This is only in regards to sprinkler service (not lawn mowing), but i had a poor experience with them. I paid $60 for a sprinkler setup, then the guy left without finishing. Said he'd be back in 2 week. A month later I had to call, and the office person made excuse after excuse without really apologizing (which is where my issue started, if you screwed up, just admit it and it's cool, but don't make excuses when you're dealing with customers). She said I'd get another call back to schedule him to come out (which is nearly impossible to do with these guys). Then didn't get a call back. I had to call and finally told them I don't want to do business with them anymore. She asked why, I told her the communication was poor and it wasn't a good experience. The owner, who was in the area, came to my house and confronted my wife for me giving his secretary a "hard time." It made my wife uncomfortable, and I don't appreciate it, on top of just being unprofessional. So at the end of it all, I felt like I kind of got screwed on the $60 setup, and the lack of communication (both with me and between the secretary and the owner) was surprisingly bad for a seemingly simple service, plus it ended with the owner intimidating my wife...while my children were watching. Not cool. read more