My day was going great until I took a shower and noticed that getting hot water was more difficult…read morethan usual. I took a look at my water heater and saw what I was afraid of; a pan full of water underneath it. My day got worse as I called around and got quoted some outrageous prices. But that evening, I spoke to Miguel from Rapid Water Heater. I texted pictures of my situation and he quoted me a far more reasonable price than anything else I had gotten. He also said that he could be at my place the very next morning despite the fact that I'm in Escondido and he's in Chula Vista. The next morning, he shows up and replaces my water heater with a good quality Rheem heater quickly on a miserably hot day for the price quoted. No upsells, no bait and switch and then he cleaned everything up. All in all. a very smooth experience. If I ever had water heater issues in the future, I would definitely call Rapid Water Heater first.

Our tankless water heater stopped working late yesterday. I called Miguel based on his company name…read moreand stellar ratings. He answered himself, even though it was after hours (6:15pm) Said he could have a tech out 9am today. As promised, an experienced and thoughtful plumber arrived on time, and diagnosed our system after looking thru all the digital alerts. He said it just needed a thorough flushing and cleaning. We were thrilled that within one hour we had hot water in all our spigots again. If you want someone who is professional, knowledgeable, and capable of immediately solving your water heater problems, please don't waste your time at any of the other common and more prevalent names out there. Miguel is the only guy you wanna call, I promise you.

Great company to deal with love these guys. Highley recommend them as a company def check them outread more

We had a leak from our old water heater that our downstairs neighbor alerted us to a couple of days…read moreago. After we shut off the water, I got to looking for a company that could come out ASAP and resolve the issue. I called WHO around 5 a.m. and they had an overnight messaging service person who took all my info and let me know that I would get a call after 7 a.m. Around 7 a.m. I got a call and was able to set up a same day appointment. The folks on the phone were nice enough and professional. I was thrilled that someone would be coming out soon. We were alerted via text when our technician, Francisco, was on his way and he called to let us know when he would be arriving. Around 10 a.m. he was onsite and ready to assess the issue and give us a quote. They say free estimate, but I`m sure they still charge a service fee if you don`t end up agreeing to the quote. We agreed to the quote even though we didn`t want to( I mean..who WANTS to pay for a new water heater? haha). Anyway, Francisco explained all the parts and labor involved and was very informative about what each component was for and why, which we appreciated. Estimate signed and away we go. Francisco worked quickly and efficiently. By 2 p.m. we had a new water heater and the tech was cleaning up and ready to go. The job was quicker than we thought, which was great, and even though he said to give the water about an hour to heat, we tested it before and we got nice, hot water quickly. The new unit looks so fresh and new and everything went well. We were given a 2 year labor warranty, so that is a nice assurance. All in all, a great experience. I do want to go over pricing because while every scenario is different, I like to be transparent. A lot of people will say, "This is what I was quoted for XYZ" or "I ended up paying such and such amount less than other companies". We had an old unit(about 25 years old), we live in an upstairs condo unit and our water heater is on the balcony in a closer(location of the unit is all considered when quoting). We needed a new water heater(40 gallons), obviously, some new piping(portions, not full), a drip pan, some other bits and bobs(that weren't that expensive) and you are paying for the labor and expertise of the tech). We ended up with a $3000 bill for this service. AGAIN, every situation is different, but I do like to give the Yelp community a run down of my situation and pricing so that they can make informed decisions. As mentioned above, a great experience and we are back up and running with our hot water. I will update if anything significant happens.

Can't say enough about Yuriy. Very helpful and explains everything he is doing in detail. He helped…read moreme set up a new gas line underground and also help me install fire table in my backyard. Both services at fair prices. Highly recommend.

Yuri and his team were honest professionals who not only got the job professionally done but also…read moredid it with a reasonable price and quickly.

We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

They replaced my 25 year old HVAC system. It is so efficient! I'm thrilled. Very nice people to…read morework with and thorough workmanship. Would recommend them 100%!

I would like to update my experience the tech did claim he changed my capacitor, then claimed I had…read morea leak in my refrigerant... then kept trying to push me to change the whole AC system for 4-5 k then gave me quotes for 12-13 k. When the real issue was the capacitor! Which is only maybe 50 bucks at any hardware store. He tried to keep me away from the only true issue. See pics for proof But I will say this the owner contacted me and apologized for this awful experience. I really appreciate and respect that. He offered to reimburse me for this experience and I respect that. He looked into the issue and he took accountability and that's not common. So I really appreciate how this situation was handled. I will still warn everyone to always get a second opinion and be careful out there. I will be giving them another chance as long as this situation never happens again.

Once again cal Plumbing saved the day!! This time superstar Ruben came in to fix a water main leak…read moreat my rental unit. Upon arrival he investigated the source of the leak and determined it was the main line coming int the house. He quickly developed a plan started the quote and communicated all the details to me. I agreed and work got started the same day and water was back on for my tenant the SAME DAY!! Clearly this team doesn't make excuses, they just get the job done!! Needless to say the work caused quite a mess in my driveway but by the time everything was said and done you wouldn't know it because the cleanup was superb. Thanks again Ruben and California Plumbing for being so trusted and dependable!!! Kindest regards, Louie Monterrey

Benji was amazing. He took his time installing my kitchen sink, and it looks fantastic. He provided…read moreexemplary customer service, making sure everything was working perfectly with no leaks. He even cleaned up after himself. I truly appreciate his workmanship and professionalism. I'll be sharing my experience with friends and family.

Our last plumber messed up the line going from our dishwasher to the water supply, so we have not…read morebeen able to run our dishwasher for several years. We use it as a dish rack (token Asian family style). BB wanted to get a new dishwasher, since the old one had become nasty from not being able to run it. We also needed a high loop to be done, since we do not have an air gap. She also wanted to change out our white kitchen farmstyle sink for a black one, which would hopefully lessen her OCD. We would also change out the sink fixtures at the same time to gold ones. Our previous plumber gave us a quote which almost made me pass out from being so high, so I asked around and my close acquaintance referred me to Joe with Original Plumbing. I contacted him with my project, and he promptly got back to me with an itemized quote. The pricing was very fair for the scope of work. I contacted him again to schedule an appointment for the next week. Him and his employee showed up on time. They were respectful, courteous, and extremely competent. You can tell Joe is a master of the craft, and he let me know he has been a plumber for 20 years plus. It definitely shows in his work and the pride he takes in it! He completed everything and we couldn't be happier with the results. I already have another project lined up for my bathroom and will be using Joe exclusively from here on out. I would highly recommend him to anyone who needs plumbing work done!

I was required to get a Moen Flow valve installed in order to get carried for home insurance. This…read moredevice comes with a supposedly *free installation* that is booked through a phone app called Frontdoor. Frontdoor cancelled my appointment for installation and said they won't have availability for another two weeks. So I called Moen to get a listing of authorized plumbers and will request a reimbursement for the installation from Moen (thanks Frontdoor for not doing your job). Apparently I am better at booking appointments than they are. Maybe I should apply to work there? Although I am partially covered up to $300 by Moen for reimbursment, I had to go a little over to book Original Plumbing. In comparison, a competitor quoted $500 more for the same service. In all fairness, Joe had to do a little extra work to make sure that I would be compliant and not have issues with Moen in the future. That alone is a life saver giving me peace of mind. I already had to get a power outlet on the outside of the house installed for this supposedly *free* device (after purchase) that is costing me a fortune. But at least Joe and Original Plumbing helped keep my costs as low as possible and I should be in good standing with my home insurance coverage. Joe was friendly, professional, knowledgeable, and patient. I am happy that I chose him and it is nice to finally not have this nightmare project looming over me anymore since he completed it successfully.

Here's a polished version that keeps your tone while making it clearer and more concise:…read more Good afternoon, Mr. Fernando did an outstanding job servicing my son's condominium. He was prompt, professional, courteous, and completed the work with excellence. When the job was finished, he made sure the work area was clean, reviewed the invoice with us line by line, and explained the service warranty. He is an outstanding plumber, and I highly recommend him.

The absolute worst job I've seen from a technician. They failed to put our shower trim back…read moretogether or caulk the areas the worked on. They took advantage of my fiancée who was home alone and took $200+ for a half ass job. So incredibly disappointed and shocked by the lack of professionalism.