I had an awful experience today at Piedmont Family Practice waiting to see this doctor. If I could give negative stars I would.
As a new patient I arrived 30 minutes early as requested. Checked in via paperwork because their online check-in didn't work. Then I had the pleasure of watching about 10 people come in after me, be seen by a doctor and leave while I waited and waited and waited. This includes another new patient who came in right after me and filled out the same paperwork, was called to go back and left while I still waited. 45 minutes after my scheduled appointment time, I left. Never saw the doctor. Now have to find a new one. I took time off from work and wasted 2 hours including commute time. One of the patients who was seen before me actually couldn't believe I was still sitting there when he came out. All the front desk staff could say is that they were sorry. Really not helpful after I've been waiting for 45 minutes to see a doctor!
If you value your time, please find another doctor and practice. But if you enjoy lounging in a doctor's lobby for over an hour watching multiple people come and go way past your appointment time...Piedmont Family Practice on Celanese Road in Rock Hill, SC is your best bet! read more