**Came for safety, stayed through a rough transition, and we're glad we did**…read more We enrolled our son at Kids First when he was 4, back under the previous owners. He had come from another daycare about 2 miles south on Nellis, where he was bitten and picked on by other kids and then punished for defending himself. We walked in worried the same thing would happen here. It never did, under either ownership, and we are eternally grateful for that. Under the old owners, the place ran on hard work more than investment. The staff clearly cared about the kids, but the building needed repairs and maintenance problems were visible on a regular basis. When new ownership took over, things changed fast, and not for the better at first. The new owner wasn't present early in the transition, and the person brought in from other locations to run the changeover was unhelpful, dismissive, and brutish. Parents raised real concerns and were met with rudeness. Meanwhile every repair or upgrade seemed to uncover a bigger problem underneath: sewage smells, broken equipment and furniture, worn carpet, peeling paint. Staff was being cut, communication broke down, and you could see it in the kids, who had lost much of the structure they were used to. Prices went up, extra charges started popping up... discord and chaos crept in. We came close to leaving. We stayed at the urging of the person who ended up taking over. When the transition manager left and she stepped in, the difference was immediate. You can talk to her when you walk in (the previous manager was known for being hard to find). She is involved in every part of the operation, she has brought the level of care back to where it was and beyond, and she has been working through the long list of facility improvements. A lot needed doing, and a lot needs done... But it's getting done. One example says a lot about her: Our son didn't want to go in one morning. She came out to our van, sat with him, talked with him, walked in with him while holding his hand, and then spent extra time with him that day so he felt included and loved. What a lot of people understandably don't know is that if the major changes underway didn't happen, including pricing (sorry all, things are more expensive now), there wouldn't be some other owner to save the place, it would have simply closed and become another cash advance dispensary etc. Thankfully the place is turning around and giving kids a great experience again. Love the kids first, and everything else follows. We can now say with confidence that the whole staff and leadership team operate that way.

Do not bring your children here. This has been the worst experience. As a parent we trust strangers…read moreto take care of our babies hoping for the best, not the worst! I use to feel so different about this place as you'll see in my review years back!! I've enrolled my 4 month old son here. In the mornings when I dropped him off I would give the teacher updates. Well when I would pick up from the evening teacher she didn't know any of the updates I provided. When I told the morning teacher if you can up his milk intake the evening teacher had no idea. Lacking communication in a daycare is beyond me. That should be key! Also there were times where the primary teacher was absent and other teachers filled in and my son's items weren't taken to the class he was in and I was messages he had no more diapers. I mentioned this to the primary teacher the next day because when items are running low a heads up should be provided and she stated I did have diapers. That's to point that this place isn't organized. How do you not know where to look for items . I didn't put too much into these things even though they shouldn't be happening UNTIL.. one day I brought my son home. While changing his diaper I saw a cut on his leg I messaged the app and no one responded. I figured it's late maybe tomorrow. All next day went by and no response. So I called at 4pm asking what happened. Evitta didn't know which I can understand if the teacher didn't communicate but was quick to say I sign in into tablets but I don't respond it's the teachers. In my mind I was thinking so if there's an emergency nothing gets responded too unless assigned teacher comes back! Why isn't there INCIDENT REPORTS the day off!! And messages should be checked every morning. Minutes later I got a message from a teacher stating it was a scratch she forgot to tell me. The teacher that responded don't know how she got into the mix. But saying "I forgot!!" Unacceptable! My son doesn't walk, crawl or sit. He definitely wasn't watched if he was hurt. I'll attach a picture. I also had my 8,10 and 11 years old enrolled here. I can tell you about the time my 11 year old son was accused of something that sounded much worse than it was because Evitta the director chose the wrong word choice. I was told the next day about it and she started by saying two girls gave the same statement so it's true!! SMH!! All to uncover that her story was not accurate and my son was helping teachers because kids were being bad! My 11 year old helping. Or the time a child exposed himself in class to everyone. But the one thing that was it for me was my kids not eating breakfast. I was at the front about to pay when a parent came out to tell Ruby that the teacher told her son wouldn't be eating breakfast because it was served already. And so ruby told the parent I'll make sure he eats. I told her please my kids too. Breakfast is from 7-730 my kids arrived at 7:14. That day when we got home my kids expressed they didn't want to go back because the class is just so loud and that they didn't eat breakfast. Obviously I'm mad because I had mentioned to ruby to please issue breakfast to my kids. I'll attach the picture of 7:14 drop off and no breakfast. The next day ruby wasn't there so I expressed to Evitta and she simply said she'll talk to her and might have to switch back to morning because there's been quite a mess with her in the mornings. Also my kids are signed in and out when I'm not there for payment purposes. When I asked Evitta why? She said she don't know it gets sent off to another lady and she takes care off it. Isn't that considered FRAUD! For context I have a subsidy. I notified children's cabinet and they stated they are not suppose to do that. I'll attach the picture of signing in and out for payment. Lastly, sometimes you question certain things and they'll say the app glitches. That's always the to go reason. This place needs way more than training! I hate that I waited so long to take them out but all 4 of my kids have been unenrolled. P.S Teachers are leaving left and right and that's a huge red flag! Also on google you cannot leave reviews and on their website they don't have the option.

Amazing daycare! Clean facilities! Attentive staff!…read more My child (2) has been going here since she has been 7 mos. There hasn't been complaints! If any incident involving any kind of injury or mishap occurs, they call you immediately. They give you daily "progress reports," where you can see what your child ate, what time he/she ate as well as what time they used the restrooms. Meals (Breakfast/lunch/dinner) are included in the tuition. Cameras litter the facility and if there ever is an issue, they have no issue with running the cameras back. Overall, a well ran daycare.

My family and I love this daycare! My children ages 6 & 8 have been going here for about two years…read morenow. Ms Sky & Ms Kristal is absolutely amazing! Heaven sent. I will forever be grateful and thankful for the support and encouragement they've given my children.

This is a letter I wrote to the principal of the school with my highest recommendation:…read moreDearest Ms. Gates, The last year and a half has flown by and as I prepare to bring Maggie to her last day at Hill & Dale, I wish to thank you and your magnificent staff for taking such excellent and loving care of my daughter. Ms. Barbara, Ms. Tempy, Ms. Christina, Ms. Cory, Ms. Jeri and Ms. Sue - as well as everyone else that always had time for a smile and a kind word for both me and my Maggie - thank you for being so amazing. Your school is always so clean, the kids are so happy, the activities are suited for the children to learn and grow, and as a former educator, I do not believe there is a better preschool than the glorious school of Hill & Dale. I always feel so welcomed when I walk into the door, and both my daughter and I are greeted by name. Your staff has done a great deal to prepare my daughter for kindergarten, and I am so thankful to you and all your incredible teachers and care givers. I have seen Maggie grow in her vocabulary, in the way she interacts with others, as well as how much she would talk about what she learned in school, and how much fun she had that day. Ms. Gates, you always worked with my schedule, adjusting times and dates and weeks to help a single mother and I remember those first few days, I would call to make sure Maggie was ok and you would always assure me that she was, and would patch me through to the class just so I could hear her voice and know that she was doing great since it was my first time ever leaving her in the care with anyone besides her immediate family. Now I know I was leaving her with family, because both Maggie and I consider Hill & Dale her home away from home for the past year and a half, and I am immensely grateful to you all for the love and care that you have provided my daughter. My heart and soul thanks you and your lovingly amazing team. We will be returning for Bible school every summer and I look forward to crossing your path again. In love and appreciation always, Maggie's mom, Caroline App

Hill and Dale Day Care has been an absolute blessing for our family. From the moment my daughter…read moreGeneva started attending, I could see how much love, patience, and care the staff puts into everything they do. She comes home happy, excited to tell me about her day, and I can tell she feels safe, supported, and truly seen. The teachers take the time to get to know each child individually, and it shows in the way they communicate and nurture their growth. Geneva has learned so much--not just academically, but socially and emotionally as well. I've watched her confidence blossom since being there. What I appreciate most is the genuine warmth and consistency. I never have to worry when I drop her off; I know she's surrounded by people who care about her just as much as I do. Thank you, Hill and Dale, for being such an amazing part of Geneva's life. We are so grateful for everything you did for us!

This school has played such a big part in our lives and our child's growth throughout the past few…read moreyears. From helping us take away baby bottles, potty training, teaching him how to write his name, and so much more, we are truly grateful for all the love, patience, and support from the amazing staff. Every morning, our child looks forward to going to school to see his teachers, the staff, and his friends. It gives us so much comfort knowing he is in a safe, caring, and positive environment where he continues to learn and grow every day.

We love this daycare not only is our baby boy always happy to see them but he is always welcomed…read morewith lots of love. Ms Jay has helped him grow into such a loving smart little toddler. She genuinely loves what she does and it shows. Everyday she updates us with beautiful pictures of our babies learning, playing and just happy in their environment. As a working mom it brings such comfort to know my Christopher is loved all day and taken care of by such loving hearts. All the teachers are amazing but I would like to thank Ms Jay-thank you for loving and caring for my Christopher the way you do!

My preschooler and I really enjoy this daycare/preschool. The teachers seem to be nurturing and my…read morekid stated that his teacher is friendlier than his old teacher in California. I felt very comfortable leaving him here all day. There were times when he didn't want to go to school but when I would go back to pick him up he didn't seem eager to leave. I highly recommend University United Methodist Child Development Center to anyone with an infant, toddler or preschooler.

This is an all inclusive but older congregation. No family or children oriented programs. Hope they…read moreare able to get new and younger members so they can grow.

To: Ms Michelle, Ms. Raymonda, Ms. Janae, Ms. JJ, & Ms. Brittney and the her fill-in teachers at…read moreInfinity Learning Center on Rainbow I waited until the end of the year to say this and share my review of Infinity Learning Center because I have loved seeing my daughter blossom. Being a mom is scary, as I learn how to operate with my heart on the outside of me. My daughter, the most important love of my life, you take care of like she is your own. She has been going here all year and never has she been sad or cried or not wanted to see each and everyone of you. With the regular, daily routines and people she knows each of you by name and voice which creates safety beyond your imagination! Each day she comes out of her shell more and more while learning new and exciting things.I noticed how you have begun developing her skills. Gross motor abilities are flourishing at home! I love that I can leave her with you and know she is well taken care of. I knew she felt at home when she didn't want to leave the other day too excited to say goodbye. I wish I could give you more but let the gift card fill your teacher appreciation mug with the sweetest drink that captures the joy you give my daughter every day for being her wonderful AMAZING TEACHERS! Love Dominique and Mommy

I would strongly encourage parents to ask detailed questions about transportation and field trip…read moresafety before enrolling their child here. I removed my 5-year-old from this daycare after a serious safety issue involving transportation during a field trip. My child is approximately 47 inches tall and 45 pounds. He told me that he was transported back to the daycare in a passenger van without a booster seat at all. The following day, I personally brought his high-back booster seat to ensure he was properly restrained. I was then told by Brittney that the back needed to be removed so that other children could fit in the vehicle. Without the high-back portion, the seat belt was positioned across my child's neck, which I was not comfortable with. I insisted that the booster remain properly assembled and used. What concerned me most was the response when I raised the issue. I was initially told that my child did not need a booster seat, rather than having my concerns about his safety taken seriously. After this incident, I no longer felt comfortable allowing them to care for or transport my child, so I withdrew him immediately. I do want to recognize JJ, who was always incredibly welcoming, kind, and loving toward my son. He genuinely enjoyed seeing her, and I truly appreciated the care she showed him. My experience with JJ was always positive, and my concerns are not a reflection of every staff member at the facility. However, child safety, especially when transporting young children, is something I cannot overlook. I'm sharing my experience so other parents can make an informed decision and know what questions to ask regarding field trip transportation and proper child restraints.

Great place for your child to grow and learn. Dedicated staff,safe healthy enviormentread more

All 3 locations are shit and whoever is in-front sucks especially the walnut location. White short…read moremale just sits and don't greet anyone. All facility's are gross I can tell none of those "teachers" have proper training. Classrooms are nasty and kids seem to be out of control at all times . Owners are uptight. They'll hire anyone just to get by ... I've heard the owner have a very foul mouth with her workers at times and it suprises me coming from a person who also runs a buisness in child care. Please be aware on where you enroll your kids . No matter how pretty they'll try to paint it . The inside is a wreck.

My daughter was a student here for almost 3 years and I KNOW this is a huge reason for her success…read morein kindergarten now. First things, as a new parent security was a big issue for us. We liked the security protocols and the communication to both parents was excellent. My daughter received wonderful care, as an only child, she didn't have many opportunities to socialize and this school made all the difference in the world. Her teachers were always patient with her and encouraging. She made great friends and incredible progress while she was there. The curriculum is solid, and I can say that confidently as a former CCSD teacher. They do fundraisers that give back to the community and other events like trunk or treat, there was no lack of engagement for us parents, always opportunities to get involved. I would choose them again and again.

Waited so long for a tour, my wife was treated so rudely! Will not be enrolling our children here…read more If I could leave a one star twice I would. No thank you !