Finally a 24 hr daycare facility that also offers preschool. Rachel has taken great care to make…read moresure this school is clean, bright and friendly for the kids. Her staff is very knowledgeable and friendly unlike many jaded day care workers around town. They have a beautiful space, large commercial kitchen and child size toilets and water fountains and sinks. Two large outdoor play areas and more to come. We hosted our playgroup's kids in the kitchen meetup there and will be back. Can't wait for the grand opening / ribbon cutting in February. Welcome to Spring Valley!

Don't take your kids here. Really do your research when choosing child care. They are under…read moreinvestigation for child abuse. They tied a child with autism hands so tight he needed to be taken to the hospital. They have a temporary license to operate. Staff yells and abuse children here. They have over 10 violations of child neglect, lack of supervision, and they do not fingerprint and do background checks!!!

Unfortunately we had issues with billing. They increased our rate by $110 with no notice. When…read moreasked about it, staff claimed there was supposed to be paperwork for us to pick up (but there wasn't) Staff at the front do not seem to be informed. Whenever we asked about the change we were told they would "Leave a note for Brittney Chandler." Then we filled out paperwork to withdraw, have 2 weeks notice and they still got dates incorrect and billed us past the date that we set for withdrawal and now we are out hundreds. When we repeatedly asked questions/asked to meet in person so we could actually communicate, we were ghosted. Also, they didn't give us incident reports for weeks after the fact (again because staff don't seem to be trained properly) The teachers were great, but they have little control of the miscommunication between Brittney and her front staff.

BEWARE!!!!!!! DO NOT GO HERE!!! $640 for (5 days) of care!!!!!!…read more We came to enroll our daughter in daycare on 8/22 and enrolled her bc she used to go to infinity learning center and found out that the director was the same at infinity and the same owner. So we paid cash the first day, then put it on autopay (wrong idea), the cash payment wasn't applied until another $160 was taken out of our account on 8/24. We called and came in and told someone and then our account on brightwheel said we owed $320. Mind you she's been going for 3 days. We tell the front about it and they tell us that it's been put on hold and no other payments will come out of our account. Fast forward to 8/30 and our account gets another $320 out! That's $160 + $160 + $320 in a span of 1 week! I'm so pissed our account is now overdrawn and we removed her from the daycare bc $640 has been taken to watch our child for 5 days! Wth. I've been calling over and over on 8/32 to get the owner to refund us and now it's 4:55pm. They tell us that they have a meeting with the owner and will let me know what will happen. Called at 8am, 11:30am, 3pm, 4:10pm. Our account is overdrawn by $100 and they can't do anything bc the owner wasn't available till 4:30pm for a meeting to discuss this issue! I'm livid and pissed off and idk when I'm going to get an update! I like the convenience of a 24/7 daycare but this is crazy. I just got a job as a server and have been patiently waiting for the office to fix it and now my car payment and everything has been declined. (The owner) He refuses to give us a refund bc the policy states that we will give a 2 week notice. Why would I continue to have my daughter attend and the next 2 weeks your company will charge another $320 or more. He also said we owe a balance at infinity the other daycare. But I asked them to clear that balance bc my daughter got Covid and couldn't attend for 2 weeks. This owner doesn't care about the children or the parents only making money. The daycare doesn't even offer food for the children. Or a fridge for the lunches for the kids. The owner thinks that me posting my review is a "threat" no it's not! I'm bringing awareness to other parents bc we just got another notification today on 9/1 for another $160 due! Even with a $160 and $320 credit on our account your brightwheel app is trying to charge us another week! It's only been 2 weeks! So if we didn't do anything we would have dishes out $640 plus $160 again! That's $800 from 8/22!!! Wth! It's an app issue and the owner just wants to blame the parents!

**Came for safety, stayed through a rough transition, and we're glad we did**…read more We enrolled our son at Kids First when he was 4, back under the previous owners. He had come from another daycare about 2 miles south on Nellis, where he was bitten and picked on by other kids and then punished for defending himself. We walked in worried the same thing would happen here. It never did, under either ownership, and we are eternally grateful for that. Under the old owners, the place ran on hard work more than investment. The staff clearly cared about the kids, but the building needed repairs and maintenance problems were visible on a regular basis. When new ownership took over, things changed fast, and not for the better at first. The new owner wasn't present early in the transition, and the person brought in from other locations to run the changeover was unhelpful, dismissive, and brutish. Parents raised real concerns and were met with rudeness. Meanwhile every repair or upgrade seemed to uncover a bigger problem underneath: sewage smells, broken equipment and furniture, worn carpet, peeling paint. Staff was being cut, communication broke down, and you could see it in the kids, who had lost much of the structure they were used to. Prices went up, extra charges started popping up... discord and chaos crept in. We came close to leaving. We stayed at the urging of the person who ended up taking over. When the transition manager left and she stepped in, the difference was immediate. You can talk to her when you walk in (the previous manager was known for being hard to find). She is involved in every part of the operation, she has brought the level of care back to where it was and beyond, and she has been working through the long list of facility improvements. A lot needed doing, and a lot needs done... But it's getting done. One example says a lot about her: Our son didn't want to go in one morning. She came out to our van, sat with him, talked with him, walked in with him while holding his hand, and then spent extra time with him that day so he felt included and loved. What a lot of people understandably don't know is that if the major changes underway didn't happen, including pricing (sorry all, things are more expensive now), there wouldn't be some other owner to save the place, it would have simply closed and become another cash advance dispensary etc. Thankfully the place is turning around and giving kids a great experience again. Love the kids first, and everything else follows. We can now say with confidence that the whole staff and leadership team operate that way.

Do not bring your children here. This has been the worst experience. As a parent we trust strangers…read moreto take care of our babies hoping for the best, not the worst! I use to feel so different about this place as you'll see in my review years back!! I've enrolled my 4 month old son here. In the mornings when I dropped him off I would give the teacher updates. Well when I would pick up from the evening teacher she didn't know any of the updates I provided. When I told the morning teacher if you can up his milk intake the evening teacher had no idea. Lacking communication in a daycare is beyond me. That should be key! Also there were times where the primary teacher was absent and other teachers filled in and my son's items weren't taken to the class he was in and I was messages he had no more diapers. I mentioned this to the primary teacher the next day because when items are running low a heads up should be provided and she stated I did have diapers. That's to point that this place isn't organized. How do you not know where to look for items . I didn't put too much into these things even though they shouldn't be happening UNTIL.. one day I brought my son home. While changing his diaper I saw a cut on his leg I messaged the app and no one responded. I figured it's late maybe tomorrow. All next day went by and no response. So I called at 4pm asking what happened. Evitta didn't know which I can understand if the teacher didn't communicate but was quick to say I sign in into tablets but I don't respond it's the teachers. In my mind I was thinking so if there's an emergency nothing gets responded too unless assigned teacher comes back! Why isn't there INCIDENT REPORTS the day off!! And messages should be checked every morning. Minutes later I got a message from a teacher stating it was a scratch she forgot to tell me. The teacher that responded don't know how she got into the mix. But saying "I forgot!!" Unacceptable! My son doesn't walk, crawl or sit. He definitely wasn't watched if he was hurt. I'll attach a picture. I also had my 8,10 and 11 years old enrolled here. I can tell you about the time my 11 year old son was accused of something that sounded much worse than it was because Evitta the director chose the wrong word choice. I was told the next day about it and she started by saying two girls gave the same statement so it's true!! SMH!! All to uncover that her story was not accurate and my son was helping teachers because kids were being bad! My 11 year old helping. Or the time a child exposed himself in class to everyone. But the one thing that was it for me was my kids not eating breakfast. I was at the front about to pay when a parent came out to tell Ruby that the teacher told her son wouldn't be eating breakfast because it was served already. And so ruby told the parent I'll make sure he eats. I told her please my kids too. Breakfast is from 7-730 my kids arrived at 7:14. That day when we got home my kids expressed they didn't want to go back because the class is just so loud and that they didn't eat breakfast. Obviously I'm mad because I had mentioned to ruby to please issue breakfast to my kids. I'll attach the picture of 7:14 drop off and no breakfast. The next day ruby wasn't there so I expressed to Evitta and she simply said she'll talk to her and might have to switch back to morning because there's been quite a mess with her in the mornings. Also my kids are signed in and out when I'm not there for payment purposes. When I asked Evitta why? She said she don't know it gets sent off to another lady and she takes care off it. Isn't that considered FRAUD! For context I have a subsidy. I notified children's cabinet and they stated they are not suppose to do that. I'll attach the picture of signing in and out for payment. Lastly, sometimes you question certain things and they'll say the app glitches. That's always the to go reason. This place needs way more than training! I hate that I waited so long to take them out but all 4 of my kids have been unenrolled. P.S Teachers are leaving left and right and that's a huge red flag! Also on google you cannot leave reviews and on their website they don't have the option.

This school has played such a big part in our lives and our child's growth throughout the past few…read moreyears. From helping us take away baby bottles, potty training, teaching him how to write his name, and so much more, we are truly grateful for all the love, patience, and support from the amazing staff. Every morning, our child looks forward to going to school to see his teachers, the staff, and his friends. It gives us so much comfort knowing he is in a safe, caring, and positive environment where he continues to learn and grow every day.

We had a wonderful experience at SBLA! We've been with them since our children were 19 months and 5…read moremonths old. Our kids truly loved their teachers and looked forward to going every day. They learned so much during their time here -- not only academically, but also in terms of social skills, confidence, and independence. The teachers were caring, patient, and genuinely invested in each child's growth. We're very grateful for the love and support the staff provided. Highly recommend!We'll miss all of you guys, Ms Cici, Ms Leya, Ms Dianka, Ms Jay, Ms Linda, Ms Tiyera , Ms Nini ......

My son started here when he was 18 months old, and he's turning three in a couple of months! It's…read morealways nerve-wracking dropping off a young toddler, but the teachers made the transition so smooth for us. Over the past year and a half, we've seen him flourish--his talking, social skills, and confidence have grown so much. The staff is genuinely warm and patient, and they really get to know each child's personality. He actually gets excited to go in the morning and comes home with a smile every day. Knowing he's safe, happy, and well cared for gives us total peace of mind while we're at work. So grateful for this place!

We live nearby and had a wonderful experience with The Learning Experience. My child attended the…read morePre-K program and always looked forward to going to school. The teachers are very caring and the environment is clean and welcoming. It's a great place for kids to learn, make friends, and grow. Highly recommend for families in the area!

From the moment we enrolled, this childcare facility felt like an extension of our family. Mrs…read more Dawn, Miss Kayla, Miss Jasmine, and the entire staff are welcoming, kind, reliable, and genuinely care about the children and families they serve. My child started here at just 2 years old, and Mrs. Dawn created an environment filled with understanding, support, and compassion. As a parent, it truly felt like having a village behind us, which is something every family deserves. The facility is always clean, organized, and well-maintained, and I always felt confident knowing my child was in a safe, trustworthy, and nurturing environment. Another huge benefit is how affordable their childcare is, especially during a time when quality care can be difficult to find within budget. Their pricing, combined with the level of care they provide, is truly exceptional. Leaving was bittersweet, and the only reason we did was because my child is now starting Pre-K. I am incredibly grateful to Mrs. Dawn and her team for their patience, kindness, and unwavering support throughout our time there. Knowing my child was with adults I could completely trust gave me peace of mind every single day. Thank you, Mrs. Dawn, for all that you do for children and families in our community. Your dedication, accountability, and heart do not go unnoticed. I wholeheartedly recommend this childcare facility to any family looking for a clean, affordable, loving, and dependable place for their child.

I just have to say, I have a 3yr old daughter that attends Gateway and I'm so glad I found a place…read morewhere I feel safe to leave her ! The staff is amazing and very attentive!! I know my child is very well taken care of and she's learning so much.. she gets in the car and tells me about her day ! I watch her interactions with others there and she is so comfortable and excited. I'm happy when she's happy! Would I recommend this place yes 100%

My family and I love this daycare! My children ages 6 & 8 have been going here for about two years…read morenow. Ms Sky & Ms Kristal is absolutely amazing! Heaven sent. I will forever be grateful and thankful for the support and encouragement they've given my children.

Off just the phone call alone with ms Sarah, I can already tell this school is going to be a…read morewonderful for my daughter. We're new to Nevada and the school I currently have her enrolled in isn't a good fit. The phone call alone really shows the love, positive and tender caring energy these teachers have for the kids

My son has been going here for about 6 months and absolutely loves his teachers Ms Mayzie and Ms…read moreKameron! They are so sweet and always make him feel welcome and happy. Everyone at this school is very nice and they genuinely care about the children.

I would like to start off with some positives. The front desk staff has always been very kind. My…read moredaughter's teachers have always been wonderful to her. Whenever I dropped her off or picked her up, she was in great spirits because I truly think she had a great time there. The staff is extremely willing to work with you and they do the best they can to help each family individually. I unfortunately Had to pull my daughter on Friday 8/7 Due to some major health and safety concerns. On Saturday My daughter was admitted to the PICU at 6 AM. I had to take her to the ER because her oxygen dropped to 88% and was fluctuating between 88%- 94% Even after breathing treatments and repositioning. She was diagnosed with Mycoplasma pneumoniae and she will be in the PICU for a minimum of 3 days. I had noticed there was a child who was extremely Sick and was having severe coughing fits. I brought my concerns up to the director, and as you can see in the message, she did acknowledge that the child was coughing but only made a courtesy call to let the mother know her child was still sick. I believe that child should've been sent home for the simple fact that the teachers were unable to stop this child from coughing on other children, Wiping her nose and then touching other children and toys,& really just maintaining basic health standards. I understand that children get sick and I understand that the staff is not able to have their eye on the children 24/7. However, this poses a major health concern If they're still going to allow sick children to be there. When I addressed my concerns, I was hit with the pretty generic corporate response and told to refer to the policy. As you can see (photo attached) -- the policy is quite vague and leaves a lot of room for interpretation. I've highlighted the section that I feel would've qualified that child to be sent home. The director stated multiple times that she is not a doctor And doesn't have much medical knowledge. I, however, am a health professional, and I do have the medical knowledge. I knew that the wet, productive cough, loud breathing & severe crying, we're all signs and symptoms of more than just a common cold. So, In this case, they weren't even following their own policy. There were approximately 20 babies who were exposed to Mycoplasma pneumoniae because of their negligence. I think it's in the best interest of the facility to review their sick policy and make some changes to avoid anything like this happening in the future. They're inability to follow their own policy, Has left me with an extremely sick child, PICU bills & a week of lost income. If you do choose to sign your child up, I suggest that you look over the policies extremely closely & DO NOT let them downplay your concerns like they did with me. If you have a child that is more susceptible to illness I would suggest looking elsewhere. The staff was very kind throughout this entire process (even when I had a sever attitude w/ them out of frustration) but that does not negate their negligence to this serious situation. I will be attempting to meet with the director on Monday to go over her policy so they can make proper changes to avoid this happening w/ other children. But, for me my trust in the facility is completely tarnished