch up as-is -- only to find at home that the crystal hadn't been replaced either, despite the work order plainly saying to replace it. Instead, someone had buffed the original plastic. I never requested that, was never asked about it, and it appeared nowhere on the work order. I was charged about $35 for it. They offered to credit that $35 toward the crystal, so I drove back and dropped the watch off a second time. Weeks later it came back untouched again -- and not because of a backlog or a delay in starting. It went to their in-house watchmaker, who had it in hand, did nothing to it, and returned it with "replace crystal?" scrawled across a work order that already said, in plain English, to replace the crystal. The one instruction on the ticket came back to me as a question. I was then told the owner and the watchmaker were both leaving for three weeks, so my choices were an untouched watch or another month of waiting. At pickup, Karen at the counter was pleasant and professional, as the front-of-house staff have been throughout. From around the corner, the owner Sean volunteered "yeah, I buffed it." When I replied that we'd already discussed the buffing and it wasn't what I asked for, he raised his voice: "I'll talk about it when I'm done with what I'm doing." He started the exchange, then treated my answer as an interruption. When we did talk, he repeated the buffing point, and when I noted we'd covered it, told me I was repeating myself. He argued the watch "wasn't due back until 8/7, so it's not late" -- irrelevant, since his own staff had just told me three more weeks. He then corrected me that his vacation was "more like two weeks," as though I'd invented a number I was only repeating back from his employee. I asked for a refund of the $35 for work I never authorized. He flatly refused -- he doesn't refund "services provided." He added that he stands behind his work and had already made it right by crediting that same $35 toward a crystal replacement that, seven weeks in, hasn't happened. Smaller thing, same pattern: an employee kindly measured the lugs so I could order a strap online and told me 18mm. The 18mm strap doesn't fit. Now I have a return to process too. The counter staff are genuinely kind and I have no complaint about them. I'm also told the internal service was performed, and I have no reason to dispute it -- though I can't verify it myself, and at this point I'm taking it on faith I don't have much of. But four trips, seven weeks, a charge I never approved, no apology, and no accommodation is enough. I can't recommend Keegan's for watch service, crystal replacement, or straps.

I've been going to Tower Square Jewelers since around 1997/98 - they have always taken great care…read moreof me from purchases to repairs to custom made items. I recommend them highly.

Friendly and honest. Charged only $5 to remove links for a watch bracelet compared to the $30 we…read morewere quoted elsewhere.

Great service and awesome selections we will definitely be back 1st class start to finishread more

Excellent service, with beautiful quality products. I highly recommend Brian and Jessica as two…read morevery honest and knowledgable professionals. The experience that both of them have as jewelers is second to none.

Murad is an exceptionally talented and experienced jeweler as well as an artist. He can to do it…read moreall -from custom design to a simply solder. You would be hard pressed to find any jeweler capable of servicing your irreplaceable treasures while you wait and with the peace of mind that your valuable possessions are not traveling via mail or being send to other hands to be serviced. Aria is your community one-stop full service jeweler!

I am thrilled to have found this shop. I was looking to have a sentimental ring resized in December…read moreand since then I have had a pair of earrings made, another ring resized and earring backs replaced. Murad is A1 on all points needed to run a successful business, especially jewelry. Beautiful pieces, Quality, Customer Service, Workmanship and Friendliness! Highly recommend!!