Called 3 companies for a quote for my 14' white vinyl fence…read more Syracuse got the job but were 8 weeks out. Elizabeth was fantastic and knowledgeable and promised to let me know if anything earlier opened up. It did, job done in less than 4 weeks. Their norm is a dry pour but I specifically asked for a wet pour, which the team accommodated no problem whatsoever. Job done in 4 hours just in time for summer, looks great. Team cleaned up after job completed. Recommended

They came on time were very courteous and informative. Very careful of my plants and cleaned up…read moreafterward. Love that they are local and the price was lower than others with the same quality of material. I would highly recommend them.

Horrible customer service. Double K installed a partial fence after a tree had damaged part of it…read more After they installed the fence which looked great, I saw that a part of the fence further down became detached. did not seem like a big deal to fix and I called to discuss this with Double K. WELL, both Marissa/Office & Nate/Estimator called and read the contract verbatim and basically threatened to remove the fence they installed if I did not pay the balance. Neither one would allow me to speak with the supervisor of the installation or the owner who was on the job that day. Marissa was beyond rude and I would not recommend this company. I would be very cautious to do business with a company that cannot take the time to discuss the concerns of the customer.

First let me say that the fence came out great very happy with it and quality is excellent. If it…read morewas just that Iwould give them a 5 star review. The reason I am only giving a two is because of the other parts of my experience with this company. I will say that my consultation and Marissa who I spoke with on the phone were both polite and very courteous. My issues stem from 1st when I got my quote and I decided to go with them I was told that they weren't going to give me a specific start date because while they were looking at early to mid August they were pushing jobs up so they saw the job happening sooner. I emailed the company in mid July looking for an update and stated they were 6 weeks out so end of August and end of August it was they literally started on August 31st. Second issue I was not home the day they came to take my old fence out as they called me day of to ask if they could start and I was at work. Well trust me when I say you want to be there every day that the team is there. I have wireless security cameras and one of the workers tried to steal one and was caught on camera with the camera he tried to steal! I told the owner of the situation after they completed the work and he appreciated that I told him about it but didn't offer anything for the attempted theft by one of his employees other than I'm sorry and said employee should know better. Left me with bad feeling.

Major problems after the deck they put on my new home. No flashing, improper installation…read more Substandard materials caused mold and damage. They have told me every week since mid September they will fix it. Still a no show. Hired a lawyer. Check Better Business Bureau for complaints before doing business with them.

From the owner: We specialize in both commercial and residential fencing, providing Wood, PVC, Chain Link, Fence…read moreRepairs, Pool Fencing, as well as Horse & Cattle Fencing. With over 20 years experience, we're a professional fence contractor that offers reliable services in Syracuse and the surrounding area. We have the skills, equipment, and experience to provide you with the outstanding quality you deserve, regardless of the size or nature of your project. We also install ornamental fence, gates, and gate operators.

Best fencing company ever to work with. Christina comes out and does the measurements and then…read moregives you the estimates and sets a date for installatio. then Sam and his crew come out very personable easy-going and very good to work with, their work is simply amazing.

From the owner: Timberline Fence, LLC of Port Byron, NY serves the Greater Rochester and Syracuse areas with fence…read moreinstallation services. Our fence contractors specialize in horse and farm fencing. We are proud to provide quality work at a reasonable price. Give us a call today at 315-246-9089!

I have used this company since its inception. For mowing at first and later for complete…read morelandscaping. they built me a beautiful patio. Gary, the owner, is always on top of things. Scott Manning is a great foreman so we always ask for him. they are worth every penny.

Do not have fencing done by these people. The project wasn't started on time. We got put off three…read moretimes. They didn't properly clean up and we had to have them return to do so. At the last minute an existing fence that was promised to be removed was not removed. Also promised was support poles 8 feet on center, we got 10 feet on center. Several other issues such as loose bolts and sloppy workmanship were all excused under the "unavoidable interruptions" clause in the contract. The building inspector said it was a shabby job and I should think about challenging it but when I showed him the contract he agreed that I'm was stuck with it. Lesson learned here, get everything you agreed on written on the drawing of the plan and have an out clause if they delay a lot.