Ramiro (owner) was great. He Picked us up curbside at lax (and they have an option for meet and…read moregreet inside for additional cost). We needed a car seat which they were able accommodate. Our ride was smooth and safe. We'll definitely use them again.

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

5* Plus On time, great recommendations, great conversation…read moreand did exactly what he said he would do. I would highly recommend!!

I called to make a reservation. They were recommended by the hotel staff at the hotel where I was…read morestaying at and I was quoted one price. When I called to reserve the ride the quoted me another price which was more expensive! The individual that I spoke to was very sarcastic and rude. I found them to have poor customer service. I chose to use Lyft instead.

We had a very positive experience booking our transportation to/from LAX with Flat Rate. It's easy…read moreto book online and the pricing was fair. Both of the drivers we had were professional and communicative, and the cars were clean and comfortable. We added on the Meet and Greet service when we landed back at LAX, which was well worth it. The driver met us at baggage claim and helped us with all of our luggage. Highly recommend!

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

We were impressed - easily one of our best experiences with a hired ride…read more Our driver, Johnathan was a true professional... picked us up right at the door - loaded our luggage and took us to the hotel... give them a consideration on your next trip to LAX airport

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

So easy and very responsive service. Mark and Louis were very attentive, courteous, and kind!…read moreFamily friendly, prompt, and excellent service - I would definitely consider Thomas Transportation for all my travel needs!! Thank you for making our trip smooth and stress-free! Traveling with a little one can be hard - thank you for making this part of our trip to and back home from LAX so easy!! Email correspondence was fast, informative, and very reassuring- thank you Bill, Sam, and Leo!! I appreciate all of you very much!!

I have revised my rating based on the representations made by the owner. It bothered me that no one…read moreresponded back to my review, directly, asked for on my return, and accept the apologies for the service I received, and their claim that they never did receive my review to them directly. Regarding having no water, I still believe that one should not have to pay for upgraded Service just to get a bottle of water on the return. I have received bottled waters for many a trip. I take on Uber as well as other Airport transportation.

I contacted numerous shuttle companies to obtain a quote for transportation to LAX for a group of 9…read morepassengers, including adults and teenagers, plus luggage and one bass drum. I was quoted prices from just ok on the high end to WHAT!! Are you kidding? I was desperate and continued searching for other options here on Yelp. I found Airport Rides and read the positive reviews, so I requested a quote. Within two minutes of sending my quote request, I received a phone call from a gentleman named Anthony. I provided Anthony with pertinent information, including the date, location, number of passengers, luggage information, and return transportation details. Within 15 seconds, Anthony provided me with a round-trip quote, tax, and tip for his drivers, which was hundreds of dollars less than what other shuttle companies had quoted me for one-way transportation. I had to confirm three times during our phone conversation whether there were any additional fees, since his price was sooo much better than anyone else's. Anthony advised me that he was the owner of his new shuttle company and that, as a new business, excellent customer service and competitive pricing were the keys to its success. I agreed to the price, and Anthony directed me to please make the reservations on his website, which I did. Within minutes, I received my email confirmation and a follow-up phone call from Anthony, thanking me for the business and the opportunity to transport my family and friends. Needless to say, I am thrilled and grateful to Anthony for the GREAT customer service and for saving me hundreds of dollars.

Great experience with this these guys! The driver was friendly, punctual, and professional, and the…read morecar was clean and comfortable. Everything went smoothly from pickup to drop-off, making the airport trip stress-free. I'd definitely use them again!

We needed a ride to and from lax that included a car seat for our toddler. Our options doing it…read morecheaper we're limited as in didn't have anyone to give us a ride. We considered leaving our car at lax but parking prices were around the same price. So for convenience of not having to park and take a shuttle to lax from the parking lot didn't sound better than paying and getting a lift. I'm all honestly, I would use this service again. At first I had anxiety because I had to do a quote and didn't actually speak to someone verbally. It was all through email and the site. Email replied for the quote was quick (check your junk mail), I had to ask a question to confirm a car seat and received a reply the same day. Our driver Matt text message the night before which gave me piece of mind. He was very accommodating and nice. I even asked him if he was available to pick us up earlier (you know anxiety with traffics/ traveling with a toddler) and he replied right away. It was a smooth easy drive. We paid using Venmo since their credit card system was down. All in all Matt was professional, prompt, easy to work with. I would definitely request to have him drive us again if available. The van he drove was more than enough room and the car seat worked fine. So yes, even with the price, I give this five stars bc it eased my anxiety on traveling with a toddler and needing a car seat. Made the experience traveling for the first time with my kid a great one and made me feel like we could travel more now.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

The nicest Happiest guy picked us up and was so interactive with my kiddos. It was a wonderful…read moreexperience. Great, save driver and then picked us up from the airport when we got home. Our flight was delayed then our baggage's were even later. Our original pickup time was 7:55pm and we didn't get to the shuttle until almost 11. Him knowing I was traveling with little ones he covered to let them come and wait in the van until our baggage's came. You don't find that kind of service anywhere!! Thank you so much Happy Shuttle and Rich!! We will definitely be hiring you the next time we travel. Oh yes and we were able to rent 3 car seats/boosters for the little ones as well. Easy to book On time Convenient Great communication Very personable Entertaining Great price Thanks from the whole Family!

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

Great experience from first contact. Very responsive, clear communication and first rate service…read more First time using this service - used them for an early pickup from home to LAX. Driver arrived early and was at my house ready to go before we were. Second leg of our trip involved a late pick up at LAX to home. Driver was texting and waiting for us at the airport parking lot before we arrived- our flight was 30 minutes early. Overall, service was first rate. We will definitely use them again and we would recommend them to our friends and family. Sometimes we are skeptical of great Yelp reviews- but for us these Yelp reviews are well supported through our experience.

Use Mas private car services for several airport trips. Picked us up on time and got us to the…read moreairport. Will definitely use again.

Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

This was our first time using Xpress shuttles and we will be using them again!…read more Adam showed up on time, took us to LAX and it was a smooth ride and good conversation. The vehicle was clean and I felt comfortable with Adam and his driving. We will be using them again.