He arrived in good time he came from rural hall I was locked out of car millet street Winston Salem…read moregot job done in no time great work and very nice Man

Very professional and great service. Great to work with all your locks needs and will drive to your…read morelocation very quickly.

Showed up within two hours and met me at my townhouse as soon as I could make it from my main home…read moretwo hours away. Re-keyed the front door lock in about 10 minutes! Great service, super nice couple. Thanks Pearl and Jeff!

I cannot say enough good things about Ability Lock & Key. I was dealing with an estate & missing…read morekeys. I thought I needed a lot more done than I did. They were upfront & HONEST & steered me in the best way to handle my problem. They saved me $$ that they would have made and solved my issues. These are the people you want to work with & can trust. I commend them on their honesty & ethics. I would recommend them to everyone!!!!

Quick response and scheduling! Amazing service and amazing…read moreperson! Very pleased all the way around!

This time it was programing key FOBs for my 2009 Acura TL and 2022 Toyota Avalon. One additional…read morekey and two lost keys. Michael programmed both and they are working well. Price was reasonable for all three fobs.

Everything went well! He was pleasant, knowledgable and thorough. My door is smooth and the lock…read moreis very easy to use. He also took the time to make extra keys.

Matt Childress with Blue Ridge lock and key was recommended…read moreto me by multiple people. I contacted many Lock smiths & dealers and kept coming back to Matt. Glad I did! He came out and made a key and Fob for my car quickly and reasonable. He is a super nice Christian guy I highly recommend!

So I needed a locksmith - Normally I ask a couple trusted friends who they use but no one had a…read moretrusted lock guy. I had a large project with 11 doors and needed new mechanisms and 8 dead bolts placed. I looked around online and all of these sites pop up that look like lead generation sites or some companies had sites that didn't load fully. I decided to check out Yelp and even that failed me with minimal reviews. But I came across an ad for a guy standing in front of his work van - local number on the side - so I called. Brad quoted me a price over the phone based on my description. He actually even made some suggestions on mechanisms he could swap out versus buying all new lock sets. He did all of this without knowing my name. I called him back a day later and He had me send him pictures of my doors and code on side of key. He texted back in forth with me on my options - cost difference for different quality and what he suggested. He does not up-charge the locks and simply charges a $50 service fee and an hourly based on his time. He rushed to complete my job in a day after we had a break in. Brad is the guy in the pic and the guy that will show up to do your work. He didn't leave a trace of dirt and was able to fix a couple other lock issues by moving plates and cleaning mechanisms- a great guy and company to work with. Through his suggestions and hourly rate I actually saved about $300 in what I might have spent if I replaced all of my door handles versus just the mechanisms. Brad was polite and well mannered but most importantly he was honest and has spent his life as a locksmith. He took over his dad's company and stands behind his work. Since I had trouble finding a referral to a good locksmith in the area I wanted to make sure I left a review of my experience to help others. I would recommend this company to my family, friends and coworkers. I was happy to support a local company with minimal overhead costs knowing he uses his earnings to support his family. My wife was home with him all day while he did the work and she was comfortable having him in the house. When you have a guy installing locks to protect your stuff you want to trust him and feel secure afterwards - Brad accomplished just that.

...Called about having key made for r v compartments.. I was abruptly cut off with him saying he…read moreonly did automotive keys....DUH then what is listed as services on this site is an illusion.

Came quickly & was very nice. I called him at supper time & he still came since I was locked out…read moreof my house. I would definitely use them again.

Price was excellent! He showed up on time and was very friendly. Had the job done in 15 minutes. I…read moream very pleased with this business!!

I locked myself out of my house early in the morning. Jeff answered my call right away and after he…read morearrived at the house, he had it unlocked in less than 5 minutes. He was very friendly and very communicative. I'm saving his number hoping I'll never have to use it again! Nice guy.

Jeff cut, and programmed my new Ford Ranger Key (2000 model) that I recently bought from EBAY. He…read morealso made me a key for my door, which was nice. Jeff mentioned that only about 70% of the programmable keys that he tries to program, will actually work, so be careful and make sure the source is reputable.

We were stranded on the side of highway 74, no luck with AAA sending a tow within 3 hrs. It was…read morecold and dark. We called Ultimate Towing and spoke with a wonderful woman, Maryanna, who calmly talked us through, and was able to get a tow truck to us very quickly. Gage showed up, found us, because we weren't sure where we were, and flawlessly got our car and us back to Mount Airy. We are so grateful to this company who was there in our time of need. We will use them again if the need arises. Also, the charge for the service was very reasonable.

Title: Paid $1,600 for Tow - Our Truck Came Back Damaged & They Took No Responsibility…read more Review: On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery. We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

A old-time hardware store on Main Street in Mount Airy, a.k.a Mayberry. Nice to browse all the…read moregoods.

Richard and Conrad are super professional. Im so thankful I called them. Richard really knows his…read morebusiness. I have a Pella sunroom door handle lock that had to be repaired and not easy to find a knowledgeable locksmith. Highly recommend.