I HIGHLY recommend this hotel, simply because it is amazing. Why?
Location: Close to the train station and water taxi dock that goes to/from the airport. It is away from the craziness of the crowds near Rialto/Piazza di San Marco yet it is a very easy walk to those places too. It is also close to great restaurants that are less touristy (like Al Timon and Osteria L'Orto dei Mori and there is no shortage of shops around the area as well.
Room: Our room had everything we needed and we loved the attention to detail! From the very comfortable beds and spotless wood floors, to the elegant design and color scheme of the walls, tables, drapes, chairs... we looked forward to coming back here after a long and busy day! The spacious bathroom was awesome too! After dealing with irritable crowds in cramped spaces and the rain, this hotel felt like heaven. Also, we were in Room 50 (across the reception desk) -- our balcony overlooks the lively busy street but as soon as you close the doors, it is super quiet!
Breakfast: It is included and we loved the spread. There were a lot of choices and they were all delicious. The buffet refills were constant so they are not running out of anything that you might want. The lady who makes my morning cappuccino is very attentive and nice too. She even taught me a few Italian words!
Service: The staff gave us the best service in our entire stay in Italy!! The folks at the front desk gave us a warm welcome and made us feel instantly comfortable and relaxed as soon as we arrived. The checkin process when we arrived in the afternoon was super smooth, and we were kindly given an overview of the city + sites, a great recommendation for THE gondola ride, a quick tour of our room, and general hotel info. They also greeted us every time we come in and they never failed to ask if we need anything else during our stay. During checkout, we were given all the info we need to get to the airport and since we were leaving earlier than breakfast time, my husband and I each received a generous takeaway breakfast bag of goodies and fruits, which we both ate heartily while waiting for our plane to our next destination. We appreciate this so much, Luigi!
Hotel Arcadia really went above and beyond expectations -- all hotels should follow their example in excellence and service, in my opinion. Their passion and pride in this beautiful hotel showed through in all aspects of our stay, and their dedication to customer experience is truly wonderful. They have played a huge part in making our time in Venice unforgettable, and we could not ask for more. Thank you!! read more