I'm sorry to hear about the other reviewer's experience. Because there was only one star I felt I should add my two cents...
My family and I were just here (it is the off-season, right after Christmas). There were a few other families and couples, but it wasn't crazy busy. We had a wonderful, charming, and funny server. The food was amazing. I had the risotto, my dad the duck (it was duck) my brother "Le Big Burger" and my mom a tart. Both my dad and brother ordered their food medium but it was in the med-rare side. Neither complained or seemed to care, but I noticed. My risotto was RICH and TO DIE FOR. Overall, a wonderful place. Arles is tiny and I don't know how restaurants manage without a bad day here and there during their busy summer season. Which is why we went in the off season. We even got parking!
Oh, also--that is too bad about the anti-tourists-not-speaking-French waiter! He should remember that's where the $$$ comes from. Our waiter spoke English and was really charming.
Note:
(I managed a restaurant in the states and have over six yrs of serving experience..but I am not a professional food critic and don't pretend to be!) read more