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    3.0 (6 reviews)
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    3 years ago

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    Advanced E.

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    4 years ago

    Very rude, turned me down to do a procedure because I was nervous the first time I went. I would run

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    Justin Kolnick

    Justin Kolnick

    4.6(10 reviews)
    0.0 mi

    As a physician of some 43 years in practice, I was mortified by the treatment I received by the…read moretelephone staff. Referred in some pain by a dentist, a friend of Dr Kolnick, I knew I needed a root canal. I never got to see him or even the office. The experience of trying to get an appointment was highly laborious, bureaucratic and very unpleasant. The numerous unhelpful, uncaring and ignorant non medical people I had to speak with first left me disgusted and offended. I hung up. The people I spoke with were uncaring, unprofessional, unsympathetic, disrespectful, discourteous, demanding and intrusive. Before I wrote this review, I gave them a chance to have a supervisor call me back immediately. They just did not care to do so. This practice is just to big to be nice. I would scream if my staff answered my phones in such a manner.

    Dr. Kolnick's staff is professional, polite, very friendly, considerate, knowledgeable and…read moreefficient: scheduling is easy and the waiting time short. Dr. Kolnick himself has superlative skills, a calm and soothing bedside manner, and a sense of humor. He is also informative and his explanations are very clear. The office uses the latest technologies: my molar rot canal needed only one session. My root canal was totally painless during and after the procedure. I felt utmost comfort and a blissful relaxation--as if being pampered in a spa. I rate Dr. Kolnick and his office above the maximum five stars in every respect. They are worth the trip from anywhere in the country.

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    Justin Kolnick
    Justin Kolnick
    Justin Kolnick

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    Scarsdale Endodontics

    Scarsdale Endodontics

    4.0(4 reviews)
    4.1 mi

    The endodontist here is downright rude and has absolutely no bedside manner. I came in for an…read moreevaluation for a root canal and was visibly nervous -- shaking, anxious, and walking with a cane. I clearly expressed my anxiety and asked about sedation or gas because I believed a root canal was oral surgery. Her response was dismissive: she said it's "only given to patients with anxiety," while I was near tears and nauseous from anxiety. When I stated I was feeling anxiety and would pay for the sedation, she said they weren't equipped and didn't have it. During the numbing process, she was hurting me and repeatedly misrepresented what I was saying. I was trying to explain that the area was not numb enough to proceed because I could still feel sensation when my tongue touched the area -- not that my tongue itself wasn't numb. Instead of listening, she snapped at me and said, "You're so sensitive!" Yes -- I was anxious, in pain, and scared. That's the point. She also repeatedly made me stand to rinse and spit, which might be fine for most patients, but I was walking with a cane. Bending over a small sink was difficult and slow, yet she showed zero patience. At one point, while I was rinsing, she looked at me with visible disgust and said in a malicious, condescending tone, "You can use the napkins, you know -- they're right there." I was humiliated. She lectured me for being "uninformed," and when I tried to explain my misunderstanding, she became even more hostile. She kept starting and stopping the procedure, repeatedly asking in a threatening tone, "Do you want me to do this or not?" By then, my anxiety had been completely escalated by her, and I no longer trusted her to work on me. I left with a partially numb mouth. I immediately found another endodontist who was kind, professional, and was also a lot more thorough. I also contacted the dentist who referred me to her. I made it clear that she threw him under the bus regarding the filling that caused the nerve inflammation, and that her behavior was rude, unkind, and condescending. I also told her directly that part of her job is to guide and calm patients -- not belittle, intimidate, and escalate fear. This woman should not be working with patients. She is cold, abrasive, and completely lacking compassion. I genuinely don't know how the other two lovely women in the office tolerate her miserable demeanor. Avoid at all costs.

    What an AMAZING EXPERIENCE...Karen (staff) is a super courteous and personable young lady! Dr…read moreBorinos is caring, gentle, and patient. If you need endodontic work done, Plweeeeeaaaaaase, do yourself a favor and come here!

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    Scarsdale Endodontics
    Scarsdale Endodontics
    Scarsdale Endodontics

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    All County Endodontics - Front desk

    All County Endodontics

    4.4(17 reviews)
    5.0 mi

    Just had THE BEST consult with Dr. Park who saw me today for an emergency visit for pain coming…read morefrom a tooth with a root canal that was done by another doctor 5 months ago who couldn't see me b/c he was on vacation. I'm 4 months pregnant and had done extensive dental work in preparation for this pregnancy - an extra cleaning; a scaling; two teeth pulled for a cracked tooth and a failing root canal that couldn't support dental surgery; implant posts drilled; and a root canal (decided to wait to crown the implants post baby) - most done with gas and plenty of novocaine due to a dental phobia that started after a dentist damaged my trigeminal nerve during a botched novocaine injection. So I was extremely disappointed and stressed about a possible infection that would require painful remediation/antibiotics/pulling/who knows what/etc. and that may also be potentially affecting the baby negatively (I've spent my share of time on Pub Med meditating over all the research on how insidious and damaging dental infections are to a developing fetus). But after all that prep, last week, the root canal molar that was done just 5 months ago started to hurt and Dr. Park was able to diagnose the problem (the crown wasn't fit properly which lead to bacteria being able to get into the gumline and cause a gum infection - see X-ray I attached if you are into teeth!), propose a solution (go to a referred dentist - Dr.Jeff Suh, who also has stellar reviews, also in Scarsdale) for a new temporary crown which will then be replaced by Dr. Park during a full root canal restoration following the baby's birth so as to avoid the extra x-rays and stress of doing the full restoration now while still pregnant (plus, I would need gas due to my dental anxiety for the long full restoration procedure and I certainly can't do that whilst pregnant). I just found Dr. Park to be the most thorough, comprehensive dentists I've ever been to - he took time to go over every nuance of the issue, walking me through the anatomy, the issues with the crown, all my options, etc. - all while on an already fully booked busy schedule. I was so grateful. His demeanor has earned my trust and respect and I'm so pleased that I've found a new endodontist! The office is new and each exam room has the latest equipment and is bright, clean, and sunny. The receptionists are super upbeat and friendly, and the dental assistants are also cheerful and very efficient, as well. Don't hesitate to book a visit!!

    I had a very bad root canal recently that ended up with my having to go to the hospital. I soon…read moreafter learned that I should have been given an antibiotic prior to the surgery, as most Endodontists do. But I wasn't given anything until after the surgery. Moreover, there was no follow up even after they were told I was going to the hospital. Never again!

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    All County Endodontics

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    White Plains Dental Care

    White Plains Dental Care

    3.7(25 reviews)
    1.3 mi

    Do not come here. I…read morewas looking for a new local dentist. They were able to fit me in, so I stopped in. They said they take insurance and they were listed on providers that my insurance company covers. WP Dental told me I had to pay for all visits upfront in cash before I could be seen and then they would contact my insurance company. I have never experienced this before and this is very illegal. I went in for a follow up because I had jaw pain. I waited over an hour to be seen and I ended up walking out. I do not recommend this place due to price gauging and lack of professionalism.

    I am extremely dissatisfied with my husband recent visit to this dental office. We scheduled what…read morewas clearly a routine yearly teeth cleaning, which is fully covered under our dental insurance when performed by an in-network provider. We both have been treated at this office before and intentionally returned because they advertise participation with our insurance plan. During this visit, he was never informed verbally or in writing that the dental hygienist performing his deep cleaning would be billed under a different dentist who is OUT OF NETWORK. This information was not disclosed prior to treatment, nor was he given the opportunity to decline or make an informed decision. Only after the appointment did he discover that the services were billed under an out-of-network dentist, resulting in unexpected charges for what should have been covered care. At no point did anyone explain this arrangement, obtain his consent, or provide cost transparency before proceeding. This practice feels deceptive and unethical. Patients should not be expected to navigate hidden provider assignments or surprise billing within the same office especially when they explicitly choose an in-network practice to avoid these exact situations. Trust and transparency are essential in healthcare. Unfortunately, this experience demonstrated a serious problem in informing the patient. It's not the money that we had to pay out of pocket, it was the bait & switch that was done.

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    White Plains Dental Care
    White Plains Dental Care
    White Plains Dental Care

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    Tatiana Borinos, DDS PC

    Tatiana Borinos, DDS PC

    2.4(9 reviews)
    4.1 mi

    I did used Dr. Borinos in my past to do a root canals which I had no problems afterwards. Of…read morecourse, one needs to heal after such procedures. On my new issue of upper left pain, I received fantastic advice and care from Dr. Borinos. My intense tooth pain is gone, resolved. My dentist insisted that I needed a root canal on two teeth. Dr. Borinos did her diligence - her analysis, scoped out what my dentist thought was the problem. Dr. Borinos put me on a treatment plan. No root canal. Pain gone. I feel great. I have no reservation in recommending the Doctor. I have full faith. Too bad she cannot be my regular dentist.

    Don't go to this dentist. Don't sign the credit card authorization prior to your visit. I waited…read moretwo months for an appointment for a root canal. I was surprised that the exam room had a huge plant that seemed to take up too much space. There were leaves on the floor. After examining me for 2 minutes, she stated, "I cannot help you, I only do root canals. Your tooth cannot be saved". As she was walking out the door, she said see my secretary. I was handed a piece of paper and I was old I needed to see an oral surgeon and that the consultation was $75.00. I told them that the only reason my tooth had cracked was because I waited 2 months to see her. I told them to bill me and I walked out. I was not there for a consultation, I was there for a root canal. I found Dr. Borinos rude and the three minutes she spent with me is not worth $75.

    Liberty Endodontics - www.LIBERTYENDODONTICS.com "Quality-Centered, Gentle, Microsurgical Endodontics" Dr. Helen Chiao, Dually Harvard Trained, Board Certified

    Liberty Endodontics

    4.2(10 reviews)
    3.2 mi

    My son is on the spectrum and receives dental care from a local provider that accepts Medicaid and…read morecharges patients nothing. They have performed a root canal on either the tooth Dr. Chiao treated, or an adjacent one, I'm not sure which. Recently, he complained of pain in the area and a dentist at the provider told us that he needed a root canal on a tooth they would have a problem getting to and recommended Dr. Chiao for him. I made an appointment and we went to see her, for what was supposed to be just a preliminary visit, yesterday. As soon as the doctor looked at his X-ray, she discovered that my son had a major abscess that needed immediate attention. Instead of an initial visit followed by a series of treatments, she got immediately to work on him. During the process, she vacillated between the possibility of requiring three visits or powering through the work she was doing and keeping it to two. Ultimately, she completed what she started yesterday and we will only have to make one more visit. So, he was in the chair for nearly 90 minutes for what was occasionally very painful work. I remained in the room with them for the duration of the treatment. Obviously, I can't say from personal experience, but from close observation I can say that that Dr. Chiao was as gentle as she could be and did everything possible to help my son through the procedure. She completed the work she started, obviating the need for an additional visit, which we really appreciated. A day later and my son is pain free. Can't ask for more than that. From watching her work and interact with her assistant and my son and seeing the interim results, I have concluded that she is a terrific dentist. No one wants to have endodontic treatment, but if you need it, she would be an excellent choice and I am happy to recommend her.

    My experience with Liberty Endodontics: Fall of 2021, I was…read moresent to Dr. Chiao for a consultation to save tooth #31 That was (damaged cracked and fixed back in 2016) Within minutes Dr. Chiao claimed I had an emergency situation which required immediate attention for root canal. Her rush in and saying emergency, emergency concluding that I needed a root canal, the situation disallowed me to make a clear decision. I was in her office for over three hours or more which is questionable. After a week the pain intensified so bad that she insisted I needed second root canal on tooth 30# which never hurt me. I never once complained about to my dentist. Dr. Chiao promised me and my mother for me to get out of the pain I needed second root canal. As a result of two root canals and multiple Novocain injections into the gums performed in her office, everything I learned about my Neuropathic facial pain Trigeminal Neuralgia. (Do not allow Dr. Chiao to perform multiple root canals without getting two or three professional opinions. Dr. Chiao IGNORED the fact, all the nerves in my right lower jaw were highly irritated and I needed immediate medical attention, neurologist / nerve medication because I was suffering in terrible pain from the first root canal. Not every patient can take multiple root canals procedures in a short duration.

    Photos
    Liberty Endodontics - Dr. Helen Chiao, DMD, MMSc- Dually Harvard Trained, Board Certified Root Canal Specialist- Westchester, NY- USA

    Dr. Helen Chiao, DMD, MMSc- Dually Harvard Trained, Board Certified Root Canal Specialist- Westchester, NY- USA

    Liberty Endodontics - Dr. Helen Chiao, DMD, MMSc- Board Certified "Root Canal Specialist" in the Tri-State Area (NY, CT & NJ).

    Dr. Helen Chiao, DMD, MMSc- Board Certified "Root Canal Specialist" in the Tri-State Area (NY, CT & NJ).

    Liberty Endodontics - Dr. Helen Chiao, DMD, MMSc- Westchester's Premier Endodontist located in Hartsdale, NY.

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    Dr. Helen Chiao, DMD, MMSc- Westchester's Premier Endodontist located in Hartsdale, NY.

    Leading Edge - endodontists - Updated May 2026

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