If I could give this place more than 5 stars, I would…read more
Clifton Auto truly saved the day for my family. And I can't say enough good things about them.
My parents are quite elderly (my dad is 94), and there are some extremely sharp turns getting into his parking garage. That is ONE bad combination! Their car sustained lower door damage on both sides from poor maneuvering these corners and continuously losing battles with the garage's concrete pillars.
I drove with them to the downtown Audi dealership where they recommended getting four new doors for over $10 thou. YIKES. My dad's car is old but barely has any miles on it, and it drives perfectly. Just the lower half of the doors are messed up (one side was way worse than the other. The driver's side just had minimal dents and scratches. Still noticeable, though). Spending 10,000 on an older car for aesthetic reasons only seemed unreasonable. And my dad rarely drives the car, too. So we all decided, this solution was not reasonable for this car, for the way my dad uses it.
My folks then drove around NDG as my mom remembered passing an auto body shop in her travels. Upon returning home, my dad said the place was super "shady". Sounded like a backyard operation. No way would he stop there, not even for an estimation. I told him, hey, let me do some research on Yelp and ask around, and I'll find a reputable auto body shop where he can get one more estimate and then decide if it's worth it to fix the car there, or at the dealership, or not at all.
I found Clifton Auto on Yelp and the reviews, though few in number, were all stellar. And it's not far from my folks' condo. And they have great operating hours. And they've been in business sine 1982. I had a good feeling about this place! So we went there and was greeted by Pahreeve (I know I am totally misspelling his name, and I apologize in advance!). And he was phenomenal. Been in the biz for ages. Looked at my dad's car and said he can't guarantee they can fix the doors to 100% perfection, but he can get them to 80%. (My dad and I really appreciated his honesty here. We don't like surprises). We were quoted a price of $3000 and a lead time of approx. 10 days. My dad and I thought this reasonable, and paperwork was signed.
My dad brought in the car a few days later and, sure enough, it was ready for pick up 9 or 10 days afterwards. I just spoke to my folks yesterday and they are THRILLED BEYOND WORDS, saying the car doors look PREFECT. Clifton Auto fixed them to 100% perfection, and they said they'd never even know there had been damage on them. There are zero indentations and the paint job is flawless. It looks like new.
Thank you, Clifton Auto, for working your miracles and saving the day. You made my elderly parents so happy.
