Very conscientious. Mow in 2 directions to provide a nice cut. They have to go down a hill to do…read moreour backyard. It can be tough getting the mower back up if the grass is wet. They have come a day earlier than usual if rain is predicted our normal day. Their fall clean up is very thorough. They even clean up the street. We've also used them 3 times for some landscape work and we're pleased.

Great communication, timely response, excellent service. They do our lawn treatments and mulch…read moreinstall in the spring. Highly recommend.

We have worked with Monsma for years for spring and fall yard cleanup and weekly mowing. They are…read morealways super professional, timely, and consistent. We find the value of services impeccable as they do a much better job than I ever could. I smile every time I see their trucks in our neighborhood because I know a well manicured lawn is in our near future!

I paid full price for a season of getting my driveway plowed. Today, January 29, 2023 I woke to my…read moredriveway not being touched. I reached out a few hours later, knowing I needed to leave soon to attend my nephew's 10th birthday party. The only response I got was they were not sure why my driveway was not plowed, and they will get to it tonight. This did not fix my problem. I had to break the heart of my nephew by telling him I am unable to attend due to the lack of professionalism and adequate service Monsma provides. At the very minimum, they should have someone on call to handle such situations. This is completely pathetic. Update: Monsma did rectify this situation and apologized.

Great company, very personable. The Yard couldn't have looked better, they even educated me on…read moreawareness for understanding useful facts about grass. When asked to do the job they pull through, I'm happy and will continue to use them.

Many are happy with this company. I unfortunately am not. 2 stars is only because someone did come…read moreout to see what work needed to be done. This was on Aug 21st. I accepted the quote but and was told I would find out the following week when we would be scheduled. Never heard from them. I called the office 2 times to question when I would be scheduled. The office Asst said call back next week if you don't hear back. I did and was told someone would call me the following day. To this day I am still waiting. I guess our job was just too small and they truly were not interested. I find it hard to believe a tree company is so busy that they can't even call back after a month. We no longer need services from this company. We contacted another company. They were out within 48 hrs. They did an excellent job. Today is Sept 19th

One of my favorite parts of our backyard is the crimson king maple tree. It gives plenty of shade…read morefor my hammock in the summer and is a great spot to see different birds throughout the year, including a bunch of woodpeckers. When we first moved in, we noticed that the tree looked like it had been sealed with some black tar and we worried about its health. We called West Michigan Tree Services to come take a look at it, and they gave us some advice and a care plan. They treated the tree and injected some fertilizer into the roots. They did some other work to it as well in order to give it the best possible outcome. I'd hate to lose this tree, so I'm willing to invest some money into its care. Each spring I receive a tree care contract via email that includes the cost of service for that year and what will be done. If you pre-pay before a certain date, you get a 10% discount, and the work is done that spring. We've been doing this for the past few years, and our tree is looking great! I'm so thankful for the certified arborists and staff for helping us care for our tree. They also provide tree removal and stump grinding, pruning, and land and lot clearing services.

I phoned Everett's to inquire about some work I had for them. The lady who answered was polite, I…read moredescribed what I wanted done, and I think she looked up my business on Google Earth, because she recognized the 12'x180' ally behind it that I wanted cleared and leveled. She then asked a few questions, and said they would get back with me. A few hours later another lady called me back, and stated that they would come out and give me a "consultation" for $50. Business must be very good for them to charge me $50 for an estimate! I politely declined their offer, thinking that they did not care if they even got the job. I must be too insignificant for them to bother with.

Almost a complete landscaping job for our entire back yard, and we couldn't be more pleased! The…read moresales rep Alex was beyond accommodating and extremely available throughout the process. Appreciate the level of customer service in answering our questions and concerns and following up to ensure we were happy with everything. The workers and work itself turned out great too. We had the entire yard leveled and hydro seeded, as well as our patio concrete extended, the play area (for our kids) put in and sectioned off with playground mulch, crushed pebble along fire pit extended to reach the patio, and fence line garden mulch setup. A very big scope but the end result is great (just waiting for the gas to grow). Thank you Everetts!

We had a tree fall on our house in the recent storm. The quote and scheduling process was quick…read more Mark and his team did an excellent job safely removing the tree from our house without causing additional damage and took down the rest of the tree no problem while very close to a power line and our neighbors house! Also very reasonably priced, they did not try to gouge us for "emergency" removal like a couple other companies I got quotes from. They have 5 stars for a reason! Thanks Mark and team!

Mark knows his stuff. Out of all the quotes that I received, Mark's quote was was right down the…read moremiddle. On top of that, it was clear that he knew about trees and what he was doing - he has great experience. When the team came out they did a great job cleaning up the trees. We had them trim a tree as well as completely take out a dead tree. The work on both trees was excellent, quick, and clean. If we ever have to do tree work in the future, Mark will be our first call.

Charged 13k to remove a half a tree that had fallen on my garage. They were recommended by my…read moreinsurance company so I didn't think to check how much it would cost but they gouged it so much that they took my whole policy payout and my garage cannot be fixed. Spoke with Tim at the office and he cannot even send me an invoice until the end of day. Run do not use these people. Also to note: They came the day after they said they would be there, they did not call I had to reach out. I gave a pass on this as there was a major storm, but not very professional to not call. I had to call the office 6 times before they answered this morning. Charged for clean up, however there are still 3 large pieces of tree in my yard. They're was some type of manager (Lansing lesson) there because their Lansing crews had been "caught doing stuff they shouldn't" Do not use this company Edit / Follow up: After reaching out and waiting they did send me an invoice for just over 8500 for the same job, never did receive an invoice for the 13 thousand that they sent to my insurance company. This still seems excessive to me and I did reach out and they were unwilling to lower it any more. They charge for a full 8 hour day no matter how long they are actually on the job, which they state is standard practice, however none of the other three tree companies I called do this. I never received a response to my email questioning this, however, Rebecca was able to email me within minutes when I asked where to send the check. The contact that they make you sign leaves absolutely no protection for you the customer, they can do what ever they want and there is no recourse, including not honoring any estimate given. If you don't pay within 30 days they will charge you interest. This is a predatory company and they are very good at seeming like they are their to help until you get the invoice, then they will not help at all.

We had a walnut tree that was leaning over our house and deck, and was also very close to our…read moreneighbor's house and fence. I submitted a quote request on their website and Tim came out the next day. We received one other quote, and New Life's was much better. Due to a lot of rain, it did take a few weeks for them to get around to taking down our tree. They did a great job and left our yard very clean. I would definitely work with them again.

After heavy rain in March our old ,worn and very large retaining wall washed out. I emailed Doug…read moreinquiring info about replacing the wall. He set appt. for estimate promptly. He was very polite and work began in May. Him and his team showed up exactly the time he said they would. Those guys were amazing. They worked so hard on a very hot day, accomplished all tearing out and 3/4 of replacing that wall. Finished the next day and put the fence back up. It looks great. I highly recommend Doug and his team, the quality of the work and their work ethics are commendable. Greatly appreciate them.

Fresh Cuts did an outstanding job for us. We had a boulder retaining wall installed, along with…read moremajor clean-up in the back of the yard and installing two planting beds. Communication before the job was excellent and the team arrived promptly at the planned start time. They were so well organized and hard-working that the job was finished by lunch time. And the result is exactly what I had hoped for. The wall is beautiful and adds so much to our backyard. I highly recommend Fresh Cuts for all your landscaping and yard care needs.