I went in on christmas eve, filled with excitement to get a new bong from these fellas as I had never gone there before. I got a $70 bong from them that had a really nice design, the top piece had gel with a spiral blue tube going through it, the gel intending to get cold but never freeze so you can put the top piece in the freezer. They EXPLICITLY told me that I can put this glass piece in the freezer too, so I took their advice and did it!
Yet... After bringing it home, freezing it, then in my excitement using it once, I sealed my fate. The bong was FLAWED! It had a crack inside on the blue tube! Impossible! I couldn't have done it myself, it was something the workers didn't quite notice and nor did I. I called them, but since they said "Our policy is we don't take back used bongs" They basically tried to brush me off. I tried to converse with them to work out something, considering it was an expensive christmas gift and I can't really buy expensive bongs often except with events like CHRISTMAS.
Well, the one of three who talked to me never gave me his name nor did he treat me with any courtesy on the phone. I'll admit I was heated, but anyone would if this had happened to them and these fellas did not give any care to the fact they sold me a flawed piece. Instead, the worker SHIFTED BLAME onto me, saying it was MY FAULT for buying a flawed piece from them and not SEEING IT SOONER, while then stating that him and his two other workers always check for flaws. He did not want to deal with me, saying his manager was in arizona at the time. I can't tell if this is a lie or not, nor am I waiting anymore for the call as I had never gotten one. Please, please please do NOT go into this place, abandon it. They're not worth your time or patience if they're going to sell flawed pieces, blame their customers, and tell them to just come back and buy a whole new piece at full price with no way to work around it.
Too Long Didn't Read: Leaf Life sells me $70 flawed bong as my christmas preasant then blames me for not noticing flaw. Has "Go F yourself" attitude on phone and robotically enforces policy like a big wig company. 0/10 won't buy from again, just go to a different smoke shop... like... one in a minimall just south of Winco, just sayin'. read more