Lease2Buy are a law unto themselves. They do not care if you can afford a vehicle. They would prefer that you could not. Then they will force you (after obtaining some of your money) to take a car beyond your means and a car that is in poor condition. What they hope is that you cannot afford repayments or miss one, upon which they will quickly seize the vehicle (they know where you live and have addresses and details of your closest family and friends) and then they lease it out to another person for a hefty deposit. Its basically like a big car hire business which takes no responsibility for the maintenance of its vehicles (that's your job) and charges the same rates as if you simply hired a car. It makes a killing out of deposits but little of this goes into the upkeep of its vehicles. You are highly likely to get a vehicle which has numerous things that need fixing to make it road worthy and if you yourself don't keep that vehicle immaculate or go over a certain mileage they will take away your right to purchase the vehicle (you won't know this until you finish your term of repayments). Actually you don't have any right to purchase the vehicle at all, you won't get the log book or V5, and your weekly payments are not paying for the vehicle at all - they are paying for the lease of it. The vehicle belongs to Lease2Buy and they can choose to sell it to you at the end if they wish and if you pay them another fee (they don't disclose to you what this will be). They will be polite on the phone until you falter from what they want you to do - e.g. take a vehicle you cannot afford and then they will become either nasty and rude and pressurizing or simply ignore you until you do what they want. Also, beware giving them money - they do not refund anything even if you haven't signed anything or seen any goods. Like I said, they are a law unto themselves. read more

Well if my experience is anything to go by I wouldn't ever recommend them to anybody. I currently have a car through lease2buy and ok its ok, Couple of broken bits of trim I missed on pick up and the wear and tear associated with it being a ex motability car. But the issue's I have had is I wanted to change the car for a van and ok they basically led me up the garden path for months and months saying yes we will find you a van, Keep looking at the auctions (Which i did) and emailed them with possibles to buy for me. At which point I was in weekly if not sometimes daily contact with Gordon Birrell who I thought had my best interests at heart as an existing customer. Turns out they had no intention of buying me a van and then I was insulted by Gordon Birrell and called little man. Now if I had been rude or anything other than always pleasant to Gordon I would have understood but I was always civil if not a little short with him a couple of times. Now they don't even reply to emails and have offered me a settlement fee to get out of the car but NO way of buying a van. Very helpful guys!!!. So to sum up lease2buy, Great if you need a car and haven't got good credit and wish to buy a ok car but bad for customer service and satisfaction and forget it if you wish to change your car during the agreement. So my advice to anybody thinking about buying from lease2buy, Think about is this car/van going to suit me for 30 months or so and if not buy something else that will. read more

Well I don't often write reviews of companies but I feel that I need to let people know how good they really are. I have terrible credit and when I applied to Lease2buy I was treated very well indeed right from the first phone call to when I went to pick the car up from them In Irvine. When I saw the car I liked I placed a £200 deposit on the car to hold it and was told a couple of weeks before I could come and get it which was fine. The experience was a good one on the whole and took maybe a couple of hours or so and I was on my way home. I'm nearly halfway through my 30 months and the car I bought has been very good and really hasn't cost me much apart from servicing and tyres etc. I will be contacting them end of march to look into Changing the car for a van and I really do hope that they treat me as a valued customer as they do provide a easy trouble free transaction and will always do there best to help if you need it, Claire and Martin both stand out as being good helpful people. OK It can be slightly dearer to finance a car this way but I think you really have to realise that you are only paying it off over two and a half years and not 3 or even four years which of course has a bearing of your monthly payments. So if indeed you a Car or Van and cant get Credit the do give this company a try, I certainly will be using them again. read more

Our Lease2Buy Hell has culminated in them stealing our £1300 deposit. We put a deposit on a vehicle (not the one we wanted but the one we were forced to get after giving them £250 and then being told we had no choice of vehicle except one we said was beyond our affordability). After paying another £1050 we cancelled due to a family tragedy which meant we would have to go abroad and could not commit to a vehicle. Despite changing our mind within days Lease2Buy decided to STEAL our £1300 deposit and refused to refund it. They do not respond to emails, complaints or phone calls. They have the old legislation on their website and will not refund according to this or according to the new consumer regulations either. We signed nothing, had no contract with them and simply paid a deposit over the phone. We changed our mind a few days later. They have now refused to refund us our £1300 despite us having received no goods or vehicle. They have lied and are just ignoring us. Our total experience with them was of pressure selling, terrible communication, nastiness, aggression and stealth tactics. STEER WELL CLEAR and don't give them a penny of your hard earned money. read more

I am over the moon with my car and the service I received fromLease2Buy Cars I applied online and Gordon Birrell contacted me the next day. The car I initially wanted was no longer available, I was so unsure of what else I wanted and Gordon went through a number of different options - I was so fussy! I was a nightmare but at no point was I made to feel like a nightmare customer! Gordon was polite, very helpful and professional at all times and my beautiful Audi A5 was delivered to my door as soon as the agreement was in place. Correspondence to arrange delivery was prompt and professional. Having never leased a car before I didn't really know what I was doing or what to expect but everything was explained throughly to me throughout. I've spoken to a few different people at lease car and all of them have been so friendly and professional. I would recommend this company 110% to anyone. Thank you Gordon and Lease2buy! read more

we had previously used lease2buy when leasing our last vehicle and was contacted by gordon in april 10 offering us a great deal through lease2by new partner company. we applied for merc and was told we would have to wait 2 weeks for the vehicle to arrive and had to pay a £250 + £2990 deposit. we contacted viv later and was told they had been delays and we are now not going to receive until next month at the latest, as we had previously dealt with gordon at l2buy we trusted him and waited. next month came and still no sign, they never answered our calls, emails, messages-nothing. we then received a letter from l2buy saying we would be getting it soon and they will contact us to arrange delivery- surprise surprise no car. we have now discovered they has stopped financing any cars or vans and have no idea what we can do. really scam artists! read more

I would highly reccomend lease2 buy i recently got a car from them they couldnt have been more helpful they didnt have excatly what i was looking for i let them know what i was after gave them a deposit which i must be honest i wasnt too comfartable with as i hadnt seen a car at that point but 4 days later they got excatly what i was looking for. ive got a really poor credit rating i know only too well what its like trying to get a car and getting refused time after time this company got me what i was looking for no awkward questions and at a really really reasonable price i cant praise them enough many many thanks to martin and gordon and all at lease to buy 5 star cheers .. read more

Definitely not the experience I have had with them, I have changed car many times, I have messed up on more than one occasion and have been given chance after chance with them. You would struggle to find a company with better morals and customer service than Lease2Buy. They don't sell new cars they sell nearly new cars so you are bound to find the odd bit of trim etc that might not be 100%. For a company that gives people a chance to own a car when nobody else will it doesn't get any better. If you need a car and aren't worried about getting something brand new off the dealership floor they are the best place to go in Scotland. read more

Went yesterday to collect my nissan qashqai, All the paper work was very well explained by viv, Lease2buy offer great value on all there vehicles, I'm paying back 10k for the qashqai and thats what it's worth if i was to buy off a forecourt with cash! The only negative i have is the car could be valeted a lot better as i spent 6hrs getting it to my standard today but i have a little bit of OCD when it comes to cars. I was in and out the office yesterday within 40mins. Will defo use again plus it's hand only staying 10mins away from lease2buy :) read more

If you have any option on the planet other than dealing with this company - take it. And don't think you can even deal with them by phone without being done out of thousands. They will take your money quite happily and not refund it even if you have signed nothing and received no goods. They respect no legislation and even have the wrong Consumer Regulations stated in the FAQ section of their website relating to refunds or cancellations. They literally stole our money. They are uncaring, feckless and have no respect for your rights. read more

I had poor credit score and at best the sub-prime car market would only supply top spec cars at 50%apr for a 5 year deal .then i came across lease2buy applyed and approved within a hour on a 30 month deal 24% apr nice wee car poped the bonet and engine looks as if it just came out the factory,things like head gasget going and the like is just bad luck and normal ware an tear.would recomend but make sure u can aford repayments az this is a pill to make your credit better if they put yer repayments through experian read more

I cant thank Gordon and team enough from start to finish they eere great and delivered my BMW to perth no problem. They dont judge you as about a month previous I put a deposit down on this car but my husband took ill and they refunded me my full deposit and when I called back to say I was looking to arrange finance again they were more than happy to help me again.I would recommend them to anyone and I will certainly go back. Thank you again Gordon and team!! read more

I wouldn't touch them with someone else's barge pole to pardon the pun,unhelpful and abusive staff,sacking people in front of customers,not providing the car I originally wanted to buy as they said it needed a new engine management system and they weren't prepared to pay for it,said they were going to put it in to auction ,which shows the morals of this company,avoid like the plague as a previous poster stated read more

I bought a Ford Focus from Lease2Buy cars on the 15th of January and would certainly recommend their services. After getting the car home I realised I left my drivers license at their office- the owner kindly hand delivered it to be the same night! If you are looking for guaranteed car finance with minimal fuss & checks, it's worth having a look at what these guys offer. read more

terrible service, ridiculous prices and a thieving, lying representatives. Avoid like the plague, they are like pirates plundering our wallets and hearts. They ruined my life and will do the same to you. I had to pay so ic call them but no one picks up so then i try again, still nobody. So I try again the next day, still nothing. then i get a repossession letter. read more

Saw Lease2buy on the internet as I wanted a new car but have had a bad credit rating in the past. The staff were really nice and explained that my repayments were tailored to match my income so that I wouldn't over stretch myself. I was able to choose a great car (nissan juke). They have loads of different cars and vans. I am really pleased with my new car. read more

I read 2 or 3 bad reviews on Qype but I thought I would apply to Lease2Buy any. They had a great website it was dead easy to use and the range of cars was fab. I applied, got accepted and 1 week later I was driving home in my lovely little Clio. I've already recommended Lease2Buy to 2 of my friends. read more

I picked up a Ford Focus 2 weeks ago from Lease2 Buy.I have found them to be fairly straitforward,and the car was pretty much as described.I was surprised that the car had only minimal fuel in it at time of pick up.y father has a van from them and it was he who recommended i give them a try. read more

Terrible am compiling a detailed report from a main stream garage and an independant garage as well as my own evidence an sending it to watchdog and trading standards I may have been stung but I will make sure others don't. please avoid like the plague. read more