Roadside Hero with Heart--Saved My Trade-In Called Palmer's…read morefor a quick jump on my frozen Mustang GT in Mechanicsburg sub-zero temps--owner rolled up in 20 min flat for my noon Tesla appointment. Jump didn't take, but he diagnosed the silent starter, got under there, tapped it loose with a hammer, and it roared to life. No fuss, just pro work. Guy's grinding the self-employment life with a hell of a positive attitude and kind heart--stuff like that makes you root for small businesses. He said reviews are everything, so here's mine: 5 stars, highly recommend for reliable, feel-good service.

10 Stars! This company went above and beyond the call of duty! Always answered very courteously…read more Great communication skills! Punctual. Super friendly. Pricing very fair & honest! Not just a tow but a new friend! Highly recommend. This was a scheduled tow for my antique car out of my garage and into storage. A relatively easy job except the rear wheel was seized up and my garage & the storage are tiny so there was a lot of refiguring and maneuvering and this guy can slice an orange in the air blindfolded behind his back! Having been a Safety Director for an all owner operator trucking company years ago and seeing the PMTA Truck Rodeos, this guy could run circles around all of them. I have never seen anyone be able to get so close to a building and be able to maneuver around in an alley like he did! Just amazing! He even had to use my jack & push my car to get my car in the storage because none of my buddies were around. Talk about above and beyond!!!

First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

My grandmother's car was towed from her apartment complex between the hours of 10 PM and 2 AM by…read morethis company. The car was registered with the apartment complex and was parked in an appropriate spot there. This tow company is run by scammers. They tow your car, and then do not allow you to pick it up for two days and charge you for the two days that they are not open and that you physically cannot even pick your car up if you want to. And they absolutely did not verify with the apartment complex regarding this, because nobody was working at the apartment complex at those hours. And if they had, they would've found out that the vehicle was registered and was parked appropriately. Mars towing should be ashamed of themselves, horrible business, and horrible way to do business.

If I could give zero stars, I would. This company towed my car while it was legally parked in my…read moreown assigned parking spot and then refused to release it to me over the holiday weekend -- leaving me stranded without transportation for days. It's one thing to make a mistake. It's another to double down and hold someone's car hostage when they know they're in the wrong. The level of unprofessionalism, indifference, and flat-out lack of basic customer service is astounding. Towing companies already have a reputation, and this place lives up to every single stereotype -- predatory, disorganized, and completely unconcerned about the people they inconvenience.

Please contact the better business bureau! I'm asking my neighbors and community to do the same. my…read morecar was towed from an unmarked area.. $295 same day cost to pick my car up from midtown Harrisburg PA.

They charge $225 when they pick up your vehicle and then they charge $65 a day storage, however…read moreHarrisburg law says they can only charge $35 a day, make sure that you tell them that and they'll adjust the price when picking up your vehicle.

This is by far the best quality service I have ever received, and I'll recommend him to anyone in…read moreneed of any roadside assistance/towing needs and coworkers at the company. Eli is very helpful, humble, respectful, and committed to helping others. I already had a few towing companies bell out on me without explanation during late night hours and luckily enough I got my insurance company approve for and reach out to Reyes Towing and he showed up soon after and gave me a ride to my vehicle and back home. I cannot thank him enough.

My husbands motorcycle needed taken to a local shop here in the camp Hill/mechanicsburg area…read more extremely impressed !!!! The care, and the towing equipment was phenomenal. He treated my husbands bike as if it was his own. Great price, friendly, and up and beyond service which is very rare in today's world. Thank you Reyes towing and roadside assistance!

Let me set the scene...Christmas Eve 2025 after dark, as my lovely husband is driving home down…read moreI78, he so graciously found a large portion of someone's tailpipe they unfortunately left behind in the middle of the highway. Well, in a blaze of glorious sparks, he had to pull off to the side of the highway (which is a feat in itself let's be honest). As he gets out of the car to try and see what the actual F is going on he realizes that the vehicle has sprung a leak but unsure as to where it was actually coming from. After a little bit of fenagling he was able to unjam the offending object from under the car to see that it was up close and personal with the transmission and we now have a rather large issue. Luckily, he was able to limp the car to the next exit/gas station and able park it out of the way, but things were only getting worse. Now comes the realization it is after hours on a big holiday eve... and we also forgot to reup on our AAA subscription (my bad I will be getting on that asap). However, after a few phone calls and some google searches, we came across the listing on Yelp for Kaufman Towing with the holy grail of labeling of "open 24hrs". Within 30 minutes of finding the phone number and making the call we have the car parked in our driveway to wait another day to deal with it and the insurance. They were wonderful people, and the wait was microscopic compared to most as well as the price. They saved our butts and will definitely be saving their number on speed dial because with my husband's luck... we very well might be a repeat customer if not the best. Thank you, Kaufman's Towing!

Absolutely amazing. Very kind driver and amazing overall service. They treat you like family…read more He had to tow my '88 f250 long bed home for me after the electronics failed mid drive. Got quoted over 2 hours from another company who was local that my insurance company assigned to me. Got reassigned to Kaufman towing and they were to me in 10 minutes! I cant tout enough about the overall service and kindness of these people. Use them for your roadside needs! You wont be disappointed!!!

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

I'm grateful this company took the call from triple A when I was stranded almost 300 miles from…read morehome. They have extremely clean trucks and try to make accommodations for the customer if you're riding with them. My driver Jesse was very friendly and went out of his way to make sure me and the car got back safely.

Jesse was such a big help today. He listened and was kind and thorough. Will definitely recommend…read moreto others.

Craig towed my 68 GTO to my mechanic. He was very courteous and was super careful not to do any…read moredamage to the car. Very pleased with the service I received.

This company almost killed me. Doing 25mph on a 25mph zone, on a narrow street (bridge St New…read moreCumberland @ 4:30pm may 8), on a bike. The driver of their roll back truck, which is a full lane wide, decided 25mph was too slow and passed across a double yellow in traffic within a foot of me!!!!! I have it on video!