This review is based on my experience at the cocktail bar. I did not get a chance to dine at the…read morehotel. I'll start by saying the service here was excellent. Dash was an excellent server and very attentive. The snacks they gave with our cocktails were also delicious. The cocktails were good. Of note, in Italy, cocktails are just basic mixed drinks but they were still well made and tasted delicious so that's what matters. They also had an extensive cocktail list which was nice as most of the Amalfi Coast doesn't have an extensive cocktail list. The view here is gorgeous. It is a really nice romantic place or also just a place to watch the sky change colors as the sun goes down. It's a phenomenal view.

This will be on my list of unforgettable experiences. Although I was not on a honeymoon or proposal…read more- I will treasure my stay at Hotel Poseidon and Positano. Service was top notch, the owners constantly said hi to every single one of their guests and everything was ...just magnificent. We got a free upgrade the first night to a suite, beautiful balcony views and large room! They moved our luggage the following night to our reserved room and I loved our view there as well. We dined at Il Tridente the first night and food was superb! Make sure you try their deliza limone! I will never forget my days here and Hotel Poseidon topped it off with a relaxing, beautiful and comfortable stay. They made us feel like family :)

From the moment we arrived at Hotel Miramare, we knew we were in for an unforgettable stay, but the…read moreteam truly went above and beyond to make our trip magical. Upon check-in, we were incredibly surprised and delighted to receive a free upgrade to a Junior Suite. The room was absolutely stunning, perfectly blending classic Italian charm with modern comfort. The views from our private balcony were nothing short of spectacular--waking up to that panoramic, postcard-perfect view of Positano is a memory we will cherish forever. The service here is exceptionally warm and attentive. Every single staff member treated us like VIPs. We were blown away by the thoughtful touches, like returning to our room to find the complimentary fridge fully refilled and the flawless turn-down service already taken care of. It's that level of detail that sets this hotel apart. To top it all off, our dinner at the hotel was spectacular. Dining against the backdrop of Positano's twinkling lights while enjoying world-class cuisine and impeccable service was an absolute highlight of our trip. Breakfast included too!

Extremely unsettling experience at the restaurant…read more The most serious issue: our table being photographed by male staff members appeared to be happening and was witnessed by multiple women at our table. The bartender and a bald male staff member stood behind the white swinging bar doors across from us, laughing and repeatedly looking at a phone aimed in our direction. One of them then raised the phone over the doors. After the meal, I directly asked the bartender whether he had taken a picture of our table. Instead of answering clearly, he repeatedly appeared to deliberately misunderstand ("Oh, you want a picture?"), then became visibly nervous when I corrected him: "No, I mean earlier, behind the door." He laughed and claimed it was "a picture of the view." This made no sense. It was already dark outside, the restaurant lights were bright enough to reflect the interior onto the windows, and the bar area was positioned somewhat far from the windows. More than half of our table was women. It was deeply uncomfortable and, frankly, disturbing. There were other disappointments as well. Our party of six was informed only after being seated that we were required to order an exotic tasting menu rather than being allowed to choose individual dishes. A young female server with glasses was polite and genuinely helpful in trying to work with the chef so our table could agree on a single menu, and she was one of the few positives of the evening. Even so, the final bill exceeded €1,000 for food that was merely average. There was also a simple request to have something served on the side that wasn't, but that was just a small mistake. The restaurant itself is visually beautiful. However, what strongly appeared to be photographing guests, followed by an evasive response when questioned directly, crossed a line that no atmosphere or presentation can make up for. Privacy and professionalism should never be optional at that price point.

We've had the pleasure of visiting the Amalfi Coast on many occasions and have stayed at some of…read morethe best and most expensive hotels. With that being said we are currently on day two of our Positano trip and enjoying the Eden Roc Hotel with a balcony suite overlooking the ocean. I can't give enough stars to the staff, the vibe and feel, the simple reserved romantic elegance of the entire property. The immaculate cleanliness of the room and coupled with the architecture is just enough not too much and each time we leave the property we are super happy just to return again to kick off our shoes and relax inside our quarters. We highly recommend this property to anyone visiting the Amalfi Coast.

Our 4 night stay at Eden Roc was amazing! The hotel itself is absolutely beautiful- modern…read moreamenities with a classic Mediterranean feel. Our room had a huge terrace with a private hot tub and gorgeous views of the coast. We even got to choose from a variety of pillow types to make our stay as comfortable as possible. The staff is phenomenal- so friendly, welcoming and accommodating. They made us feel like royalty! While the hotel is beautiful, the staff is what really sets this place apart. Breakfast is complimentary and delicious, with a wide variety of both sweet and savory items. Their restaurant, Adamo ed Eva, is fantastic and is definitely worth a visit for lunch or dinner. The pool is a nice size but only has 8 lounge chairs and 3 umbrellas on the pool deck. There's more lounge chairs under the covered deck by the bar area. The main beach and beachfront shops, restaurants, etc. are a short walk away. Without a doubt we will be staying here during our next visit to Positano!

Five star property here. I had a hard time finding the entrance while driving in but found an…read morealley about one car width with a security guard. I drove in down a long pathway and was able to park in close proximity to the entrance. The security guard notified the front desk so they greeted my outside. The porter took my bags inside. I had arrived before check-in time so I had some time to explore the property before seeing my room. The garden area outside is very nice! I was told that the hotel would be closing for winter in a few days time and that is was slow. Since they did not have high occupancy, they upgraded me for free from a garden view to an ocean view. After 30 minutes or so the room was ready and I was escorted to see the room. It was quite impressive as there was the room itself but had a "sitting room" next it is so it was basically a suite. There was a door to the balcony that had a table for two and an ocean view. We were provided with a complimentary bottle of wine and a Panettone loaf. The room was nice an had everything except for a coffee maker. There was no hot water pitcher either. The bathroom had a toilet where the seat was not aligned to the toilet which is scary for a man as a pinched ball sack would not be good. This property is right next to Piazza Tasso which is the main square and is surrounded by restaurants and shops. There is a bar onsite as well as a Michelin starred restaurant called Terrazza Bosquet. The restaurant was good and the staff were amazing, front desk, concierge, bell staff and restaurant staff. Customer Service is a big priority here. A few small tweaks needed but was a five star experience!

The hotel was absolutely beautiful and the service was great. It's in a great spot to walk…read moreeverywhere. The view of the river is amazing. They have a nice happy hour glass of wine in the evening. We would have a night cap in the bar in the evening and our waiter was wonderful I just don't know his name!

We stayed at this hotel and loved it. Until we decided to eat dinner at the restaurant during our…read morestay. The veranda restaurant seemed like the perfect place to celebrate our wedding anniversary. However... the experience was very disappointing. The waitstaff was very inattentive overall (awful service), the waitress was rude and our food arrived more than one hour after we were seated, which was 15 minutes later than our reservation. Late in the evening.. not even during peak dining hours. The food lacked flavor and was overall inferior. The prawns smelled and tasted as if they were not fresh. The pasta was thick and flavorless and not consistent with other wonderful food we had experienced thus far. Overall not happy. If it weren't for the beautiful atmosphere and view, there would be ZERO reason to eat here. Do as someone else suggested which was to enjoy the sunset with drinks here and eat somewhere else!

The most incredibly stunning hotel in Sorrento, maybe anywhere! Yes, I know there are a lot of…read morefabulous hotels in Sorrento, but the ambiance, class, beauty, and peacefulness ptouches my soul. And that view! I could live on the restaurant veranda by the sea! Or the patio. Just exquisite with the canaopy of lemon leaves, the marble inlaid floors, the statues, white tables - all designed to not compete or distract from the view! As the name implies, it's so very serene. Definitely on the high end so if your budget can't afford a week, spend two nights here. That's what I did before meeting friends for the remainder of my time in Sorrento. Since the next four days were full of touring different towns on the Amalfi coast, a boat ride to Capri and the Blue Grotto, and Pompei, I joined them at a different hotel that was more affordable since we basically were just sleeping and showering there. But for my first two days in Sorrento when I wanted to just chill and take in the beauty of this magnificent part of Italy, I chose Hotel Bellevue Syrene and I already want to come back!

We really enjoyed our stay at the Grand Hotel Capodimonte. It is in a great location with some…read morefantastic views of Sorrento, has great rooms, the service from the staff is friendly, quick, and always done well, they have a great breakfast, and they are more than willing to help with travel tours, etc. they also have great sitting areas, great pool and hot tub, and business/TV room if it's needed. We talked with other travel acquaintances about their accommodations and did not seem like they were as happy as we with our stay. We will definitely stay here again!

We came here for our honeymoon. The way we were treated was unfathomable. If you want to be treated…read morewith respect and hospitality- DO NOT COME HERE. My husband is an early riser and asked if there was somewhere to get a cup of coffee. They basically told him to figure it out himself. He asked again the next day and they were even more rude and responded with "I told you yesterday no". I was very disappointed in the staff and management and the treatment of guests. The food is horrible for the price as well.

Had a fantastic stay at Grand Hotel La Favorita. The hotel is perfectly located in the heart of…read moreSorrento so you can walk anywhere you'd like in the city. The rooftop pool was perfect for the heatwave the hit Italy while we were there! The staff was so friendly and the daily breakfast was fantastic.

Amazing hotel on the beautiful Sorrento coast. This was our base for four days of an Italian trip…read moreand it was five star all the way. Spectacular rooms, hotel, view,staff, pool, food, bar. It spoiled us for the rest of the trip. Just up from the coast and down from the center of town, it was the perfect location. Walkable to everything we wanted or needed. The staff was just amazing. This place is an absolute gem! . The breakfasts are included and are wonderful.

What an amazing experience! To say my wife and I were pleasantly surprised with the way we were…read moretreated is an understatement! I was last in Capri 20 years ago and it has been my dream to always come back and to show my wife the amazing hospitality and beauty that is Capri/Anacapri. First off, you can call the hotel when you get to Marina Grande to let them know you've arrived and they will send a shuttle either for you and your luggage or just your luggage so you can go straight to the hotel or you can start exploring from the Marina and work your way up. To say we were shocked when we got to La Piazzetta and saw everyone in designer clothes and designer shops as far as the eye could see was an understatement, immediately I got a wave of imposter syndrome and regret of bringing us to a place in which we no longer belonged. Then, we got to the hotel. We got there very early, around 9:30am due to a sporting event happening during normal check-in time which was going to shut down the main road (the only way to get to the hotel) during normal check in hours, to see if we could store our baggage until after the sporting event ended and we could check-in. Not only was that not a problem, they immediately said "we can have your room ready in an hour and a half"! Granted, this was a special circumstance, please don't try to take advantage of their kindness unless it's a necessity. Not being prepared for how high-end Capri had become, we weren't necessarily "dressed the part", my cargo shorts and flannel/North Face fleece surely stuck out to them but they didn't let it show to us. Not once were we treated any differently than the guests dressed head to toe in Fendi or any other designer you could name (believe me, if you can name it, we saw it). At one point, we were leaving for the morning and a staff member asked which room we were in, I misunderstood and thought they were a lost guest because of how well they were dressed and tried to give them directions on which rooms were where (insert face-palm emoji here)! She gave me the Italian version of "oh, bless your heart" more or less, lol. The hotel has a shuttle that runs all day and into the evening to and from La Piazzetta which was such a great perk, it runs every 15 minutes, the drivers were all very professional and friendly! We were greeted each time we entered the lobby with smiles and welcomes and were asked how our day was or what our plans were, how our boat tour went, etc. The entire staff went above and beyond with kindness and hospitality and they don't know how much that truly meant to us both. The room was immaculate! We had a seaside view, you can see the Faraglioni Rocks from the hotel and we could see them perfectly from our private terrace as well, they happen to be one of if not my most favorite things that I've ever seen and I've been dreaming of seeing them again since I first came to the island as a teen. To wake up to and see the sunset with them was a treasure. The hotel has more than one restaurant, we dined at the main one just off the lobby and the food was delicious! The tomatoes in the caprese could not have been more fresh, the mozzarella di bufala was to die for, the seafood was local, dessert was fantastic! We were even given a traditional Limoncello shot with dessert but politely declined as I'm almost 2.5 years sober. This hotel will forever be the ONLY place we stay on Capri and I don't recall ever having an experience that made me feel like that about a hotel. Thank you all from the bottom of my heart for such amazing and kind treatment!

Had a far less than ideal experience. The only redeeming quality was the view. Couple notable…read morethings happened: - To start, our room smelled very strongly of mildew/mold, which we suspected to be from lack of the hotel's regular servicing/maintenance of the AC unit. With lack of servicing, an AC unit can start growing mold spores inside. My bf is particularly sensitive to mildew/mold and it causes him to break out with an allergic reaction. We tried to explain this to the reception staff but they didn't seem to get it. We tried to have them at least clean the AC unit, which they were very slow to finally do and the process took about an hour and a half of us repeatedly going back up to reception to remind them. When it was finally "cleaned," we went back into the room and found that the staff had sprayed a horrible smelling strong air freshener in the room, clearly to try and cover up the mildew smell. The fragrance actually smelled WORSE than the mildew and I started getting a horrible headache. They weren't able to switch our rooms that night since the hotel was fully booked, which I understand, and unfortunately there were no other nearby hotels with availability for us and it was getting late into the evening. So, we slept in the room with the doors open to let the room air out. The staff never once offered us anything for the inconvenience -- when I asked whether they could at least knock off half the cost for the night, they said they couldn't do that and offered us some drinks instead. ??? The next day, they were able to switch us to a new room (they told us the night before that we would get a "nicer" room), and the new room was just the room right next door and felt smaller than the first and was not nicer by any means. Still a faint smell of mildew in the second room, but we were ready to just give up and put up with it. - The second room's toilet seat was broken which was another ordeal to get fixed. - Then we took a look at the AC unit in the second room and what do we see? Mold! Black mold. And we found mold growing on the telephone cord in the bathroom of the room. We told the reception staff and showed them pictures. They just didn't seem to get that mold in a hotel room is unacceptable and a literal health hazard. They then showed us around two more rooms which were fine but we, at a minimum, wanted a refund for the first night for the inconvenience caused, lost time on our vacation dealing with the issues and time spent changing rooms, and most importantly the health hazards posed to us by breathing in the mold. The reception staff person (Vincenzo) began getting more and more upset and raised his voice to us that he was getting impatient with our requests (well, so were we, we didn't want to deal with this on our vacation....). We contacted the booking agency (Hotels.com) and were on the phone with them for 45 minutes to try and get a refund for the first night. To keep it short, at first Hotels.com offered us just a 10% refund ($150). This was laughable and we *eventually* got them to refund us the first night. - We ended up taking a new third room at the hotel. I took a shower in this third room and after the shower noticed a large pool of water beneath the sink. Turns out that water was backing up out of the cleanup because of a buildup of soap scum and hair (um gross). We had maintenance come by to drain it and our entire suite smelled like sewer gas. To top that off, the bathroom has no fan for some reason which is foul, so the smell was stuck in the bathroom. Also, breakfast buffet, dinner, and bar drinks were mediocre. We ate dinner at the hotel one night and had grilled fish which was not seasoned at all and a foul smelling black liquid came out of the head of one of the king prawns we ate. Thankfully, we didn't get a stomach bug. The pasta we ate was good. Again, only positive thing about this place was the view. Will not be returning even if this is the last place available on Capri. The front staff person is also in major need of customer service training. His behavior was unacceptable. BEWARE BEFORE BOOKING!