I've come here a couple of times as the location is near my gym so it's convenient however, I think…read moreit's time to finally let it go. While the staff are all friendly, the service does not meet what I am used to and require. The first time (or two?), I had a pedicure. It was just an okay job. This most recent visit is what makes me want to scream/cry. I had SNS/dip put on my real nails, and the woman who did the service put AT LEAST 6 layers of dip! This resulted in a bulky, chiclet appearing outcome, and quite frankly, I hate my nails!! I expressed my disdain to the woman who caused the catastrophe but nothing could be done. Lesson learned the hard way.

Quickly seated in a very comfy pedicure chair.. great interior design..made me want to feel pretty…read moreand pampered because I deserve it. A wonderful lady who spoke very little English was very attentive. Manager translated so she and I could talk and my many thanks for a GREAT foot and leg rub. Toes were very pretty!

Great find. Comfy, super friendly staff. I'm visiting from out of town so not sure when I'll be…read moreback, but if I lived in Tallahassee this would be my place!

Best manicure pedicure I've had in a very long time. Only $52. The ladies do a great job.read more

I really wanted to love Urban Nails because the location is super convenient and T was super nice…read morewhen she did my nails! However, I got a gel french manicure for a wedding and in less than two days, half of my nails were chipped! I think she might have forgotten the gel top coat, because I've never had a gel mani chip so fast. When I called the salon, it sounded like they were happy to remedy the issue however I wanted, but then whoever runs their online account rudely told me they couldn't do anything and to stop calling the salon. Super, super weird. I would avoid this place.

I have been coming to urban nails for a while now and have only left unhappy maybe once. They have…read moreamazing prices for what they are able to do, and I left the salon today feeling like a princess with this set. I've been doing acrylics for about 3 years now because I have very small natural nails. I'm usually so picky with what nails i really like and how much I'm going to spend on them, but these look just amazing. The service is great, super chill environment, and every employee is super helpful and easy to talk to. Definitely will be my go to salon until I graduate from FSU. Ignore my red cuticles, they kind of get like that the first day but it goes away very quickly!

Was introduced to Sue through my daughter and this has been my go to salon since. That's been at…read moreleast seven or more years ago. Now my sisters enjoy pedicures there also.

So far I really like this place. I came in for a pedicure and a fresh set of acrylics. The place…read morewas very full but I personally didn't mind. Overall it took about an hour and 15 minutes. I showed them a picture of what I wanted and I feel like they did a pretty good job. They don't have a TON of colors but you should be able to find something close to what your looking for. Over all I ended up paying about $75 I think for both the acrylics and the pedicure. Idk if I would get the pedicure from here again cause I feel like you could find a place that does a better one but I would definitely come back to get my acrylics done again.

Great service and people. Nikki always does a great job on my manicure and pedicure.read more

All of the nail technicians are great and I've never had a bad pedicure. I highly recommend.read more

DO NOT GO TO THIS SALON!!!!! Unless you want rude/sloppy service. I usually go to Tony, he is…read moreamazing and always nice. This time I tried someone different because he wasn't available. The tech did a sloppy job, therefore I asked for a soak off and a refund. The staff was extremely rude about it and argued with me about it. They made such a drama scene when I calmly and respectfully asked for a refund. Then after soaking off my nails they changed up and said "we can't give u a refund" Thank goodness a bystander spoke up and said it wasn't right, so they gave me a refund. They tossed a $50 bill in my face and mid soaking off my nails told me to leave I've never been treated so poorly and rude at the salon. Especially the front desk guy he ALWAYS has an attitude. For a $50 fill just go to a nicer salon and get better quality service.

Ok so I actually found out on the day of my appointment with Elly Tran (whom I found on IG and had…read morean appointment with from a month ago) that she works at this place. She doesn't show the address on her page. When I finally found out this where she works, I looked up the location. I saw so many bad reviews about this business treating customers poorly but Elly didn't seem this way on her IG. So I kept the appointment. BIG MISTAKE! I came from out of state for a mani/pedi with Elly. Unfortunately, I never met her. I ended up leaving within a minute of arriving because of the nasty attitude of the gentleman that sat near the door. He spoke to me so disrespectfully, I was just shocked I should've known from the lack of phone manners when making the appointment, that this place would treat their customers awful This nail salon is run like a sweat shop. It is filthy, the workers look scared and overworked and the gentleman at the front was so rude when I arrived, I honestly didn't feel safe. EVERYTHING these other bad reviews are saying is accurate. I saw and smelled what I needed to see within 60 seconds and left. PLEASE BEWARE!

Kiki/Kitty is the best! She is such a fun time and does great work. She will help you pick colors…read moreand different designs if you aren't sure what to get. She's very patient and takes her time making sure that everything is just the way you want it done.

Appointments are not priority over walk ins I came back here twice and still no one took me for 30…read moremins to an hour. after I scheduled appointments TWICE.

Jenny & Ken greet everyone that enters their shop with a welcoming smile. They are wildly talented…read moreand creative nail technicians! Every time i visit the Nail Shop they provide great service and relaxing atmosphere. You should go check them out!!

Was in town on work and found this place on yelp... liked all of the reviews I read so convinced my…read moreco-worker to swing by for a mani and a fill for her acrylics. Super, super nice people, but it was the worst manicure I've ever had. I wish I took a picture yesterday because I am not kidding that I had nail polish all over my fingers. I am not one to make a scene (some may say too nice) so paid the people and left but let me save you from spending the $15. Co-worker went with the fill and polish. Looked really great honestly, but less than 24-hours later it's chipping. Picture is of my manicure 1 day in. Looks very similar to when I attempt to paint my own nails and I have no talent.

Very clean, helpful and professional! I am from out of the area and it was near our hotel. I got a…read moresignature pedicure and it was so amazing great massage etc. Def recommending to my daughter who goes to FSU!

Nail fill bad quality did not have me wash my hands all crusty not happy about my serviceyou can…read moresee the line on the fill not good

I have gone to Royal Nails for almost 3 years. My experience with my nail tech has been nothing…read moreshort of incredible. She is super detailed, kind, remembers what I like and what works best for me and is always working on ways to make sure I get the best Dip nails and pedicures. They have the newer massage chairs that can massage your head, neck, hands and arms and your back all at once. Super relaxing! They offer waters, wine and other beverages (pretty sure I have seen Mimosas) while you're being worked on. My experiences have been so good that I was able to convince my hubby to come in for a pedicure with me. He ended up loving it! Now he actually goes from time to time on his own, when our schedules don't line up together. Lisa, the owner, has always been able to work with my ever changing schedule with ease, she smiles and greeted me by name when I walk in. And I truly appreciate that. And while my original nail tech has moved on, I recommend Anthony for artful and intricate nail work, for sure! He's quiet at first but if you talk with him, you will find someone that is REALLY funny and isn't afraid to show it - I honestly think it makes the time fly by when he is in that mode!

I've been going here for the past 2 years now being a college student in Tallahassee and never had…read morea problem until today. I always get hard gel and have never been charged more than $70 and I always tip. I get the same thing every time, hard gel, almond shape, and one color nothing different today. But for some reason they decided to try to scam me and made me pay $80 which is a lot for a college student. I fought as much as I could about how I've never gotten charged that much and always come for the same exact thing and they just charged me more for getting almond shape which I have always done. Something is not adding up and I'm pissed.