I called this company to help with a serious leak in my metal roof. After giving my address to the guy he told me that the company had been to this house to do repairs some years ago. The home is distinctive and would be remembered by a contractor. I was very happy to hear this. Some days later an Olin came by to meet me. As I was explaining the problem to him I noticed all he cared about was looking at his phone and basically ignoring me. I complimented his watch band to try and get his attention and barely got a nod. After a few moments he looked up, complained a bit about the logistics of scaling the roof and told me he would get back to me. I have yet to hear from him so I called their office speaking to an Evelyn I believe, who gave more run around. I asked her to do me the courtesy of letting me know if they would help me, to which she agreed, but never called back and refuses to answer when I call. Now I've wasted nearly a month for a very serious problem with my home. I can't imagine a company that treats its customers like this would be good in the long term to do business with in any capacity. read more