I took off a star for the service.. the food is excellent, the service is TERRIBLE, the lady at the front, brown skin, big stomach and the lady in the back lighter skin big stomach too.. both are rude.. they don't say hello, and they look annoyed when you say that you'll be making more than 1 order, which is strange to me because I'm thinking more orders means more money which means more business, which is a good thing right??? Even stranger is the sign inside that says "Le Spot restaurant where we treat our customers with respect".. meanwhile right beneath the sign is this woman looking at me like I'm annoying her by being there.. respect... yea right.. a hello would be nice to start.. the owner on the other hand is really nice.. the servers need some pointers on customer service.. The food is great which is why I come back, the tassot and sois pwa noir is always great, the akra, the white rice, the griot, all things that I've tried multiple times and they are always tasty. Advice to the owner, maybe explain to the wait staff that just because their serving food, doesn't mean that their a "bon" there's nothing shameful in being a waiter so lose the attitude. read more

Saying this place is bad is an understatement. The customer service was very poor. The food was mid came out cold and I was so disappointed. I will not be returning this this restaurant. Definitely a waste of money read more

Very tasty meal very reasonable priced. Generous amounts of serving. Quick service fresh and tender. Nice turkey freies turkey. A hidden gem read more

Le Spot - Fried turkey friend chicken black rice - Haitian Near Me - Elmont, New York

Le sport price going up a little bit, but the food remain the best Haitian food in the island.

Le Spot restaurant influxes their pricing on their food. I have proof of past purchases where they charged me $10 for the same meal. It was not an issue to pay but the women in the store began getting rude and disrespectful when all I inquired was there a change in price. Prior to this the ladies inside were having an argument amongst themselves and took very long to even service me. This is not the first time their service has been horrible. The lighter skinned worker who speaks no English and a woman with glasses who I never saw before are especially rude and unprofessional. Seriously do not go there. I am trying to find out how to report them to the Better Business Bureau, so any tips would be nice read more

Le Spot - $13 Turkey that used to be $10 - Haitian Near Me - Elmont, New York

Rude, rude rude! Will never come back to this establishment again, I suppose what they say about Caribbean customer service is right. I came here this afternoon and waited for a solid five minutes for someone to serve me. There were about five workers that paid absolutely no attention and disregarded that myself, and another woman was standing there. Finally, a short woman with no gloves, a bonnet, and looked like she just woke up, came to take my order. She asked me what I would like, I told her, then she puts my container down and walks away and has a conversation, leaving me there confused. I waited another two minutes and eventually left.I have never been so disrespected in my life and highly disappointed in this establishment. You guys will never see my coins ever again!!!!!!!!!! read more

We waited at least 10 minutes for anyone to ask us what we wanted and they didn't. They just stared at us. Then we asked for a menu and ordered. Le Spot Cafe you got to do better with customer service. Let's see what the drinks and food taste like. read more

They are by far the WORST haitian restaurant I've been to. They have very poor manners, very low customers service, the food isn't prepped or cooked correctly. The atmosphere is very unwelcoming and toxic. They should go out of business. read more

I ordered the griot fritay which was good, the legume and rice was bomb too. I'm reading the reviews most is about customer service the food was on point. I ordered thru Uber eats I'll definitely order again read more

Le Spot - Griot fritay - Haitian Near Me - Elmont, New York

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Bro....no! I like supporting black businesses especially haitian black business, because I am haitian. HOWEVER, these people have crumpled up paper for brains because I KNOW THEY HAVE BEEN TO RESTAURANT and rest assured they did not have the experience I've had. My dad even boycotted them and he is NOT high maintenance. This review is validated because I've given them TONS of chances ever since they opened a few years ago Sometimes I go in and I wait for long time (longest was 2 hours) no one was in the front. My dad gotten food there and it's been spoiled or wayyyy too salty and we had to get something else to eat. My experience has always been wrong order, missing part of order, or half empty plate because they "forgot" THE LAST SUPPER (that wasn't eaten) I drove nearly 12 miles to go to le bad spot and after waiting an hour, I go home to realize they didn't finish my food, it's like it didn't make it out the kitchen or something. I called, no answer after several tries the lady said, oh! I'm sori babi" then HUNG UP on me so I drove alll the way back and they wouldn't give me my money back, I don't want nothing free just my money back, I even gave them back the food. The guy argued with me for half an hour because he wanted to refund some of it. So I told him to reimburse me for my gas money and he got mad, then threw the money at me. They always like to blame everyone else like it's busy, or "oh! I'm sori babi" They have a menu but that's bullshit It's like "yap pasew nan jwet" Everything on the menu they don't have. Everything they say they have on a specific day, well they never actually have it. They Literally only have 3 kinds of rice, turkey, chicken stewed and fried. Griot tasso and if you counted your blessing that day you might see fish or legume or even a dried brick of cornmeal. The sleazy men, they have as decor, ya'know to "trash up" the place are always staring, making faces at me, cornering me outside, one even said, "pa bam sausis é bagay fi" (translation: don't give me the sausage that's for the ladies) then he looked me, winked and laughed. DONT GO IN THERE! it's like walking into trumps ANAL CAVITY WITH YOUR MOUTH OPEN. I can recommend some other well deserved places. read more

Poor service. Think just because you're Haitian as well, they can treat you any which way they want. I phoned in my order and without confirming, the girl hung up on me. I go into the store she lied to her boss "I didn't finish speaking to the person so the order wasn't placed." Why lie? You hung up! As a Haitian I love supporting my people and I've boycotted them before so I have no problem doing it again and this time permanently. Matter fact, it will be permanent, I'll start going to Bebe Fritay - a restaurant other patrons who are tired of LeSpot inside recommended to me inside the restaurant. They'll take your order then tell you the people who make the food aren't here yet. They'll take your order tell you come pick it up in 15 minutes, it's still not ready and they're questioning why you came so fast. Never never never again. I don't care how much I'm craving a griot fritalle. read more

Very poor customer service, food quality is questionable, Dept. Of Health should look closely to the sanitation of this place.

This place never have anything they have on the menu, nothing is organized, the people that took our order didn't know if they have any of the food that they are supposed to serve. No matter how to look at it the place is un kept and it looks like they just open the hold in the wall and they are rude and mess up my order almost every time that I have been there this place is not worth it at all I went in at 7pm, I left at 7:54pm crazy long time to get your food, just avoid this place it's not all that great. Plus they didn't cover their faces while hovering over my food and some of the wasn't wearing gloves . read more

You ever walk into a restaurant that serves a particular cuisine and just KNOW the only reason you're receiving bad service is because you're not the same nationality as the people running the restaurant? Ok...walked in at 4pm and walked out at 5:25pm waiting for their next batch of griot. We were told it would take 20 minutes, but like I said, we walked out over an hour later. There were people who came in after us who we later found out ordered griot as well but got their food before us. When we went up to question what was going on, each time we were responded to with attitude and was told that our food will be just a few more minutes. Finally when we were about to walk out, the young lady behind the counter called us over and said our food is ready. Was frustrated but starving so I went ahead and paid for the overpriced food and left. Got home and maaaan - the griot was harder and drier than a crackhead's lips smh. I was pissed. They also charged us eight dollars for a side of rice and beans . We will never be back. Do yourself a favor and go a couple miles down the road to Port-au-Prince read more

Le Spot - Haitian Near Me - Elmont, New York

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I got the fish dinner and akra I did not enjoy it so much.The service was good.A man took my order over the phone and said it will be ready in 15 minutes and I went to pick up the food and it was ready and everyone was very attentive.In my opinion the food was not tasty read more

On Thursday sept 24 2020, i place an order on Uber eats from this place! I wasn't able to go out and get food so i decided to try this haitian restaurant. I order griot (fried Pork) with white rice & beans! This delivery would take a hr too come! My food arrive an they gave me a totally different order! A different combo called Fritaille I'm soo upset because I'm hungry and they mess up my order! Now i called them they want me to reorder something like a beverage so they can send me the right mea! I told them that's not possible because the service fee will cost more than the beverage !! Busy laughing joking in the background.. next time i will stick my original Haitian restaurant that i usually go too! read more

Le Spot - Fried plantains, Sausage & fried pork!! Does this look like white Rice, beans with griot? - Haitian Near Me - Elmont, New York

Very good Haitian food. The rice is always delicious. Recommend chicken in sauce with any rice, griot and plantains.

Love love love fried turkey and fried okra omg so good . Best Haitian food in the area . read more

Le Spot - a variety of food on a counter - Haitian Near Me - Elmont, New York

I'm not Haitian but I enjoy their cuisines. I went here 2 days ago and I was Greeted by a very nice lady her name is Marie. I ordered my food with ease, the service was great. The food was delicious! I ordered griot with rice and peas! I wasn't disappointed at all. I will return! read more

Le Spot - Haitian Near Me - Elmont, New York

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This dump is just that.....a dump!! You'll find garbage mannered people working there, who do not speak a lick of English. They're extremely rude, disorganized and they ABSOLUTELY serve the men and women they know first. It's insulting to say the least. I'm not Haitian but last time I checked, my money is just as green. My fiancee is Haitian and he never has an issue whenever he goes into the their trash receptacle of an establishment. The food is good, but you'll wait for 100 hours before you their attention, let alone what you ordered. The music is way too loud for these non English speaking, ill mannered Neanderthals!! They dress like they're home cleaning. Ladies and gentlemen, do NOT waste your time going into such atrocity, you will absolutely be annoyed. And to think, you're only getting food. I have given them way too many chances but I'm done! Enough is enough. Next stop, I'll be reporting them to the Dept of Health. Sincerely, The Petty Princess read more

I am a Haitian from the community and it pains me to say this but Le Spot is the WORST Haitian Restaurant in Nassau County. They are rude and literally do not give a damn what the customer thinks. I had to wait 20 minutes after placing my order just for them to tell me they have almost nothing they confirmed 20 minutes prior. I was so hungry that I took whatever food they had left (which was disgusting) I thought I could go home and at least enjoy this & be grateful, but then... I realized, one of the only items I originally wanted was missing from the bag. You'd think after messing up my order, not having anything I wanted & then not placing the one thing I did want in the bag, I'd return to the store and receive some type of empathy or customer service... Nope, they literally were annoyed that I even came back & when I expressed that it's bad, they proceeded to talk crap in Creole as if I am not Haitian saying they don't give a damn and I should just shut up already, take my food & go.... Well, that didn't go well for them once I expressed I too, am Haitian and understood everything they said, and all I received was mockery as a response! This place is TERRIBLE & I will NEVER eat there again. read more

Placed an order through Uber Eats and order was cancelled by restaurant. They never called me to tell me they cancelled the order after waiting 90 minutes for food....never ordering from them again...which is unfortunate because this was my first time....you people should be shut down read more

I like the food here, my brother have ordered delivery several times through Uber Eats and the food have been consistently good with no mistakes. So far I ordered boulèt & white rice and sòs pwa and the small goat meat fritaille. They cook yummy Haitian food. The food have lots of flavor and is seasoned well. I got the small size for both that cost $10 and they give a good amount food which you don't usually find everywhere. They also offer large size which is more money but it's a lot food that can be shared. I came back yesterday to get food for boyfriend and we ordered fried fish & bannann fri. The food was fresh and hot and delicious. My boyfriend loved it which says a-lot because he is so picky. I usually order for pick up and the food is at times can be late but the customer service is much better than what you find elsewhere. Definitely happy with this new find during this time and will be coming back for when I want some Haitian food well until I learn how to cook my own lol. read more

Excellent customer service. Real Haitian cuisine. You can taste the authentic spices.

Tried to order Fried Turkey, woman behind the counter couldn't help me to describe to her what I wanted even though I said Turkey in their native tongue and English. The other workers who obviously observed the difficulty did not even try to help. read more

Amazing food, we had the griot, fried turkey and plantains. I loved the atmosphere and the staff were welcoming. The staff changed the music to our liking and were great. I would recommend this place for the authentic Haitian cuisine. read more

Horrible customer service. The fat cows decided to give the steam fish to their friend instead of me. I speak creole you dummy. Out of lambi and everything else. I never got to try their food. I will never return to this spot. read more

I am actually really impressed with the food that I have eaten from this restaurant. My family and I have ordered takeout from here quite a few times and have tried many items on their menu. I can honestly say we have not been disappointed. Keep cooking this great authentic Haitian food and your customers will keep coming back! read more