Reported to Perdue and cited for in correct application of herbicide. Report censored by Nextdoor. Contact me for full report. 3175908620. John. Don't pollute our environment. And don't cover it up. NEXTDOOR!!!!!! They have been officially warned. What happened out for others. It's you and your loved ones lives and future. read more

My lawn was once beautiful. In fact, for 22 years it was the most beautiful lawn on the street. Nothing fancy... just well maintained and always green. I even maintained a green lawn, in front of the house, during the drought of 2012, the extreme heat of 2013 and my lawn survived the brutal temperatures and 4.5 feet of snow in 2014. It has not survived Lawn Pride. I stopped the service after a few brown patched appeared toward the end of summer 2017. I should have stuck with my decision. Instead, believing them when they said they would strive to make my lawn as green and lush as it once was, I allowed them to resume "treating" my lawn this year. My lawn is now an embarrassment. It pains me to look outside... even on the most beautiful day. Lawns from one end of my street to the other, while weedy, are a beautiful green in August. Mine is the only lawn riddled with fungus... the only lawn treated by Lawn Pride. I was told a manager would visit... a week ago. I've been charged $218.00 for a 2 part fungus treatment and there has been no change. The healthiest thing in my lawn is crabgrass. Supposedly, they treated for it as well. A Lawn Pride pickup passed by my home 3 days ago. It went down to the culdesac, turned around, and passed by again all in the same minute. Perhaps that was the manager's visit. I was once proud of my lawn. Now it brings me nothing but sadness and shame. It will be a lot of work, but I hope to restore it to its original beauty. I hope Lawn Pride will step up and do the right thing and that my review will not receive a canned response from Susan McIntosh. There is nothing worse than feeling "handled" when you are upset. read more

Lawn Pride of Lafayette, Kokomo, Muncie - Lawn Pride claims this is drought stress... yet the crabgrass they treated for thrives... non Lawn Pride treated lawns in my area GREEN - Lawn Services Near Me

My home is a new build and the grass is relatively spotty where it was originally seeded with lots of crab grass. I started this fall and it is already turning around. I am excited to see how things go the next spring. read more

Lawn looks horrible. Lousy customer service. Pricing is not competitive constant automatic, calling from unprofessional sales representatives read more

Total waste of money. I've been with them for around a year now, had my yard aerated and overseeded twice by them along with all the other services. Even had Susan their manager come out and do a walk through with me (which she is very nice and tries to make it right. Can't fault her there). Have been told to seed myself and all kinds of other things to do (why hire them if they are gonna give me a list of things to do?). Overall have seen little to no growth in this time. Still have HUGE bald spots all over my yard and all they offer is "we'll send a specialist out" which still gets no results. Also, to really add fuel to the fire had a yard treatment appointment this week, the guy shows up, DOESNT service my yard because my gates were locked and still puts the service yard Orange sign in my yard and leaves me a bill ‍, I mean c'mon. It makes me question the integrity of the company and how many times this truly happens not only to me but other customers. So disappointing and wish I had not wasted my money on this for so long. Don't mind paying for a service if you get results but I clearly have not. Guess I'm just unlucky or have a lawn they can't manage ‍ read more

Friendly staff, quick to respond, they show up when they say they will and give you a reminder notice the day before scheduled appointment, they give advice on how to care for your lawn at different times of the year, and fair pricing. I'm happy with my service. read more

I canceled my service today due to cost and there being no noticeable improvement of my lawn. It's looked better previous years without their treatments. This spring I had the most weeds in my front yard than ever. Yesterday the employee who came out drove the machine so close to my fence that it scratched and rubbed off stain on many of the bottom planks. It also pushed an entire panel out of alignment which I had to push back in myself. They only send notifications that they will be at your home the next day by email which just seems very outdated and the emails are easy to miss. Overall I'm very disappointed, especially with them damaging my property. read more

Loved that they contacted me within 24 hours. Follow-up was fantastic. Looking forward to receiving their services in 2021.

Just had our lawn aerated and our fiber optic line was cut. Now we have no internet for at least two days. Called Lawn Pride to let them know what happened. The customer service was horrendous. Basically was told it wasn't their fault (yes it is), why are you calling us (to let you know your company was negligent), call the cable company (obviously we did), nothing we can do (maybe not be negligent in the future?) We had received an email stating the aeration was scheduled and 811 had been contacted to mark. That never happened. So if you are aware that you don't know where the utilities are why do you go ahead with the aeration? Needless to say we canceled our service. This is all on top of the fact that the service hasn't gotten rid of any weeds in our yard. It looks no better after over a year than when they started. read more

I'm a huge Lawn Pride fan. I've had a number of lawn services over the years and none of them have been as good as Lawn Pride. First of all if you want a green lawn, it's about as green as it gets. I find that I actually don't have to water all that often and the yard looks great. I buy their full year service including the aeration and over seeding. They make multiple passes on their aeration service unlike other companies where it's hard to tell if they actually did it. Got a question on your lawn, they are always ready to help and have plenty of tips and tricks. As for weeds, they do a great job of cleaning them up and helping me understand what kinds of weeds they are. As for "how long will it take to get a good looking yard?" It really depends on where you start. This is probably my 3rd or 4th season with them. When we started, my yard wasn't in the best shape and drought would just about kill it. First year, the yard looked better, didn't seem to wither away and still had a few weeds every now and then. 2nd year, after over seeding, I could definitely see a difference and the grass started to really green up. This year, nice dark and green. The seed that they use is amazing and the lawn looks great. I mow it on the highest setting and have no issues with brown spots or anything. Most importantly, the wife loves it as well. Super happy and would recommend them to anyone. It takes a couple of seasons to get a yard in shape so give them a chance and don't be a skeptic after just one or two applications. read more

I had a lawn full of dandelions. Hate those things! Just one spray got rid of them. They kept my lawn looking nice, and always left a bill as well as sent one via email. read more

Excellent service and excellent customer service. They do a great jobs and I have no weeds

Lawn Pride turned our lawn around quickly. I like the service notes they leave specific to our lawn and problems. Customer service is great!! read more

Lawn Pride was very reliable. Our lawn looked better then years.. A couple of times that showed up without notification before. They also did not kill the broadleaf. It still was all over our lawn. read more

They take care of my mom's lawn and do a great job. Considerate Ian out of town, they make it easy to keep her lawn looking great. No problems. read more

We just started using Lawn Pride last Fall and our yard is already greener. We are excited to see what Spring brings.

This year was my first with Lawn Pride. It is also my first experience with a lawn care service. I have always maintained my own yard and was very picky. I was impressed that the owner called to discuss my planned service for the year. The techs that come out are very knowledgeable and know what they are doing. They always acknowledge the presence of the home owner and answer any questions. I will be signing up for the service next year. read more

Have never been lucky with a green thumb or outdoor expertise and hating every minute of having to help take care of the lawn as a kid. So, no surprise that when I recently moved to Indiana from my Condo of 10 years in Ohio into a new build home with a brand-new lawn just put in that I panicked. I knew that the thing would die if I had to take care of it especially being a single very busy professional. Thank goodness I found Lawn pride who have been taking care of my lawn since it was put in and kept it alive and beautiful throughout the first year of my time in Indiana. Their recurring maintenance service is great; a tad expensive but definitely worth it. Thanks Lawn Pride. read more

Lawn Pride is reliable and affordable. My lawn has a long way to go to look lush but each year it gets better. The only ding is too many calls from sales reps offering additional services. read more

They are always very responsive in any issues.. for the most part no weeds and if they do come up .. they will one back out and retreat

Poor service, although they did pay me back for the terrible Aeration service, I paid all year for their services and my yard looks exactly the same as before they started. The ONLY thing they took care of was the dandelions. They had to come back and redo several treatments because it wasn't done right the first time. I can do that myself ALOT cheaper!!!Other than that my yard hasn't changed. I'm saving my money and doing it my self. They also call you frequently wanting you to buy more services and treatments, this is on going and annoying. I will say the call center ladies are polite and courteous, other than that please beware. read more

I called looking to get a quote from these guys.. the person I talked too was extremely knowledgeable.. Beware though.. be ready to sign with them that day or you will get multiple phone calls back from them.. too the point I went with a different company as their call backs were way too aggressive for me.. I dreaded seeing their number come up as we were still getting quotes and information from other companies.. read more

Excellent company to reach out to meet your lawn care needs. Really customer focused as it should be. We all know even with the best effort/intentions, issues with service happen. What matter most is how a company owns the issue. Lawn Pride exceeds my expectation in terms of addressing any issue with my lawn care service. I never felt disrespected or lack of care and belief about the credibility of my concerns. A human being with a passion for customer service picks up the phone and tries to solve the problem in a reasonable way that always meets/exceeds my expectation. Lawn Pride will continue to get business from me. Highly recommended. read more

A Vice President contacted me right away after my review, committee to fixing the problem. I genuinely wish the rest of her staff had the same integrity. She pointed out the treatment I received would never come out of a bag, and requested to see the video footage of the visit. She also fully refunded for the treatment. Above and beyond. I am still removing one star, because although this employee was excellent, there are clearly some underlying problems that need to be addressed. Thank you again for a respectful and productive check in. OLD REVIEW: You will read lots of reviews on here that mention Lawn Pride performing treatments not requested, refusing to give refunds, and other shady customer service practices. From my perspective, they are all right. Lawn Pride had been treated my lawn for a few months when their technician came out for treatment. The thing about ring security cameras? I can see exactly what your technicians are doing. I watched him stand in my yard a while, walking a few steps and throwing out something from a small bag in his hand. That was it. Literally. He came no where close to looking at the whole yard, much less treating it. Then he went and sat in his truck for a while (7-10 minutes) before putting an invoice on my porch. Despite this, I was charged $120 for full fertilization plus grub prevention. After MANY calls, I finally got a call back to a manager who essentially tried to claim that because my yard was small, standing for 2 minutes with a handheld bag is sufficient for $120 of work. I explained how that was ridiculous, and he made an offer to send out a manager to see if the job had been done. Unsurprisingly, days turned into a week and no one came. After calling several times AGAIN, someone came out and applied a treatment. The thing is? The explanatory receipt listing treatment for the day had ZERO reference of grub prevention. So, my $80 is down the toilet. When emailed about this, the manager said that the grub prevention had been done before the technician left. Okay. Let's look at this. You're working with an upset customer who believes she is being cheated. Why would you NOT explicitly describe in the summary what had been done so as to avoid the confusion? What's more likely? They didn't do the treatment but don't really feel like fixing the issue because they know they have lost a customer. I have contacted this manager 10 times since by phone and email to clarify the problem, and I have heard nothing. Believe the bad reviews--seriously. And if you have a ring system? I would recommend watching when they claim to do service, because at least one of their technicians, and 1 of their managers is super lazy. read more

We received a flyer in the mail just in time for Spring from Lawn Pride so I decided to give them a call just to see what the rates were. I spoke to a very nice, knowledgable representative who gave me all of the details and a very fair price for our yard. She was able to answer all of my questions and she wasn't pushy or trying to upswell me on any products. Instead she gave me the information and told me to think it over and give her a call back. read more

Have had issues with our lawn on and off since we moved in 7 years ago, but for the last 2 I've had Lawn Pride and am the envy of the neighborhood. read more

Ugh, wanted to love Lawn Pride as I know numerous others who have had great experiences. At my house, they regularly missed treating the most problematic areas and would skip the backyard entirely on other days. Called to try and rectify the situation but was greeted by unfriendly customer service rep. The company was continuously trying to tack on additional services and price gouging with auto-renewed services. Proceed with caution! read more

DITTO!!!! Not surprised to see the other disparaging review regarding Lawn Pride... We own rental property in Westfield and were trying to insure the lawn was well maintained by using lawn pride for 5 years.... We did not appreciate all the sales calls and hysterics to try and get us to add services, but the RUDE receptionist Heather was the final straw... Culminating in our terminating services with LP... And Heather retorting, "fine". read more

I have been using Lawn Pride for few years and yes these guys are terrible. My grass looks like crap and has never looked good. I repeatedly asked to have a manager meet me to walk my lawn and it never happened. They have a practice of calling to up sell for more expensive treatments that were of little to no value to my lawn. They seem to treat without paying any attention to what the lawn needed. I have had a fungus several times that was evident to me and should have been to them, but there was no mention until I mentioned it. The final straw was getting a bill from a collection agency after they had cashed the check. I will be canceling them Monday morning. I am sure there will be the pat response from them, but truly they do not care about service only about getting paid and doing as many treatments as possible at the highest price. read more

These guys are terrible. I have been with them for more than a year and have canceled. They continually try to upsell- endless calls- and more importantly, when you cancel they continue to come out. I have called repeatedly and for whatever reason they don't get it! DO NOT DO BUSINESS with this company. Unless you want to be robbed of your time, patience and more importantly money as they guarantee is worthless. read more

We moved into a new construction house in December and only had the front yard sodded. The sides and back mostly had weeds as the builder's seeding wasn't great. Lawn Pride started treating in the fall and they have done a great job of starting to get the yard on track to looking good. read more

Recommend if you don't want a fully organic program. I used them at a previous house where they restored a truly disastrous lawn (think 80% weeds, sparse electric green grass) to full health - a complete rehaul. Used them at a current house where they helped maintain an already solid lawn. Rich (my rep) has always been great with information / communication and I'd highly recommend him. I don't think you'll find a more reasonable price for lawn care in Indy either ... ... but, they lose a star for not offering a full organic fertilizer program. I know you can do it, Lawn Pride! Just offer it to those of us who want it and charge some extra money for it. Until you do, I have to give my business to a different company despite really liking your work. read more

Very happy with their service and lawn fertilizer. In general Lawn looks great. I'd highly recommend them in the greater Indy area.

My lawn looks so much better, and I appreciate the great communication. About 10 years ago I used another company for 3 years and my yard never looked as good as it does now. I highly recommend Lawn Pride! read more

Lawn Pride has helped somewhat bring my grass to a decent look, we seem to have several varieties of grass and it looks okay, we still have weeds. They do have great communication with the customer and I always know when they will be coming. I definitely recommend them to anyone needing lawn care.d read more

We've been using Lawn Pride for just a year now and have already noticed a difference. The grass looks significantly better and less patchy than when we moved here. Would definitely recommend Lawn Pride. read more

We have been using them for the past 3 years the lawn starts out thick & green in the spring. This year the yard took a turn and we were informed we had grubs. Took several calls but they came out and aerated & seeded the yard hoping the yard makes a come back next year. Jo D Greenwood, IN read more

Have done a great job with my lawn. The price is fair and sure helps save me some time. Always available to come out if I have problems or concerns. read more

Routine service has been good. They could concentrate more on some trouble spots (weeds) but overall these guys are pretty good.

Destroyed my lawn. I had worked on my lawn and got it looking pretty good. I thought a paid service would take it over the top. Now my lawn is dead and the bare spots left behind have filled with weeds and I get to start all over again. Lawn pride repeatedly treated my lawn in a drought completely burning out the grass. I would even call them telling them not to come and they still came out. One time I had a family bbq scheduled when I got their message for application. I immediately called and told them I needed to reschedule. 1 hr before the cookout they were there. Couldn't let kids out on a freshly sprayed lawn and ruined the night. Strong pass for me. read more