I tried to ship house keys to Canada. I went to LBC, they said they would check to make sure they this was an acceptable item, which they confirmed was. They provided a packet I taped the two keys together and inserted them in the packet. I got a tracking number and checked it and it was updated to confirm the item was received at their warehouse and then handed over to their delivery partner DHL. The tracking said delivery to TIE-UP. I waited a couple days and then decided to find out what this TIE-UP referred to and why no update. They told me that the package was in DHL possession and would be updated when the package was on a flight out. Nothing happened so I called them again. They said they would escalate the matter and that I should call back. Finally 9 days after I dropped off the package it said it was back at their warehouse. I called and they said DHL had refused the package because it was in the wrong envelope. FFS these people are as incompetent as it gets. I was then told I had to go back to the drop of store to get them to retrieve my package. It was put in a document package and thats why it was refused. So what the price would have been the same. This is just the worst customer experience that I have ever had. Fuck LBC and Fuck DHL. read more

My mom and my dad moved out of their respective provinces and into Metro Manila, so we have our fair share of relatives from Mindanao, specifically Davao and Cagayan de Oro. My older brothers, when they moved out, also moved out of the Metro, to places like Japan and CdO again. When we have to deliver some forgotten clothes or we decide to surprise them with some treats you can only get in Metro Manila (like some clothing brands not yet available in the province), we use LBC. There are cheaper options, to be sure, but LBC offers professionalism that you can't avail of elsewhere. I'm particularly fond of the online tracking features, which allows you to find out where your package is when you take note of its tracking number. When important documents are concerned, LBC is the sure, safe choice. Also, it's really convenient how you can pay your other bills here, which is what I do to avoid the long lines at other centers. read more

LBC is the most popular and biggest courier service in the Philippines and I can think of so many reasons why. LBC never fails to satisfy me. Its price rates are obviously higher than other delivery companies out there, but they always make it a point to deliver your things safely and on time. It's reliable and efficient, unlike other courier services out there. I started using LBC when I got a tampered box from one of the companies I used to trust when it comes to these things. It also came in one day late. I won't be mentioning its name because it's totally unnecessary to shame them even more. I also decided not to complain because the package inside the box wasn't really damaged. Anyways, LBC is also known for their overseas remittance services and international freight, so if you need something important delivered, make sure to contact LBC! It definitely deserves its name as the "Hari ng Padala"! read more