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    LCS Enterprise

    5.0 (1 review)
    Closed 6:30 am - 5:00 pm

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    7 months ago

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    Triangle Access

    Triangle Access

    2.3(3 reviews)
    1.7 mi

    Playing with people health and lives unchecked and without apology or explanation. Had two…read moreappointments booked For medical transportation that significantly affected my life. Was blown off Friday and promised they would show up for my Monday appointment. Called on Monday to confirm and was told the guy was on his way. When the guy had not shown up by 8:30 I started to call as I was already 30 minutes late to arrive on time They proceeded to block my number and refuse to answer any phone calls. I finally got a hold of someone today and he told me " sir we have moved past it and over this have a good day" even though nobody has told me any reason whatsoever why no one called to tell me I wasn't being picked up I relied on this company to help me get me to a Doctor Who could significantly increase my quality of life and lower my suffering and the best thing they can tell me is " we've moved past it" but never actually tell me why Do not trust your care with these people. They don't care if you're disabled. They don't care about people. They are ripping off insurance and not providing anything close to customer service and certainly not basic human compassion or empathy or anything. I will never get an answer as to why I couldn't get to an appointment that would help my quality of life after being promised an hour beforehand that the driver was on his way. and I hope they aren't allowed to do it to anyone else ever again

    if I could score a 0 I would my insurance company scheduled this medical transportation ride for me…read moreto the dr in Raleigh NC on 10/24/23 I was scheduled to be there at 8:40 am normally I would hear from a transportation company a day before my scheduled date/appointment time I called my insurance company and got the local phone number I started calling at 6:13 am on 10/24 I spoke to a RUDE man on phone number 9194802346 he made every excuse in the book about the time they have down is wrong a driver that wasn't supposed to work on 10/24 and they were on the way they would be here at 7:45 am it's 9:05 am I missed my drs appointment I called back several more times nobody never called back or wouldn't answer the phone if you can't provide a service don't offer what you can't provide SORRY service communication skills lacking with an ATTITUDE

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    LCS Enterprise - medicaltransportation - Updated May 2026

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