Roadside Hero with Heart--Saved My Trade-In Called Palmer's…read morefor a quick jump on my frozen Mustang GT in Mechanicsburg sub-zero temps--owner rolled up in 20 min flat for my noon Tesla appointment. Jump didn't take, but he diagnosed the silent starter, got under there, tapped it loose with a hammer, and it roared to life. No fuss, just pro work. Guy's grinding the self-employment life with a hell of a positive attitude and kind heart--stuff like that makes you root for small businesses. He said reviews are everything, so here's mine: 5 stars, highly recommend for reliable, feel-good service.

10 Stars! This company went above and beyond the call of duty! Always answered very courteously…read more Great communication skills! Punctual. Super friendly. Pricing very fair & honest! Not just a tow but a new friend! Highly recommend. This was a scheduled tow for my antique car out of my garage and into storage. A relatively easy job except the rear wheel was seized up and my garage & the storage are tiny so there was a lot of refiguring and maneuvering and this guy can slice an orange in the air blindfolded behind his back! Having been a Safety Director for an all owner operator trucking company years ago and seeing the PMTA Truck Rodeos, this guy could run circles around all of them. I have never seen anyone be able to get so close to a building and be able to maneuver around in an alley like he did! Just amazing! He even had to use my jack & push my car to get my car in the storage because none of my buddies were around. Talk about above and beyond!!!

First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

Middle of the night they answered and took awesome care of me dispatcher answered all my questions…read moreand helped me get out of a bad spot. Tow truck was there in flash and the driver was outta this world. I'd call them for a tow any day or night

while in their company tow truck, the driver was driving like a maniac and gave us the middle…read morefinger while laughing like he was being funny. while explaining this to my 7 year old granddaughter, she said, I wouldn't want that crazy man to tow our car. Sad when a 7 year old has more sense than an adult being paid in a company vehicle. I see why you get so many bad reviews....thumbs down...total losers

Please contact the better business bureau! I'm asking my neighbors and community to do the same. my…read morecar was towed from an unmarked area.. $295 same day cost to pick my car up from midtown Harrisburg PA.

They charge $225 when they pick up your vehicle and then they charge $65 a day storage, however…read moreHarrisburg law says they can only charge $35 a day, make sure that you tell them that and they'll adjust the price when picking up your vehicle.

This is by far the best quality service I have ever received, and I'll recommend him to anyone in…read moreneed of any roadside assistance/towing needs and coworkers at the company. Eli is very helpful, humble, respectful, and committed to helping others. I already had a few towing companies bell out on me without explanation during late night hours and luckily enough I got my insurance company approve for and reach out to Reyes Towing and he showed up soon after and gave me a ride to my vehicle and back home. I cannot thank him enough.

My husbands motorcycle needed taken to a local shop here in the camp Hill/mechanicsburg area…read more extremely impressed !!!! The care, and the towing equipment was phenomenal. He treated my husbands bike as if it was his own. Great price, friendly, and up and beyond service which is very rare in today's world. Thank you Reyes towing and roadside assistance!

No response and bad quality work for way too much I asked for three jobs tenants replaced and fluid…read moreflush they said they'd have their mechanic lol and give me a quote I said I couldn't afford over $300 they tore my car apart broke clamps and then messaged me telling me they need new clamps i was confused by the picture cause they hadn't given a quote but had already broken things??? I said ok add the clamps not thinking that wait still ok quote there responses was half now $150 ok but then it was hose was good (not explaining they didn't replace it!) and the flush wasn't happening cause it was leaking out ....mind you wanted other half and in a panic I paid it .....car total lose now since it's been run without a thermostat hooked up !! When they replaced they didn't mention broken clip and it wasn't tracking temp and over heated immediately now I'm out the whole engine !!!!

Jose Santiago was so helpful and very nice! He kept in touch so I knew when he'd get there. Amazing…read moreservice!

Let me set the scene...Christmas Eve 2025 after dark, as my lovely husband is driving home down…read moreI78, he so graciously found a large portion of someone's tailpipe they unfortunately left behind in the middle of the highway. Well, in a blaze of glorious sparks, he had to pull off to the side of the highway (which is a feat in itself let's be honest). As he gets out of the car to try and see what the actual F is going on he realizes that the vehicle has sprung a leak but unsure as to where it was actually coming from. After a little bit of fenagling he was able to unjam the offending object from under the car to see that it was up close and personal with the transmission and we now have a rather large issue. Luckily, he was able to limp the car to the next exit/gas station and able park it out of the way, but things were only getting worse. Now comes the realization it is after hours on a big holiday eve... and we also forgot to reup on our AAA subscription (my bad I will be getting on that asap). However, after a few phone calls and some google searches, we came across the listing on Yelp for Kaufman Towing with the holy grail of labeling of "open 24hrs". Within 30 minutes of finding the phone number and making the call we have the car parked in our driveway to wait another day to deal with it and the insurance. They were wonderful people, and the wait was microscopic compared to most as well as the price. They saved our butts and will definitely be saving their number on speed dial because with my husband's luck... we very well might be a repeat customer if not the best. Thank you, Kaufman's Towing!

Absolutely amazing. Very kind driver and amazing overall service. They treat you like family…read more He had to tow my '88 f250 long bed home for me after the electronics failed mid drive. Got quoted over 2 hours from another company who was local that my insurance company assigned to me. Got reassigned to Kaufman towing and they were to me in 10 minutes! I cant tout enough about the overall service and kindness of these people. Use them for your roadside needs! You wont be disappointed!!!

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

I'm grateful this company took the call from triple A when I was stranded almost 300 miles from…read morehome. They have extremely clean trucks and try to make accommodations for the customer if you're riding with them. My driver Jesse was very friendly and went out of his way to make sure me and the car got back safely.

Charged me 680 all because they didn't answer the phone or have an after hours line. State cops on…read moremy behalf because I said I couldn't get ahold of them. I canceled aaa call. when I called the office i Told the girl if I can get into my jeep I can write a check. She said that would be fine. I showed up and all the sudden it was cash only. Stated she must have misun me. didnt Have time to get cash out had to pay an extra day Of storage. I've used this company in the past. Use to be a good family business. I will never call them again.

Amazing experience. Super friendly, fast, and accommodating. From my phone call to the finished…read moretowing job, just total class. I also thought the pricing was very fair. Beyond pleased. The best experience.

This company almost killed me. Doing 25mph on a 25mph zone, on a narrow street (bridge St New…read moreCumberland @ 4:30pm may 8), on a bike. The driver of their roll back truck, which is a full lane wide, decided 25mph was too slow and passed across a double yellow in traffic within a foot of me!!!!! I have it on video!