Chuck the owner towed me and my car home when my car's transmission cable stranded me in…read moreShrewsbury. He was calm and professional and I was so thankful. When I needed an alternator replaced, Chuck and his shop completed the job timely and for a reasonable cost.

We needed a rollback for our custom motorcycle when it broken down in Finksburg. The driver came…read morepromptly, was very careful about loading and strapping down the bike. Nice guy, good service. Keeping their phone number in our Contacts for any future need.

Buzz was awesome! He thought my Car just needed a jump and…read moretried but it didn't:( he was awesome! I totally recommend him and his company!!'

From the owner: 24 hr towing vehicles, heavy trucks, equipment, roadside assistance, underwater vehicle recovery,…read moreused car parts, free tow junk car

Driving and business was very quick and informative! 1st time in a accident and not understanding…read morethe process with the. And insurance. Driver did a great job explaining and when we called them the next day to have it moved to the body shop they helped us thru the process. Very very nice people!!

What a horrible business! They came via AAA, ripped my license plate bracket off while loading the…read morecar then ruined 2 wheels on one side while unloading and refuse to pay for the damage they caused. If you get the text from Akal, cancel the tow! $2000 in damage and neither they nor AAA will do anything about it.

Rob and his crew repaired multiple problems that crept up over last winter. They never gave up…read moretrying to diagnose the overall issue and definitely went above and beyond to identify a new technology that resolved it. My truck is driving great again. Thank you!!

My experience with Rob and his company has been nothing but great! I had very complicated and…read moreexpensive damage to my Powerstroke and he took the time to explain the problem and the options that we could take. Never felt pressure to make a decision that I wasn't comfortable with. Although I live over an hour away, I will be a life long customer.

Good, honest, quick service. The mechanic was knowledgeable and very fair. The original estimate…read morefrom the dealership was $1400 and Barnes fixed the problem in 30 minutes at a great price. Highly recommended!

From the owner: 24 Hour Towing and Emergency Roadside Assistance, Auto…read moreRepair Shop, U-haul Rentals

I would put 0 stars if I could. We took our car to get an estimate on getting the roof painted…read more The estimate we received was in the range that we were willing to pay. The day after we dropped the car off we got a phone call stating that some parts were broken during the removal and our new total would be an additional $800. The person that did the estimate said he would still honor the estimate since these parts were never discussed that they needed to be remove. I called the shop to make sure that we would not be charged the extra amount and spoke with Tracy who told me that we will have to pay for the parts or they will not do the work on our car. So now they are holding our car hostage until we agree to pay for the parts. Take my advise and NEVER use this company they are very unprofessional and do not stand by their estimate!

Very reliable, professional workmanship, my car looks like new after hitting a deer! Tremendous…read morecustomer service , very honest, and respectful. I highly recommend this place!

The tow driver was very pleasant and professional. The driver was very specific in keeping me in…read moretouch to his location so that I could meet him at the car. The drivet was very prompt with time. My experience was very pleasant in a very unpleasant situation. Thanks for servicing my needs.

Quick response on a busy three day holiday weekend. Recommended. Thank you, Woodlawn.read more

Second time my family has had to get a tow and both times we used Pepperman Towing. My wife…read morerecommended them to me during this second event based on her experience the first time and I am glad we used them again. Professional, polite and willing to work with me on scheduling a specific time around my work schedule, then readjusting when I was able to free up earlier. I would highly recommend using them. Thank you!

From the owner: I tow stuff often !read more

Spoke with Chris... Outstanding customer service, excellent communication and repair…read moresuggestion/advice that can be trusted. Prices are industry reasonable. Avoid Mr. Tire and take it to Caples!

I recently purchased a 2021 Subaru (with only 8,000 miles on the car) from Bob Ruth Ford. I had it…read moreinspected at Caples Car Care, and it failed the inspection for window tint and an exhaust issue. I brought the car back to Bob Ruth Ford and they removed the tint and did what was needed to the exhaust so it would pass MD state inspection. When I brought the car back to Caples Car Care, they failed the inspection and told me that Bob Ruth Ford did an inadequate repair, and I would have to pay them to fix the issue or would have to pay another fee to re inspect the work if I took the car somewhere else. I had them give me the car back and I took the car to another approved MD inspection station this morning and it passed. I feel verry taken advantage of by Caples car care!!!!!!

My car finally died. While I was driving my car shut off and I safely drifted onto the shoulder of…read morethe road. I had called one towing company and they would not assist. I remembered that I had just gotten a roadside assistance card from my insurance company. I called the 800 number on the card, they said help was on the way. 10 minutes later, my phone rang and the tow truck operator from Simply the Best Towing said he was 15 to 20 minutes away. He showed up with the rollback in the exact amount of time he had said. The operator was very polite and respectful. He maneuvered the flat bed with great effort and experience so my Toyota Camry would not bottom out while wrenching it up on the bed. Overall, my experience today was Excellent! Thank you!

I haven't actually used their company before but I just had an incident on the road with one of…read moretheir drivers. First of all, the tow truck had a chain hanging down in the back that drug a good 4-5 feet behind the truck and was sparking against the road the entire way until they turned off. More concerning than that, my friend and I were traveling together and merging onto the road the truck was driving on. She was in front of me and got over in front of him and as I was attempting to, the driver sped up and wouldn't let me over, then laid on the horn at my friend as if she cut him off!!! Then the entire way he was riding the back of her car so much he kept having to brake the whole time! Ridiculous and extremely inappropriate driving to be representing a company.