I have not rec'd my newspaper for 3 days now. I discovered this on a friday after work…read more And there is no way to contact them to tell them because this happened after their normal business hours. So, if you don't get your paper on Saturdays, Sundays and Holidays....Too Bad! They do not have customer service available after hours. When I attempted to report this online, using my billing statement information, their system said i did not have an account. I tried to sign up for their online newspaper....but again, using the information on my billing statement, their system said i did not have an account with them. I've been receiving the paper for over 2 years. Terrible Customer Service and even worse is their online website. Useless!

Sparse news content, to put it mildly!. Useful delivery vehicle for local coupons and ads. Only…read moreworth subscribing to if the price is right. Dreadful customer service when newspapers aren't delivered properly or per instructions. In my own experience, problems will not be addressed. For example, they usually won't redeliver if a delivery is missed or paper is wet (most recently, the carrier didn't bother to tie the end of the plastic bag, and the entire Sunday paper was soaking in water!). Their customer service failure rate is between 80-90%. They claim they'll issue a credit when there is a problem. I haven't bothered to check--getting the paper means more to me.. I wouldn't be surprised if they've lied about that too. Supervisors/Managers don't get back to you when matters are escalated. They couldn't care less about their customers. What more can I say!?

No more print newspaper. E-paper is way too expensive…read more Customer service people lack knowledge in answering questions. They are also rude and unconcerned about the customer. It may just be that they are not the brightest intellects in their field

Absolutely miserable customer service. Getting calls for a cancellation from months ago. They…read moreobviously have no concern with the customer. Suggest just going online and save your money.

ok sure it's community tv but this has got to be the worst local tv on air right now…read more i admit back in the late 80's and early 90's it was actually very tolerable. the shows were allowed more freedom for students and featured more of pleasanton. these days it's only dead air, community meetings, or cops talking about being safe in the community. and dr. b the so called sports authority? your a sportscaster for local tv not a local celebrity. i have seen you around in the community for to many years and don't care your on a channel i shouldn't even get. the shows are just boring now and not as fun. i don't know why i really watched tv30 in the first place at all back then but i did have to kill some time before ducktales was on.

Not bad for a community station! Livermore and Pleasenton have an awesome local TV station here. I…read morelike their ROP and internship openings. It's a COMMUNITY tv station that airs local events. Don't go expecting a full-fledged news conglomerate here. Dr. B is pretty darn funny too (he does sports). I like it!

The Pleasanton Weekly is a pro-real-estate-development freebie that purports to serve the local…read morecommunity, but which really does not. The competing paper -The Independent, provides much more balanced reporting of and perspective on local events. The only reason to have the PW sent to your home is so that you will have the pleasure of throwing it in the trash unread - at the paper's expense.

Not a bad paper, and it is free. Very local and pretty much only about Pleasanton; produced once a…read moreweek. Wish they had less bias or more viewpoints of both sides.

KUIC - KKDV - KKIQ are all under Coast Radio and are great local stations. I recently won their…read more"Drive at 5" contest by being the right caller on 92.1 FM - I got to pick the 5:00 song and announce it on the radio! I totally went blank and couldn't think of any songs - I was so excited to win. Taylor Swift's "Shake it Off" came to mind and I blurted out those words before I could stop myself. Whatever. I won two free tickets to see Exodus playing at the Brendan Theater in Concord. Several months ago my co-worker won pastries and coffee for our office from the same station. It's pretty cool to be able to win prizes just for tuning in. I'm a fan!

Great radio station. Give these guys credit for a few things:…read more 1. Locally owned and operated...there aren't any of these in the Tri Valley. 2. Independent...not affiliated with a big network. 3. Supportive of our community. They do a lot of public service. We took our cub scouts on a tour here last week and everyone was so nice!

These guys are awesome, they printed up 3 sets of prints for me in about 30 minutes, prices were…read morevery reasonable, I highly recommend Central Blueprint.

Super quick, great service. Emailed my plans and picked them up the next day. Always responsive and…read moreefficient!

It is extremely difficult to find a marketing team and SEO expert that you can trust, so we were…read moreincredibly lucky to receive a personal referral for Richard and his Terzetto team from another fitness studio owner in a non-competing, nearby city. We have owned and operated DIAKADI Fitness in the very competitive market of San Francisco for 21 years. We came to Terzetto with a beast of a DIY Squarespace website - over 100 unique pages - in desperate need of a clean up and new SEO strategy. We worked directly with Richard to research and study our brand, client base and competitors. This helped us develop a clear strategy for our work together. His team did an excellent job of matching the look and vibe of our brand in every change. Richard's advanced knowledge of marketing and current search engine optimization methods is truly inspiring. He does an excellent job of teaching me the 'why and how', while also managing all of the heavy lifting and intense data studying required to master a site's SEO. Their user-friendly reporting dashboard and constant results analysis helps me avoid the frustration of overwhelming Google Analytics reports. We consistently monitor our work and changes following the idea of controlled experimentation (making small, measurable changes and studying the results), so that we know what is working well and what needs to be adjusted. I have complete trust and awe in Richard's knowledge and his team's excellent work. I look forward to our ongoing work and marketing analysis together.

Our independent small bike shop was struggling to get noticed by new customers because we had a…read morevery limited online presence. We took advantage of a grant through the City of Dublin for marketing assistance and we were matched with Richard Wilkinson and his company Terzetto Digital. Richard and his team conducted an in-depth marketing analysis and looked at our Google Business Page, Yelp, our website and visited our store. After analyzing our unique store, they met with us and explained their findings in depth. Without writing a novel, here's what we were told: Our website was not at all doing the job of keeping customers engaged, as we had about a 69 second average visit per click but to make matters worse, we had no coding for Google to search, so we weren't coming up when people searched for bike shops etc. Our Google Business Page wasn't being utilized as much as it could be, as we had outdated photos, very little content etc. and we weren't ranking high in key word searches because our Google profile lacked information to "search for". On top of the online results, we learned that our store wasn't keeping our existing customers engaged because we didn't try to contact them once they completed their shopping experience. Richard and his team offered several solutions for our store and we ultimately decided to keep our current website but have his team expand the content and optimize it for search engines. To keep engaging with current customers, his team created a template for us to use for sending electronic newsletters and we were taught how to create future distributions and how to look at the results. They even suggested we create a birthday club for children. We immediately started a birthday club and already parents love the idea. We were able to maximize our Google Business Page ourselves, which was pretty easy - we updated the photos and add more products to the page etc. The entire process of working with Terzetto Digital was amazing. We really didn't know what to do to help our store, because we didn't actually know what was wrong. The marketing analysis was quite an eye opener. We wish we had done this years ago, but are looking forward to improved sales going forward. Richard and his team were extremely professional and easy to work with and we appreciate everything they've done for us.