We booked this hotel on expedia. It was rated number "11" I honestly couldn't have had a better experience. The rooms are small and the AC is Ice cold. The mini bar is free with water and alcohol and juices. At night, the garden has low lights and comfy chairs. Free wifi. The breakfast is adorable. We kept feeling like we had to pay! We drank cappuccinos, had bites of Parmesan reg., Nutella, warm croissants, eggs made to order. The staff, at night and during the day, are sooooo kind. They helped us book out train ticket from venice to florence. Chase bank put up a fraud notice and it took half an hour of multiple attempts to buy the tickets and the staff couldn't have been more patient! Last, we ate at the BEST restaurant on rec of the hotel clerk. The restaurant is walking distance ::osteria alla Staffa:: it was epic. Overall, I would stay here again. When we would walk out the first thing you see is a water Chanel with gondolas going by it's so beautiful and cozy. Overall perfect location and close to at marks and the grand canal. read more