The staff is great, very patient, and caring. They did an excellent job cleaning our teeth. we had…read morethe supersonic cleaning and they made sure we were comfortable.

The quality of care by both Dr. Florkowski and his staff has dropped immensely within the past few…read moreyears. I used to recommend this office to a lot of people, but now warn against it. I've had a few fillings chip, not be filed correctly, or otherwise need secondary work done to them. I no longer felt welcome and consistently received an attitude from both Dr. Florkowski and the reception staff. It seems the sooner you're out of here, the better. Not at all the kind of attitude or business mentality I expect in a small town like Garden City. Appointments could never be made within an appropriate time window and they are closed most Fridays and weekends. Unless you like getting you teeth drilled multiple times for the same issue, find another dentist.

The front office staff is beyond rude. They used to have a woman who worked the front desk who was…read moresassy and affectionate, but whoever the current critter is is chasing patients away with her brusque mannerisms, constant interruptions, and her refusal to listen to and understand patient needs. We were patients for a few years but we're seeking dental care elsewhere now.

This is the worst dental office I have ever been in. They built me out of over $1,000 and refuse…read moreto pay it back. My insurance company has called them multiple times but they just refuse to act on it. They even billed me for a $200 procedure that I never had done. I turn this into Medicare and Medicare responded back. They awarded me the $200 plus interest which came up to about 269. They also build me $60 for two periodontal cleanings. My insurance pays for this but they build me for this also. I also gave them over $1,000 for some other dental work. A large part of this I have never seen again. When I tried to call and get things straightened out they just hung up in my ear. They will not talk to me or give me any resolution to this dilemma. Do not waste your money here because the work is shoddy at best. I had my two front teeth ground and they came back yellow. I do not have yellow teeth and it took a while for them to write this imperfection. I am just so done with all this wasteful spending! The front staff can be quite rude. I don't have to be talked to like this and degraded. All they want to do is take advantage of me. They will bill you for procedures that you never had done. Believe me I know I have been there and they have a whole lot of my money to show for it. if Medicare excited against me and sent a letter ordering them to pay me my money and they still have not paid it it has been now probably around 2 years that I've been waging this war with this avenue dental If I could give it a negative 10 I would. They're doing a whole lot of procedures that are not necessary but they make you believe that they are. Do not buy into this racket that they are running. Have an appointment? Cancel it cancel it or lose all of your money on made procedures. I will continue to post here until I get my money back simple as that. Rot in hell!

Everybody was extremely nice! They work with you also as far as scheduling! Quality is great too!…read moreThey make sure your numbed up pretty well also depending on what you need done! They took good care of me so I'll be a client going forward

I really want to thank Dr. Patel and his amazing staff at Southshore Dental. He was amazing. He…read moreworked with me to come up with a plan to take care of my teeth and got me back to loving my smile. From cleanings, root canals, crowns and even implants, Dr. Patel has been patient, informative and most importantly very supportive. I can honestly recommend him

It took me a long time to find a dentist I liked after moving to Ypsi two years ago and leaving…read morebehind a dentist I'd had for 20 years in Chicago. The first dentist I tried insisted that I needed, literally, many thousands of dollars' worth of work to correct "severe periodontal disease" and numerous "serious" cracks in my teeth that would have to be repaired with crowns and other violently expensive measures. This was news to me. My Chicago dentist had done a crown for a tooth that was seriously cracked but never mentioned any others that needed that kind of work. When I said that my previous dentist had also never mentioned any level of gum disease, let alone "severe," the dentist and hygienist both smirked and rolled their eyes and said that maybe she just hadn't noticed. Right. Way to gain the trust of a new patient: Insult her previous dentist, whom she liked enough that she stayed with her for 20 years. Second dentist I tried was like a factory. Very efficient, very cold. I didn't like it at all. And then I found Dr. Cole and his wonderful hygienist, Linda. Both of them said that my gums were very healthy and in great shape, and after X-rays and a thorough exam, Dr. Cole did not recommend any kind of extensive work. I asked specifically about a crack in a front tooth that the first dentist I tried had insisted was dangerous and needed to be addressed immediately to save the tooth. Dr. Cole said the crack was a shallow surface crack and could be fixed for cosmetic reasons if I wanted. Otherwise, I could just leave it as it is. Everyone in the office was extremely friendly and helpful. They took their time talking to me and answering my questions, and they didn't try to make me hand over my life savings for dental work I didn't need. Excellent! Finally, I have a dentist I trust and like. PLEASE NOTE: Dr. Cole is in a beautiful new office at a new location, not far from the old office: 1974 North Huron, right across the street from the big white EMU bubble.

Well, this dental emergency turned into a true blessing in disguise…read more I chipped my front tooth the other day and was pretty freaked because I don't have dental insurance, and I'm not familiar with this area. So, I looked on Yelp and found this dentist with a high score, and happened to be one of the few offices open to answer my call on that day. They were very helpful and friendly right off, on the phone, but I was still contemplating skipping a visit, just because I was afraid it would cost a lot. But I decided to go to make sure there were no cracks, and since it was in the front I didn't want it to look bad. I'm so, so glad that I went. The intake people treat you like family, literally. I never knew what that phrase meant until I met these people. It feels like they are just picking up on a conversation they had with you previously.... they are completely comfortable with patients (strangers.) Right away they treat you like they are going to know you forever. Dr. Cole fixed my chipped tooth without a filling or anesthetic in only a few minutes with no pain or discomfort at all. Then he checked all my teeth and told me everything going on with them, which was great. He could tell right away how much I floss. It's nice to hear there is a pay off for all that flossing. The best part was completely unexpected, though... two things: 1. He smoothed out that chip in a way that makes my teeth actually look straighter. They look way better than they did before I chipped one. It looks like I got braces or something. Five minutes of work, and my teeth look straight. That is crazy! 2. Because of the minimal amount of time and work; the minor damage to my tooth, and since I had no insurance, he charged me hardly anything! It ended up costing less than dinner at Casey's. That's crazy! Anyway, you get the picture that this was the best visit that anyone could ever have to the dentist. If I ever move out of Ann Arbor I'm coming back here for dental work.

Excellent Dentists, Hygienists, Assistants & Office Staff. They have brought my smile back! I am…read morea Dentist's nightmare & they always provide patient, compassionate care. I can never thank them enough.

I'm always so impressed with this place. About 60 seconds after my butt hit the chair in the…read morewaiting room, I was called back for my cleaning. The hygienist took great care of me, explained what he was doing as he was doing it, asked about any discomfort now, or since the last time. 20 minutes later, I had my little dental goodie bag and I was in my way home. They always take care to set up your next appointment while you're there, which is great for me because I always forget to schedule it myself. Everyone's super friendly, professional, and good natured. I'd absolutely recommend this place to anyone, especially those who struggle to make themselves go to the dentist.

Went here after another dentist refused to fix my tooth. They where great. I hate the dentist and…read morethey did everything they could to make it as easy as they could on me. I would recommend them if anyone asked.

Friendly staff, clean facility, all around great experience. Will be returning for future cleanings!read more

I was able to schedule appointment for the very next day. The staff was very friendly to me. This…read moreis the first dentist I've been to that has given me so much information about my teeth and certain practices I can do to keep up with teeth maintenance. They are very straightforward with what you need and do not need. They don't try to do anything more than they need to. They showed me a before and after of my teeth when doing the cleaning and it was perfect.