This summer it will be three years since our Jade had her knee surgery. Dr. David Leahy did such a…read morewonderful job Jade runs around our yard like the wind. Thank you Dr. Leahy, we were blessed to have you take care of Jade. Phyllis Federico

We've been going there for a while, and every single time I make an appointment, we end up waiting…read more20+ minutes each time after checking in. I get it, sometimes the office is full and they are running behind, not a big Issue. But today we were running behind and ending up being 10mins late for an appointment. When I went to check in, they turned us away. We never received an appointment reminder or a courtesy call, and said we needed to reschedule weeks into the future. Ive never seen the office that empty before so the fact they couldn't fit us in, after running 10 minutes behind surprised me. After going there for years, the reality is they'll make you wait an hour in the lobby before seeing you (if they are running behind), but if you're 10 minutes late, they don't have any grace and you and your pet are out of luck.

Poor care high prices. This vet hospital misdiagnosed my dog for over 3 yrs. If they had done the…read moreproper tests and medication, he would still be alive. Instead, they kept giving him medication that was not for his illness. My dog suffered and died. Not to mention, they messed up his neutering, and he was hospitalized for over a week, costing me over $2000. Worse vets ever.

My dog stared to have symtoms of an ear infection on Thanksgiving. The next morning his ear was…read morered, hot to the touch and he cried when you touched it. We were on vacation upstate and we didn't know of any Vets to goto. We were staying the weekend and I knew he couldn't wait till we got home. We called various places and they had no appointments, even with my pleas of my dog's issue. Oneonta Veterinary had one that day, I was so relieved. We saw the Veterinarian Dr Denise and she was nice and caring. I just wanted to thank the team for getting us in the same day and taking care of my dog and giving him the medicine he needed!!!

We have been taking out pets to Dr. Clark since the clinic opened and have been very pleased with…read moreboth her and her lovely staff. She is very thorough and conscientious, and does her best to make prudent plans for difficult cases, thinking of the best health outcomes rather than how to milk the most money from distressed people. She does a lot of her labs in house which saves money and also ensures very quick results. I often joke that my pets have better healthcare than I do!

Rudeness on the phone wouldn't let me talk to the Vet would hardly let me speak. She kept…read moreinterrupting me. I wouldn't bring an animal to a place that that's that. That is that insensitive to human beings let alone animals.

5 Star Lodge for your feline. Left 2 cats for 3 nights and they were so happy, they didn't want to…read moreleave. Cats only, so no dogs barking to get on their nerves. Can share a nice clean well appointed area with a birds eye view (literally). Taken care of with lovin care, even if they have special needs. Bring your vet info to show they are current on everything. May be a little out of they way, but well worth it. Highly recommend.

Popo has been there twice before and wasn't all that eager to come home. Everything is spotless…read more Pam gives her guests lots of loving care. She even helped him train to the litter box, which he won't use at home. He's an indoor-outdoor cat at home, and although he refuses to use the box here, she said that he will use it there. The last time he stayed, as soon as he was out of the carrier, he was up on the window ledge watching birds, totally at home. Pam even sent an email partway through his stay with a picture. There are individual rooms with glass doors and a big window with a ledge for each cat or cat family, and a "common area" that they can take turns using, with toys to play with and things to climb. The main door is kept locked to keep the kitties safe. You need to bring vet records of up-to-date vaccinations and she asks you to sign a permission paper in case vet care is necessary. This is the very best place for your cat to be while you are away.

This office is continuously responsive, compassionate and caring to my pups, and myself. I have…read morenever had a time where my concerns were not addressed in a VERY timely manor. Dr. Baldwin and his staff deliver top notch care which is not only comprehensive, but affordable. I drive an hour and 10 minutes because they are the BEST and I have tried many others. Always a great experience!! Thank you Cobelskill Vet Clinic for all you do!!

The best animal care in practice in upstate NY by far. The pricing is not what drives the owners…read moreand employees of this business they serve the community and the best of care to pets. I was once quoted almost $3K for a lump removal as a second attempt after freezing and draining it cost me over $1k again...on my healthy Yorkie. The same lump was removed at this vet practice for under $1k including all follow ups. Since then I return to my home area from an hour away just to see the best care for all my pets. to this vet realizing I have been getting scammed in Albany based on location convenience I suppose. Thank you cobleskill vet it has not grown back and my dog healed so fast! You are a staple to so many people and pets lives.

My 14 y/o dog went there for senior dog check-up. We wanted to get a prescription renewed which…read morerequired the dog be seen. Dr. Jones was seeing her; a new vet to us. We were told dog needed rabies vax. We didn't think so but they said they checked their records and it was needed so they gave her the vax. The vet listened to dog's heart, spoke about ways to deal with elderly dog issues and then left. We got a written prescription at the front desk and discovered the vet only gave dog 2 refills. I asked why and was told it's vet's discretion as to number of refills. (Previous vet gave 6 months of refill.) As this office charges $10 per written script (they will not speak w outside pharmacies by phone) I could see reasoning is most definitely monetary - less refills, more scripts at $10 a pop! When we got home I checked my dog's records and found that she did not need rabies vax yet - a certificate given to us by same vet office showed dog's vax was good til 2027! When I raised this issue to them, they brushed it off as maybe a new computer glitch. No apology, no concern about our dog and no refund offered. This entire outing cost $158.00! Imagine! My recommendation is steer clear! ***update*** - to be fair, a "site leader" from vet center did reach out 2 days later to offer a refund for vax. He also indicated that we should call about refills and perhaps they would be granted and we wouldn't have to bring our dog in to see vet. In my world, this is is damage control - the experience has been upsetting and distasteful!

I've had good care for the last couple of years until recently, they gave my Chihuahua the wrong…read moremedication and then just told me to use it anyway because they didn't want to give a refund. They did finally agree to give me a refund, but they also missed vaccinations for my other Chihuahua that I had been bringing in regularly for Care. When I asked Dr. Gillette why or how they missed those vaccinations she said she didn't know. Their prices have gone sky high as with every corporate entity. You know this country is capitalistic everything's about making as much money on whatever you can use to make money. I think it's time for me to look around for someone that will give better care and not charge me a mortgage payment to see my dog.

I have lived with my dog in six different states and I can confidently say that the VCA hospital is…read morethe worst clinic I have ever experienced. They sent my dog home on a Thursday with antibiotics for a failing liver. They said the antibiotics would maybe take up to a week to make her feel better, so we waited. They told me they would respond to my texts because they would be closed Fri-Sun. When I texted on Saturday to ask for help because my dog still wasn't eating, they didn't respond for 7.5 hours. And then they were rude in their responses. Sunday morning we took her to an emergency vet and the vet read the SAME exact blood test results that VCA ran and sat us down to tell us that our dog would have low quality of life moving forward and that every day would be a struggle. VCA should have said that and had a direct conversation with me. They could have spared me the two days of watching my dog suffer. When your dog is in their final days, you would hope that the people who are taking care of your dog are compassionate. I think it was 4pm on a Thursday and the vet just did not want to take the time to actually explain what was going on and guide us. Luckily the emergency vet in Syracuse took care of us and was great at her job.

It Was amazing I loved it I know my dog is getting the best care…read more No joking it's amazing

He did a great job with a friend's cat, "Charlie". The poor cat had to have his eyes removed and…read morethere were serious issues with healing on one eye socket. Basically, all the skin in that area died, leaving a large festering hole that would not heal. Dr Francis performed a beautiful skin graft and took care of the problem. I think he's great.

My husband and I and our two dogs, along with my 86 year old mother and her dog, recently moved to…read moreCooperstown. On Friday, July 21st, while I was sitting in Basset ER with my mother who was experiencing heart-related issues, her dog, distraught and searching for her, got away from my husband and was hit by a car. The gentleman who hit Cooper immediately stopped, as did an off-duty State Trooper who was behind the car that hit my Mom's dog. We live less than 5 minutes from Cooperstown Veterinary Clinic and both the gentleman and the State Trooper accompanied my husband to the clinic. My husband walked into the clinic with Cooper wrapped in a towel, who was bleeding, and explained that Cooper had been hit by a car and pleaded for help. The staff member behind the counter literally threw her hands in the air and said "we can't do anything!" Evidently, there was not a vet on the premises, although their hours of operation state they are open from 8:30 am to 5:30 pm and it was 4:00 pm. There was no compassion or assistance offered. There was another staff member present and she repeated the message that nothing could be done to help this dog, however, she was kind enough to call Heritage Veterinary to see if they could help. Heritage told her that the doctor was "just leaving" - obviously not concerned enough or willing to remain a few minutes to help an injured animal. If you are looking for a compassionate, caring, well-staffed facility to care for your pets, stay away from both of these places!