Both of my children attended this daycare, and I am sad to see my 4-year-old leave to start Pre-K…read more As a parent, the only thing on your mind when your kids leave your sight is their safety. It was such a relief to know my children were in great hands and that every teacher there treated them like family. I can honestly say this was the best daycare for both of my angels. A very special thank you to Ms. Eva and Ms. Crystal.

My boys have attended this daycare for the past 2 years. One son started at 3 months old and the…read moreother at 2 years old. My oldest recently graduated from the Pre-K program, and we have had an amazing experience. The staff truly love and care for my children like their own. They are kind, caring, and create a loving, safe, and educational environment. I highly recommend this daycare to any parent looking for a place where their children will be loved, protected, and well cared for.

My daughter has attended this preschool since she was two years old. She is my Covid baby and this…read morepreschool helped develop her social and self awareness skills. I was not once worried about her safety. They made the transition, so smooth and effortless. I was allowed to call as many times as I'd like to check on her without feeling judged. They accommodated her needs at the beginning as she slowly began to become independent. They have worked with us in all aspects, and I couldn't have asked to find a better preschool. There are days that she will get her clothes dirty so beware of white clothing. My daughter does not cry when she sees her teacher and it fills my heart that they treat her like family. I would highly recommended.

Good communication, nice consistent teachers, my daughter has loved it since the beginning. She's…read morebeen here for a year.

i am an occupational therapist who went to this daycare to see a patient. it was so nicely set up…read more the teachers were very sweet and eager to help with all of the children's needs. there was just so much peace and quiet going in also. children were well regulated, calm and happy. the teachers, unlike many other daycares were also very calm and relaxed. I didn't hear any teacher raise their voice once. I also got to speak to the owner who was so gracious and eager to learn about how she could help the child. highly recommend!

My daughter has been going here since she was 2 months old! Her first word was teacher and she…read morealways so happy to go to school and has learned how to speak so well she communicates great, I know it's because these ladies have been such wonderful educators.

I LOVE THE DAYCARE!! Mrs. Manning was so catering to my twins and they absolutely love her! It's a…read morenice one on one feeling because it's smaller and they get that attention they love and need! Highly recommend the daycare, I honestly think my babies will be there till it's time for school!!

I'm a little late writing this review but I feel as a parent this is my responsibility to share my…read moreexperience with other new parents that have to make the decision to place their child in daycare. My review and experience is based on the infant room only. I had multiple bad experiences in the infant room with two of the caregivers in particular. I gave instructions on how to feed my 4 month old baby at that time that was not followed. Also on one occasion my baby had a blow out and her soiled clothes was placed in her bottle cooler without being placed in a separate plastic bag. I still gave the daycare a chance because I realize no daycare is perfect. The last straw is when I was picking up my baby and she was isolated from the other infants and caregivers on the opposite side of the room. I was extremely upset. I asked the caregivers how come she was isolated and I was told because her bouncer was there, which makes no sense considering the bouncer was not nailed to the ground. I spoke to the owner the next morning and she appeared to be very attentive and receptive to my concerns. The caregivers had already spoke to her prior to the next morning, which is most likely because they knew I was going to report them. They told the owner the reason my daughter was in the corner away from everyone is because they didn't want the other babies (that are the same age as her) to hurt her and I get mad. This was absurd because I never said anything about my baby being hurt by other babies in the "infant" room. This was very unacceptable and was a form of child neglect. The supervisor said she would talk to the caregivers. That same week there was no change in their behavior, they never spoke when I picked up my baby, they would just hand me my baby and say nothing for the most. They wouldn't verbally tell me how my daughters day was even after the discussion I had with the owner. Never once did the owner try to rectify the situation by giving me a update or a corrective action plan, which let me know she didn't really care as well. I sent the owner a email explaining why I was removing my daughter from the daycare and I never received a response.I removed my baby from Happy Times within a week of this occurrence. My baby now goes to Principrin and she is so loved and taken care of, and I don't have worry in the world when I drop her off. This was my experience with Happy Times Academy, it was a horrible experience. No parent wants to feel an uneasy feeling when they trust caregivers to care for their children. And I realize that perhaps every caregiver may not care personally for a parent but a professional demeanor should always be maintained, especially when taking care of children.

My daughter has been attending HTA since 08/2018. She started when she was 6 months old. Overall,…read moreour experience has been a pleasant one. However, after there was a change in ownership, HTA has improved so much! From the remodeling of the rooms and cleanliness to the live updates on the app and improved monthly newsletters. I love all of the improvements that have been made. Before the new management, I did not like the unpleasant smell that the daycare sometimes had. Now, the daycare always smells and feels very clean. Although I never had a problem with the previous owner/management, I can see that the new management is more caring about the children and about parents concerns. The teachers have all been awesome. My daughter is happy to go to daycare everyday and that gives me a sense of security and tranquility. She is 20 months now and she has been knowing most children lullabies/songs, how to count to 6 in Spanish and English (she gets a little mixed up from 6-10), can sing the ABC's, says please & thank you, just to name a few things. We practice most of these things at home but being that she's at daycare most of the day, I have to thank her teachers for that. This month will be the first month that there will be holiday events/festivals since the previous ownership and we are super excited to see what everything is going to be like.

I wish I could give this facility zero stars. This is the 3rd daycare my children have ever…read moreattended and the ONLY one that has ever gave me any issues. My children were always targeted by the staff and owner regarding typical behavior that toddlers have. If you're not capable of handling young children why work there or even own the place? About a month ago my youngest child was not being supervised and was injured pretty badly from a fall, the owner had no clue what had occurred and I was provided an assumption of what was believed to have happened to my 2 year old son. Long story short, the owner Ann Ezumah took her sweet time to half ass respond to my serious concerns as a parent because she was away on vacation. After providing me footage of how it actually occurred it was addressed with no urgency she also never met with me in person only over message and email. What owner do you know does that? Honestly. Fast forward: Now that school has begun only 2 of my children remained there as the older one started Kindergarten. They tried to be slick and continue checking in/out my oldest son to make NCI claims. Fraud. They are a money hungry establishment with more "chill and fun" days that require parents to fund them money for said activities rather than more educational days. Every other week there was something they needed money for at the last minute too which explained their disorganization and lack of care for their students and families that keep their business running. Today they messaged me (yes messaged me) that my three year old son could no longer attend due to "behavior" and even went on to use the words "physical assault" on teachers which is almost hilarious because a 3 year old physically assaulting someone just sounds so ridiculous. Ann, the owner couldn't even be professional as the face and representative of her business to meet with me in person for this matter. Also there is NEVER an accredited director or at least assistant director to bring the students in during arrival. Only teachers and their cook, sounds worrisome huh? I will be reporting them to the state of Texas and NCI in effort to possibly help their establishment turn their unprofessionalism around! So I'm probably doing them the greatest favor and the owner probably just needs some help. Save your hard earned money and research better childcare facilities in the area if you're ever in need and save yourself the headache!!!

I have been bringing my baby here since he was 15 months old, he has stayed with the same teachers…read moreover the course of time... Twinkle Wonder School is an exceptional place for children's education and development. From the moment you walk through the doors, the atmosphere is warm and welcoming, which is a testament to the dedication and friendliness of the staff. Each teacher at Twinkle Wonder School is not only highly qualified but also genuinely passionate about making a difference in the lives of their students. They are attentive, nurturing, and skilled at creating an engaging learning environment that encourages curiosity and a love for learning. The school itself is well-maintained, with plenty of resources to support a variety of educational activities. Unfortunately when their AC system went out for a couple of days, they did notify us and even told us to pick up our babies before 5pm, so it would not be too hot for them. They are constantly updating us and ensuring us their safety through the brightwheel app. Their support and assistance cannot be greatly appreciated enough! Be kind to everyone and especially child care workers

Save your time, energy and money. It's not worth it & i don't believe the directors or teachers…read moretruly watch or care for the children. My daughter attended this daycare for about a month and in this ONE month, she has a busted lip TWICE, got sick from virus's that were going around (understandable to an extent, but if you're cleaning and sanitizing your facility and having parents come to get their child if they're obviously sick or refusing the child to attend for the day if they're obviously sick, no one else's child should be sick for 3 weeks straight), none of her teachers could explain what happened or why, i never got a phone call about it or was given an incident report for either times and to top it all off, the first time we noticed her busted lip we were told "she came to the daycare" that way and they were just letting us know. I know what my child looks like before i leave her and i wouldve noticed something like that (IF this were this case) but it wasn't and it happened there. I no longer felt safe for my child to attend this daycare so i removed her and let the directors know. On the phone call to let the assistant director know, she sounded sort of nonchalant, didn't ask when it happened or if my daughter was okay, didn't offer to come to a solution or speak to her teachers about it. I always felt uneasy about leaving her there but i figured it was just because it was her first time going to daycare... NOPE trust your gut mamas. Whenever i picked her up she would always cry and run to me and she never looked well kept like they hadn't wiped her nose all day or changed her diaper. These things matter otherwise what am i paying you to watch my kid for ? She attended her new academy today and she loved it from the moment we walked in, forgot i was even there before i left and i can see her on the cameras having fun. I'm glad i made the switch and if you don't want to have to deal with this, you should avoid this daycare and find a place that makes you feel good about leaving your child there. Peace of mind is very important. I could provide the pictures of my daughter busted lip but i won't for privacy reasons.

This facility is very nice and clean, however, the director is very unprofessional. My 3yo daughter…read morewas going into her 3rd week, and I get a call from the director stating some one needed to pick her up in the next hour or so because she wasn't listening. I have a few problems with this particular approach. First off, if I'm paying money for weekly childcare and the directors first option when a child isn't listening is to have the parents come pick them up! Huh?? My 3yo is no saint (whose 3yo is) and she throws tantrums and doesn't listen at times but it is not as if she was tearing the facility up. Numbers were provided to the facility so we can be called, in the event she wasn't listening. Last week I was called by her teacher and I spoke with my daughter and wasn't called again for the day. The director called today and I explained that I would tell to her but all she kept saying was your daughter won't listen to me. The director's English is not necessarily the best as I had a hard time understanding her. When I came to pick up my daughter I was expecting her to be in the front, however, she was in the back with all the kids eating. She (at the time) was not causing any distractions, so if she was that uncontrollable then how was the "licensed" staff able to get her in control. I explained my displeasure to both the assistant director and director. Families work and fortunately I was off to take care of the situation, but in normal circumstances who can mid-morning have the freedom to just leave work. This wasn't the 1st time this happened. And again this was my daughter's 3rd week. I would bet my life that this is not the 1st strong-willed 3yo this facility has dealt with and I'm sure it's not the last. I wished them the best but future potential customers be warned.

My son has been attending this day care for a year now, and he really seems to love it. He has…read morebonded well with the teachers and the owner and always comes home happy. They take great care of the kids, feed them 3 meals a day, and give them fun activities throughout the day. I have never had any issues with not being notified about my son being hurt and he never comes home filthy either, as some other reviewers have referenced. We have very good communication with the owner and she is willing to work with your schedule which you cannot find anywhere else. They are also much more affordable than most other day cares which is so helpful. We really love this place and trust the owner and teachers completely!

Aahling, the owner, is wonderful and really cares for the children. They provide hot meals and…read morepositive attention to the children.