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    Learn To Surf

    4.9 (60 reviews)
    Closed 7:00 am - 8:00 pm

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    Screenshot of text messages. I waited 90 mins. and no response from Jason.

    Back in Sept. of 2020 I purchased a surfing lesson for my 8 year old child. I did research several companies on the internet and decided to book with Learn to Surf based on their reviews. My child had a fantastic time with their instructor "Big Wave" Dave. I even wrote a GLOWING review and prepaid for 6 more lessons ( for a total of $750.) Our next lesson was with a different instructor named "Sven". My child's experience with him was very disappointing. Even though he was very nice, his instructional skills were sub-par at best. He didn't have the enthusiasm or attention span that an instructor should have. He was very distracted by the waves and the other surfers. Me, my husband and child noticed a significant difference in the quality of both lessons. I wrote a review of this lesson and Jason Murchison (the owner) contacted us. Both me and my husband let him know how "Sven" just didn't meet our expectations and our child had such a better experience with "Big Wave" Dave. He suggested that from now to book with "Big Wave" Dave. My child had their 2/6 lesson with Dave with no issues. Our 3rd lesson with Dave didn't go as planned. My husband and child went to meet Dave but he did not show up. Apparently there was some confusion with their scheduler Libby. With the holidays coming up and Dave leaving to go up north to do snowboarding lessons we decided to wait for Spring/Summer season to come around before we used our last 4 lessons. Fast forward I texted Libby on July 1 to ask about Dave's schedule for July 5. She did not respond. I called Learn to surf's main number and Dave answered the phone. I asked if Libby still worked there, and he stated she didn't. I asked if he was available Monday, July 5 at 430pm, and he stated they do not do lessons on the half hour mark. I asked if he could do 4pm, and he stated that should be fine. I also mentioned to him that I still had 4 prepaid lessons and would like to use one of them for Monday, July 5th. He looked on my account and confirmed that I still had 4 lessons left but that I should "confirm" via email with Jason. I emailed Jason with no response. I called Jason on July 2 in the morning about Monday, July 5th. He stated he would talk to Dave and get back to later that day. He did not. I texted him at 5:25pm to confirm, and he responded that " we can do that but going I can't always guarantee Dave." On Monday, July 5th we show up early for our appointment. The reason being because parking is hard to find at the location where surfing lessons is located at 7203 Seashore Dr., Newport Beach, Ca 92646. We were all super excited. We even brought the family dog! I texted Jason @ 3:56 pm stating we were here. Then an instructor came up and greeted us, but he was there for another family that was waiting as well. Then we see Dave walking down the street. We greeted him and he handed my child a wet suit. During that time he was communicating with Jason. Then a moment later he confirmed my name and stated that he couldn't give us our lesson ! WAIT ? WHAT !! I showed him the text from Jason, and he said he was there for a 4:30pm lesson. I said but I thought you didn't do lessons on the half hour? He then said that he was originally at the grocery store and was called in to help out last minute. Jason did text me at 4:04 pm stating he "I can't answe " (typo) , On phone." I called him at 4:05 pm with no answer. Great, now after we had been waiting since last week and essentially the last few months for surfing lessons here we go again! He made no effort to call me, text, send a replacement, NOTHING! Waited for Jason to contact me for 90 minutes with no communication. I finally texted him and asked when he would be available to talk. He texted back and stated "I guess there was some confusion... unfortunately Dave is an independent contractor and does not want to continue servicing you, I will have to find another instructor." At that point me and my husband decided it was best to just ask for my money back. I don't want to continue subjecting my 9 year old child to any more missed lessons due to "confusions." Jason refused to refund my money and offered no apologies or anything to compensate us for our time and effort. I told him I could have worked and my child could have gone to other classes that evening. I stated this was "breach of contract" and he stated "he has a law degree and this was not breach of contract." In a nutshell after texting back and forth, no resolution was found. After doing a Google search of "Jason Murchison" I found a few things. Perhaps, in my opinion, Mr. Murchison needs to keep my money for the remaining 4 lessons ($500) because of recent court case. https://www.justice.gov/usao-edca/pr/guilty-verdict-case-unpermitted-snowboard-instruction-business-mammoth-mountain-ski In this case he was fined $500, charged with a class B misdemeanor and is now on 2 years probation for operating a non-permitted business.

    Snow W.

    We ran into Jason after being stood up by Wavehuggers. We were very disappointed especially since that was our last day in Huntington. He didn't have too but he fit us in right away, treated us like VIP. He was genuinely interested in helping me make that the best experience for my children and for that I am entirely grateful. We will definitely be using his company's service in the future.

    Five year old daughter getting first surf lesson with Dakota.

    My five year old daughter really enjoyed her first surf lesson with Dakota. Conditions were a bit cold for her, but she made it though a good chunk of the lesson with a smile on her face. After her lesson, I asked if she'd choose Dakota again. In her words, "Yes, I liked him. He comforted me when I was scared and prepared me for what was to come. He was instructing me the whole time." My only suggestion would be for this company (and others) to offer a shorter lesson time for the younger kids who might not be able to hang for the full two hours. I would have liked to split this lesson in two. Owner was also super helpful and informative over the phone while we were making arrangements. I had called other surf companies prior, and felt there was too much "bro" on the other end for me to comfortably schedule appointments for my young kids. Owner here is super professional. I'd use them again.

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    My son and I had a great lesson with Brian. Super fun and easy - everything was on time and as planned and safe. Thank you!

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    Page 1 of 2

    Ask the Community - Learn To Surf

    Review Highlights - Learn To Surf

    I've taken surf lessons for about a year, and among all the places I've been to, Jason is by far the best.

    Mentioned in 29 reviews

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