Serita makes the yearly renewal process easy and seamless. She is the best provider and always…read moredeserves 5 stars. I recommend her to anyone looking for pain management. She is patient and highly informational. Thank you!

Serita makes the yearly renewal process easy and seamless. This is my 2nd review for her on Yelp…read more She is the best provider and always deserves 5 stars. Thank you! Marlee H.

I don't understand the negative reviews talking about rude staff. In the 1 and a half years I've…read morebeen going there I have never experienced anything other than utmost professionalism and good service. Sure, the selection sometimes is a bit lacking, and the prices aren't cheap, but the products are good and they have regular sales.

Staff is ok but the dispensary NEVER has anything and this just started when recreat was approved…read moreby the State of CT (January 2023) you pay your doctor (at least I do $150 and what does that do?? I can count on 1 hand how many times they've had the products I've been getting for years the dispensaries and the State of CT are ripping the patients off that's why they (that State of Ct) didn't charge the $100 this year cause they seen the bogus shit coming!!! i can't give them a star not even a half one!!!!!! The only reason I'm giving one is because you can't submit reviews unless you do

Absolutely amazing The entire Budtending staff go Way out…read moreof their way to help so very polite and knowledgeable. Being disabled and a medical patient at 69 yrs I appreciate the selection and prices and points Incredible delivery free but as any other delivery I tip. As a baby boomer back in my day things have changed for the best. One last thing the store manager her name is Sabrina and she's the best! the right person for the job. Thank you all my friends at Fine Fettle in Newington with top notch customer service. Pat M.

Very poor selection of high potency flower products in the 1/2 to 1 ounce range…read more They have a wide selection if you are only interested in small amounts (3.5 or 7 grams) but that is to encourage you to spend more money. I usually try fine fettle first , then I shop around after they disappoint me

Liza, Chrissy and Castro (sorry if I got the name wrong) were very helpful. Thanks guys!read more

Good day! I have to thank Maise, Chris. I walked in and I…read moreknew what I needed. I explained what I was looking for and they both got to their tablets immediately. Very helpful. Maise continued on with me and we "got 'er dun". My name is Judy. This sweet young lady felt so genuine. We had an interesting conversation as I racked up my order. I couldn't have found a more pleasant budtender. Also, at check out, Keynan ( I think that was his name) was very kind and helpful. He signed me up for the loyalty program. He understood my product strategy. He got me. A very special shout out to Maise though. Please let her know she's doing great . Very sincerely, Judy Pascarelli

Excellent care quality and personal expertise so that the experience is tailored to each client.read more

Love this place! The new management is so nice and friendly...Alan and Veronica were so nice to me…read morelast time I was in I'll always be coming back!

Very impressive knowledgeable staff offering great products!!!…read moreAsk about their customer loyalty program to obtain future discounts!

The staff is friendly, and the hours have recently been extended to be more convenient for their…read morecustomers. Fun fact: It was the first Hybrid (Medical and Recreational) Cannabis Dispensary Facility to open in Litchfield County. Located directly off Route 8, they have a consistent inventory, and loyalty program for discounts and perks. I find their commitment to the community through giving back an excellent incentive to use this spot for my go-to recreational cannabis needs. For instance, at the moment they have a perishable food donation drive for the Thanksgiving holiday. They match donations and offer their customers a discount for participating. A win/win for everyone. I recommend checking it out if you are in the area and signing up for the rewards program.

Great customer service!! Took time to help me with my card. Always very nice. Easy in and out.read more

I'm a disabled senior citizen a new medical marijuana patient in Connecticut…read more My social security check is small so I called curleaf in Manchester to ask some questions,I live in East Hartford. The phone prompt asked me if I would like English or Spanish. So I pushed for English it put me into the queue. The Rep answerd me which location I was looking for ? So I said Manchester Connecticut. The Rep must have been in an Asian country the Rep had a very heavy Indian accent I could barely understand anything he was telling me. Looking for what benefits were available to me it was frustrating to comprehend what the benefits were. Over and over I had to ask for clarification. So I ended the call and called Fine Fettle in Newington and received a totally different experience. Fine Fettle staff answered all my questions and I spoke to someone that was actually in the store. The benefits were much better. As a consumer I can spend my money where I choose so I choose Fine Fettle. Sorry Curaleaf but you folks need to get your customer service fixed. The Rep from Curaleaf was obviously reading from a script and I'm not sure he even understood what he was reading. The delivery from Curaleaf is $150.00 minimum Fine Fettle $100.00 10% discount for seniors and low income the discount would be 15% non stackable. When you have a potential customer who is a senior in a wheelchair looking for answers outsourcing your calls out to an Rep who is extremely difficult to understand just doesn't work. Hopefully this will hit home and they fix this frustrating issue.

I absolutely love this dispo. Best tenders and best buds. Never seen "deli" style ANYWHERE else…read more All the strains are top tier. 10 out of 10 recommend and tell everyone about this dispo. Nice little spot that has been there for years. More people need to learn and experience this place.

his picture is for context on the situation And to the…read moremanager half black hair half red hair if you care about what happens in the building that includes your fenced in parking lot for your business where problems can also start Been coming here since opening year only a spat over price a couple months ago cause I thought something was being charged wrong I pulled in today to see the above New Yorker parked like this and I let her know she can't park there to which she asked me if I worked their I said no just trying to save her the trouble of other people yelling at her for how she's parked and she told me to fuck off and started calling me a little bitch and shit whatever I get out there's a solid 2 minutes from me parking to coming in maybe minute and a half The whole time I know she's in the security booth bitching cause the second I open the door she runs inside and stands behind the glass display staring at me to which I say to the security idk what her problem is all I did was let her know she can't park where she parked and she started cussing me out I go in she be lines for the gentlemen in the green hoodie and starts telling him I'm harassing from the parking lot (haven't said a word since walking in or since she went inside mind you to her) and I get called to the register next to her to which I says I'm not sure what your problem is I was just letting you know you can't park there To which the half black hair half orange hair (I genuinely can't remember her name for the life of me) comes out yelling at me telling me We aren't going to do this and I say do what she's been going since I came in all I said was I don't know what her problem was To which I get told I need to lower my voice kind you being a vet I can keep my tone I'm not getting loud but when you talk over me because I want to know what I did wrong considering she's started this since the lot o have grounds to know I told you did buy my stuff and go to which you kept telling me I need to calm down I'm causing problems when the only one causing the problem is you and you don't even know the full situation you just see a blonde girl saying harassment and you immediately move to side with her not even know she's the one causing continuing the problem all over the fact I let her know probably shouldn't park there I said all I wanna know is what I've done to which she kicked me out That's fine but you can't claim you care about employees and customers safety you A don't know who started the problem and B automatically pick a side due to gender because that's the only context you had coming into this situation absolutely no other information I've got it on dashcam that'll go up on TikTok and YouTube later I think I'm about all set as long as that manager is there. Absolutely no resolution skills just straight to getting kicked out because you don't want to tell the person what they did wrong since you had next to no info