My husband passed away a year ago and I waited on purpose with my review to have a clear mind…read more Arranging his cremation at this funeral home was horrible. No one offered condolences - it was only about how much can you spend and how will you pay. I was asked about the body fluid of my late husband - which I thought extremely rude. He was a very sick man. The make up of his body was bad / he did not look peaceful - Like he did shortly after his death. Some funeral guests doubted, that it was his body at all.

If you want the most unprofessional and the least compassionate funeral home than by all means…read morechoose this one! If you want them to pry a wedding ring off your dead mother during you saying your last goodbyes than choose them. My mother inlaw was married for a very short time her death was unexpected and she was married to a drunk the funeral director actually came in during the viewing with my husband crying over the casket to get her ring couldn't even tell him to wait until after the service because the POS wanted to get drunk instead of stay through her service unbelievable!!

Pete and Tim went above and beyond to make a difficult process as smooth as possible. My brother in…read morelaw passed in another state, rather than make us jump thru hoops and tackle red tape, Tim handled it all-transportation, fees, and scheduling. Pete ensured the flag ceremony was respectful and dignified. After calling and speaking with other funeral homes in the area, Pine Rest had to most economical option and seemed the most willing to help us with the paperwork and headache of transporting him back to Alabama. Would highly recommend.

Landscaping is terrible very little maintenance. The access roads are always washed out. Trees are…read moreovergrown to where you have to be careful if you're in a truck.

If I could give the zero stars I would. I unexpectedly lost my beloved husband July 23. He died…read moreof a head injury from a fall at home. He was sent to the coroner for autopsy. I was not allowed to see him at all. Finally he was released to the funeral home. We were planning to have have him cremated per his wishes. The people at the funeral home gave us an "appointment" that we could see his body. When my daughter and granddaughter, and I arrived, I was desperate to see him. I was told no, we had time do the paperwork first. She meant pay. She seemed to be intentionally stalling and dragging out the paperwork. I got very upset because all I could think about was telling my beloved husband goodbye and that I loved him one last time. She walked out and told me that she couldn't deal with me. Well, I'm sorry but the hurt feelings could have been avoided if she had just let us see him FIRST. Then, when the paperwork was finally finished, she told us we had 10 minutes. I told her that the man told us over the phone 15 to 20 minutes. It was for "ID only". She pushed a paper across the table and told me to look right there as she pointed, this is the policy. I just burst into tears. She led us back to the room where he lay and let us in. We stayed with him for a while, said our goodbyes and then we left. Losing your mate if 36 years, unexpectedly, to a horrible accident, and having him taken away to the coroner is awful enough but to be treated like we were at this funeral home, no compassion at all for the newly widowed wife or family. I wish we had never even heard the name Hughes funeral home. I strongly recommend people, that you start planning now and avoid this funeral home. My husband and I were new to the area and had no idea. When you are in a business where people are devastated by the loss of a loved one, you dont add to the pain which these people did.

The Hughes family and their team took wonderful care of us after the passing of my father in law…read more Their care and service is personal and genuine! You won't regret letting them help you walk through one of life's most difficult moments!

Excellent customer service and care from this funeral home. Katelyn went above and beyond services…read morefor me today as I requested help with my mother's ashes. Her professional curtesy was so very much appreciated during my time of sorrow.

My father passed away last month, and I was overwhelmed with the idea of what to do next and where…read moreto even begin. I knew he wanted to be cremated and placed in the memorial wall at the Barrancas Cemetery in Pensacola NAS. So I did a Google search, I saw that this place was the closest funeral home to NAS that was open, and I figured that they've done the Barrancas thing before, so I called them. What followed next was service that was so wonderful that it took a huge load off of my mind. During our initial meeting, everyone was so kind and delivered customer service like Chick-fil-A employees. They have different service packages based on the amount of life insurance there is, which is actually pretty nice, because you don't even get bothered with seeing the various boxes or flower arrangements that you can't afford. I hate to talk about it so nonchalantly, but it was like building a burger at a gourmet burger restaurant. We just went down the list checking off stuff together. The box, the flowers, the prayer cards, the catering packages. It was really easy and nice. They will take your photos, digital or tangible, and add them all to the slide show at the service for you. So you don't have to worry about scanning them all yourself. Also, side note, if you have some real photos that you've been watching to make digital, just give them a flash drive during the photo process and they'll put them all on it for you. So nice. The actual service itself went seamlessly. We showed up and everything was set up perfectly. The priest we hired did a good job, and the funeral home was able to coordinate wonderfully with the full Naval honors that he was given due to his service. The catering was laid out for us and the staff there was going around asking everyone if they needed anything, taking trash from us, and just being super helpful in general. Overall, this place was perfect. I couldn't imagine them going anymore above and beyond for me and my family during our time of turmoil. If you're looking for somewhere to go and you're reading this review, call them. I vouch for them.

dawned on me about three days into hospice what the outcome would be and although i had counselled…read morethousands on the same thing had no idea what to do when i found my family member not alive anymore. called Todd and a few others to get prices and details on what service i would need to purchase. Todd came in with the best price but also told me how to save even more, had to do a lot of the leg work myself but that was part of the goal. he enabled my mother to have a dignified transition without a lot of the added-on costs of unneeded services. todd was at least 40% cheaper in initial package costs, he was compassionate and when i needed him he was there for me and my family member.

I wouldn't use this service again if my cat died. My mother died in June and was cremated. My…read morefather passed in Aug. and was buried at the National Cemetary in Spanish Fort. On the day of my dad's burial, I asked if Todd had put my mom's remains in the casket with my dad. He told me he didn't have my mom's remains. After talking to my brother, he told me he had handed her remains to Todd personally. I told Todd this and he wanted my brother to look in his car to see if they were still there. I told him NO he had them. He then looked again and discovered they were in a Cabinet, that his wife had put them in there by mistake. Then he messed up the address for my dad's death certificate and it took 8 weeks to get. My brother set up an appointment with him to pick up the certificates after Todd had supposedly fixed the problem. When my brother arrived at Todd's office, Todd was late and asked my brother "Can I help you?", to which my brother said, "I talked to you on the phone and made an appointment to pick up my father's death certificates 15 mins ago". Todd did NOT have the certificates and my brother had to go to the health department office and get the situation straightened out himself. Needless to say an all-around bad experience with Todd Cason.

Our family received exceptional care from Tracy Morton and her staff. Dealing with the death of a…read moreloved one can be daunting and Mrs. Morton helped us navigate uncharted waters with grace and professionalism.

She and her staff are very rude..They treated our family as if the service was free. I will not…read morerecommend her to my friends and family. The atmosphere is cold and unfriendly.Stay away¡!!

This is an interesting cemetery. The sign on Fort Morgan road says this cemetery was established in…read more1850, yet it is still an active cemetery. There isn't a name plate on the gates but it is straight down, Miller Cemetery Road. I am not sure who the caretaker is but the grounds needs some maintenance work, ie TLC. Several head stones are tilted and grass is over grown along the grave outlines. I found it odd that the "Miller" cemetery had very few Miller headstones in it but only a family knows who married who way back when. It's neat that the cemetery is off the beaten path and rather secluded, other than the trailer just to the right of the main entry.

My spouse passed away and I used Harper Morris. The staff was exceptional, great with communication…read moreand follow up! I especially want to say how amazing Lori Compoi, Funeral Director was. They all made this process as easy as possible for me and my family. I would highly recommend them.

It's so difficult to deal with the death of a loved one and not knowing what to do. We were very…read morefortunate to find Harper-Morris Memorial Chapel in Pensacola. We were so grateful for their compassion, kindness and direction. They did everything we requested for my brother an more. We could not have gone through this process without their loving and caring staff.