I have been bringing my cars to Davidson Auto Body since they opened the doors in 1985. The…read morecustomer service is excellent! From the loaner car (a 2010 Honda Accord) to daily updates with photos on the progression of vehicle repairs. Our car was repaired in timely manner and returned to us in perfect condition! Thank you to Heidi, Andy and the rest of the crew! Hopefully we wont be back for awhile but you never know.

Heidi was such a sweetheart and helped me out with my non pressing matter! I love that they took…read morethe time to speak to me and provide me with the information I was looking for! Excellent customer service! Thank you Heidi and Andy!

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

LIES to customers on how Insurnace works, encourages them to leave their Insurnace company because…read morethey won't approve their ridiculous estimates bc labor is damn near double the industry average. I'd never recommend them to any family or friends. Disgusting business.

Great experience at Ohare/Accurate. Phillip walked me through the process. He was very patient. My…read morecar is 5 years old but after they were done it looked brand new. I highly recommend them.

They repaired my wife's car did a great job, I called them back because of a concern and from the…read moreyoung lady on the phone to the I assume was a manager Pat was a great experience they took the time to listen and walk me through what I didn't understand. They were extremely friendly and helpful it's rare to get people like them nowadays. I will only be using them and referring anyone that ask to them as well. It was a breath of fresh air on how easy the experience was and how quickly Pat handled everything.

I would give 10 stars if I could! Bob did such a great job on my vehicle and got it done very…read morequickly!! Highly recommended!!

Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

Highest level customer service I have experienced with the auto industry. Above and beyond…read morecommunication. Did not expect the car to be completely detailed head to toe on pick up! Mack and the team did an amazing job with repairs and speaking to insurance.

If you value honesty & integrity, you've come to the right mechanic!…read more I recently encountered an issue with what I believed was a bad battery. Needless to say, a winter weather advisory was underway, with freezing conditions, and my car wouldn't start. I checked a few places online and then recalled a co-worker had mentioned his great experience with Eric at My Brother's Mechanic. Eric greeted me upon my arrival and was skeptical that it was a faulty battery since the car is fairly new. A quick diagnostics on the battery revealed it was in great shape! The culprit appeared to be a dash cam I had wired into the vehicle, draining the battery when the vehicle was off. Eric was forthright in his explanation . . . a trait that seems rare these days in the automotive industry (i.e. car dealerships). There was no pushy up-sell or an attempt to push another service. I will definitely turn to Eric and My Brother's Mechanic in the future, whenever I need work done on my vehicles -

I moved to the area a few months ago and was worried about finding a good mechanic. I went to…read morethese gentlemen based on the reviews and they didn't disappoint. They're friendly and do good work at a reasonable price, even handled a window issue I wasn't aware of free of charge. I plan to have my other vehicle serviced by them as well. If you're in the market for trustworthy mechanics give them a shot.

The absolute best! I worked for State Farm claim offices back in the late 70's. I can most…read morecertainly agree there is none better than Greg to fix an auto! Service is complete reliable and extremely reasonably priced. Please patronize with confidence. Greg's Body Shop has ours!

Great people to work with!! Would highly recommend. Greg goes above and beyond for his customers.read more

Did a decent job putting my bumper on, main reason for my low rate is because i felt everyone here…read morewas extremely unprofessional, first i tried thanking the 2 guys that put on the bumper telling them it looked great and way better than how it did look, and instead of doing what a normal person would do and say thank you, they just stare at me with a weird look and dont say anything at all, completely ignoring me. THEN on my way home i went to turn my left blinker on just to relaize one of those fucking idiots didnt even plug my damn headlight back in. Absolutely WORST customer service i have EVER recieved, ill pay more money somewhere else before i ever come back here and have to deal with these people.

Very happy with the work preform on my truck. Repaired rather than replaced expensive parts cutting…read morethe cost in half. Not the first time they've done work for me, I'd like to say it's the last, but if I need work I'll be back.